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9.8

SpotScore

GetResponse - Email Marketing Software

GetResponse Reviews in August 2026: User Ratings, Pros & Cons

Streamline your email marketing and see results.

4.2

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Starts from $15.58 / Month when Billed Yearly, also offers free forever plan

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GetResponse Reviews & Ratings

4.2

Very Good

Based on 1306 ratings & 1543 reviews

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Rating Distribution

Excellent

(765)

Very Good

(466)

Good

(49)

Poor

(26)

Terrible

(237)

Spotsaas Editor’s POV

GetResponse is an email marketing platform that has garnered mixed reviews over the past year, but its standout strengths cannot be overlooked. The platform is praised for its user-friendly interface, powerful marketing automation tools, and a wide array of features such as drag-and-drop landing page builders, customizable email templates, and API integrations, ...Read more

GetResponse pros and cons

  • Outstanding customer support with prompt and professional assistance during onboarding and troubleshooting.

  • User-friendly interface with effective tools for beginners and advanced users alike.

  • Versatile email marketing features including automation workflows, email templates, and landing pages.

  • Integration with APIs and other platforms, enhancing workflow and data synchronization.

  • Inconsistent email deliverability, particularly to Gmail domains, often requiring technical setups like DKIM/DMARC.

  • Strict account suspension policies for minor violations, with no refunds or detailed explanations.

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Showing 1491-1500 out of 1543

CB

Craig B

01/20/16

5 out of 5

"This product makes me smile cause it makes my customers smile!"

What do you like best about GetResponse? I like the way GR allows me to communicate with my clients easily. I like the the Time Travel feature that insures my messages are sent at the same time no matter what time zone they are in. I also like the option to send it when my clients would most likely read it. That feature seems like magic to me. I also like the was I can transfer my templates and autoresponders to my team members and they don't have to re create my wheels. I have a few ...

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JH

Jeffrey H

01/20/16

5 out of 5

"GetResponse is my go-to Client Contact Management Software"

What do you like best about GetResponse? GR is constantly improving their interface, making it easier to put together campaigns quickly and efficiently. Additionally, they are releasing new tools such as Landing Pages and Webinar Hosting that makes doing business with them even easier (one-stop shopping instead of using multiple vendors). What do you dislike about GetResponse? Eliminating non-performing client contacts is a bit of a pain. I would like to see a batch deletion system ...

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CM

Colin M L

01/20/16

5 out of 5

"Easy to use email services and more"

What do you like best about GetResponse? all the tools I need for email marketing are in one place What do you dislike about GetResponse? the interface is ugly and a little hard to navigate Recommendations to others considering GetResponse: try and look past the fact that the backend looks like it is from 2002. What problems is GetResponse solving and how is that benefiting you? I am able to make lead pages and emails in the same place

CW

Calvin W

01/20/16

5 out of 5

"Incredibly easy to use, very intuitive. "

What do you like best about GetResponse? The responsive design options, ease of creating new content. It's very easy to make our emails look good. GetResponse was a great improvement over our previous service provider. What do you dislike about GetResponse? The survey statistics could be better. Managing contacts and figuring out why a message bounced would be helpful. Recommendations to others considering GetResponse: Try it, you will most likely love the product and all the features and ...

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SB

Susie B

01/20/16

5 out of 5

"I love the ease of use and variety of services for a reasonable price."

What do you like best about GetResponse? I love that customer service is always available whenever I have a question. I love the functionality of Get Response. I am able to do so much with my emails at a very reasonable price. My favorite function is the autoresponder. Get Response works for me while I sleep. What do you dislike about GetResponse? There isn't much that I dislike. If anything it would be that I probably don't fully understand the breadth of the product and all it could do ...

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DD

Diego D

01/20/16

5 out of 5

"BEST AUTORESPONDER EMAIL SERVICE!"

What do you like best about GetResponse? The chat support, any time I have problems or I don't know how to do something I can just go to the chat support that is available 24/7. What do you dislike about GetResponse? That if a contact is in 2 different campaigns the single contact counts as 2 contacts for the billing department. What problems is GetResponse solving and how is that benefiting you? Now is very easy to contact my customers.

AG

Art G

01/20/16

5 out of 5

"SIMPLE AND SWEET"

What do you like best about GetResponse? i experienced easy access to the home screen and other functions from the beginning. I even got a personal call from the support team to answer my questions. There are loads of tutorials availble to learn more as you go. What do you dislike about GetResponse? I cannot figure out why pictures and graphics do not display when received by my Gmail from Get Response unless I enable pictures in Gmail every time. Other emails received to my Gmail display ...

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BD

Bojan D

01/20/16

5 out of 5

"GetResponse does everything right "

What do you like best about GetResponse? When I started with GetResponse, they were only an email engine. Now they have grown to a full suite of online business tools and applications. They do everything right. What do you dislike about GetResponse? Some parts could use some improvements like email statistics. What problems is GetResponse solving and how is that benefiting you? Building a relationship with my list.

RD

Roger D

01/20/16

5 out of 5

"Great opt-in flow, easy chat support"

What do you like best about GetResponse? Overall, the interface for list management, creating newsletters, etc. is very intuitive. But, the little chat button was there with a live human to answer the inevitable questions that come up. And virtually every time the rep you chat with has the exact answer you need. What do you dislike about GetResponse? This is a tough one, as GetResponse is superior to my previous list manager in just about every respect. I suppose you could always have more ...

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AC

Ashley C

01/20/16

4 out of 5

"So far so good! "

What do you like best about GetResponse? Being able to see who has opened it and clicked on things! What do you dislike about GetResponse? I haven't hit anything I dislike about GetResponse yet! What problems is GetResponse solving and how is that benefiting you? Reaching out to many clients at once!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].