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9.8

Spot Score

GetResponse - Email Marketing Software

GetResponse Reviews in June 2025: User Ratings, Pros & Cons

Streamline your email marketing and see results.

4.2

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Starts from $15.58/Month when Billed Yearly, also offers free forever plan

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GetResponse Reviews & Ratings

4.2

Very Good

Based on 1306 ratings & 1543 reviews

Rating Distribution

Excellent

(765)

Very Good

(466)

Good

(49)

Poor

(26)

Terible

(237)

Expert's Review

GetResponse is an email marketing platform that has garnered mixed reviews over the past year, but its standout strengths cannot be overlooked. The platform is praised for its user-friendly interface, powerful marketing automation tools, and a wide array of features such as drag-and-drop landing page builders, customizable email templates, and API integrations, ...Read more

GetResponse pros and cons

  • Outstanding customer support with prompt and professional assistance during onboarding and troubleshooting.

  • Intuitive and user-friendly interface with effective tools for beginners and advanced users alike.

  • Versatile email marketing features including automation workflows, email templates, and landing pages.

  • Seamless integration with APIs and other platforms, enhancing workflow and data synchronization.

  • Inconsistent email deliverability, particularly to Gmail domains, often requiring technical setups like DKIM/DMARC.

  • Strict account suspension policies for minor violations, with no refunds or detailed explanations.

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Showing 1501-1510 out of 1543

BA

Brad A

01/20/16

3.5 out of 5

"Works for my needs"

What do you like best about GetResponse? The interface makes it easy to track contacts and acquire new contacts from the html snippet builder. Use of templates makes it easier for me create a communication faster. The interface to build the newsletter works well. What do you dislike about GetResponse? Emails show up in most inboxes with the need to click to view images. Some aspects of the newsletter editor are a little bit frustrating to get right. The preview feature takes a very long ...

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PH

Paul H

01/20/16

3.5 out of 5

"Simple & Eash"

What do you like best about GetResponse? I like the ease of use in editing email content and design. The ability to manage the subscriber list is simple and searching is easy as well. What do you dislike about GetResponse? Sometimes the formatting doesn't display correctly when forwarding onto other people. What problems is GetResponse solving and how is that benefiting you? Communications between our members is enhanced for minimal price using your service.

AB

Alex B

01/20/16

3.5 out of 5

"get response review"

What do you like best about GetResponse? love the relatively quick response from online chat. that's why I switched from Mailchimp What do you dislike about GetResponse? My autoresponders do not work. I've been very disappointed with analytics on those as it reports only 10-20% receive my autoresponders Recommendations to others considering GetResponse: QUICK TECH SUPPORT TO ANSWER YOUR QUESTIONS RELATIVELY CHEAP SERVICE FOR GREAT QUALITY What problems is GetResponse solving and how is that ...

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RH

Renita H

01/20/16

3.5 out of 5

"GetResponse Review"

What do you like best about GetResponse? I liked the Email Marketing system currently use What do you dislike about GetResponse? Landing pages design and capacities are sometimes limited Recommendations to others considering GetResponse: Go for it! Do your research though What problems is GetResponse solving and how is that benefiting you? Educating the music community about the importance of rights management

KT

Katie T

01/20/16

3.5 out of 5

"Hamilton County ESC review of Get Response"

What do you like best about GetResponse? I like the ability to use the Get Response template or the HTML template as well as the analytic section that lets you know how the response to our eblast was. What do you dislike about GetResponse? I don't like the issue with the program adding an extra bullet. A lot of our recipients use Outlook and this seems to be an issue I am always working to fix when I should not have to spend the time. What problems is GetResponse solving and how is that ...

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AU

Anonymous User

01/20/16

3.5 out of 5

"GetResponse review"

What do you like best about GetResponse? Chat help is so awesome - very helpful staff. Pretty easy design and plenty of templates What do you dislike about GetResponse? UI is little confusing at parts, i.e. email statistics. Don't like that copying contacts to a new campaign counts as two contacts What problems is GetResponse solving and how is that benefiting you? Contacting many people at once - easy to do that

AU

Anonymous User

01/20/16

3.5 out of 5

"Getresponse is an ESP that has lifted my email program off the ground"

What do you like best about GetResponse? The platform has very nice UI, and I like that there is a mobile app that I can use to track my newsletters. I like having someone to live chat with when I have questions, too. What do you dislike about GetResponse? I wish that there was more detailed reporting. There isn't much visibility into how many times a user opened or clicked, or which ISPs are delivering. Recommendations to others considering GetResponse: The support team is very helpful, so ...

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SA

Serena A

01/20/16

3 out of 5

"Great features, but missing some things I really want."

What do you like best about GetResponse? I haven't had any problem with Get Response, but I would like to be able to tag people based on actions they've taken, and I can't do that with Get Response. That's why I'd like to switch to Convert Kit. I do like that I can view my email on the mobile viewer before sending it out. What do you dislike about GetResponse? The fact that I can't tag subscribers based on how I want to segment them. I also don't like that each subscriber counts multiple ...

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AU

Anonymous User

01/20/16

3 out of 5

"Like it but wish it had more options geared towards nonprofits"

What do you like best about GetResponse? I like the pre-made templates and having someone do the design work for me. What do you dislike about GetResponse? Not much geared towards nonprofits, more about selling things and deals etc. Also have had some issues with adjusting some of the templates. What problems is GetResponse solving and how is that benefiting you? We use this to send out newsletters to our followers and sometimes thank yous that are more eye pleasing.

RS

Rose S

01/20/16

3 out of 5

"Pretty good, but could use some improvements"

What do you like best about GetResponse? I like the form builder a lot - it is very easy to use, and creates great looking forms quickly. It is also very easy to integrate the forms with your email list, etc. I also love some of the list features, like the new feature that lets your newsletter go out at the time it is most likely to be opened - great addition! It is also awesome to be able to send something to multiple lists at once - a very useful option that other systems I have used ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].