GetResponse Reviews in June 2025: User Ratings, Pros & Cons

"Getresponse is an ESP that has lifted my email program off the ground"

What do you like best about GetResponse? The platform has very nice UI, and I like that there is a mobile app that I can use to track my newsletters. I like having someone to live chat with when I have questions, too. What do you dislike about GetResponse? I wish that there was more detailed reporting. There isn't much visibility into how many times a user opened or clicked, or which ISPs are delivering. Recommendations to others considering GetResponse: The support team is very helpful, so ...

"Pretty good, but could use some improvements"

What do you like best about GetResponse? I like the form builder a lot - it is very easy to use, and creates great looking forms quickly. It is also very easy to integrate the forms with your email list, etc. I also love some of the list features, like the new feature that lets your newsletter go out at the time it is most likely to be opened - great addition! It is also awesome to be able to send something to multiple lists at once - a very useful option that other systems I have used ...

"Good and manageable. A bit frustrating at times when changes are not saved"

What do you like best about GetResponse? Ease of use, the different templates and the live chat that is easily accessible. What do you dislike about GetResponse? Glitches I do not understand. Subject titles changing or email not saving. What problems is GetResponse solving and how is that benefiting you? I'm a parenting coach. I have been able to reach more people with great ease

"Frustrating"

What do you like best about GetResponse? the tie in with landing pages- it is great to have that ability to be able to build mailing lists through creative pages. What do you dislike about GetResponse? the fact that you can't change the "from" field - and you are locked into the account name - it is just not intuitive and mail chimp is so much better Recommendations to others considering GetResponse: none What problems is GetResponse solving and how is that benefiting you? Landing pages for ...

"Happy user of GetResponse"

What do you like best about GetResponse? Fairly easy to use and start using right away. What do you dislike about GetResponse? The interface when writing an email is a bit slow and choppy. It's not a huge deal but can be somewhat frustrating. What problems is GetResponse solving and how is that benefiting you? Staying in contact with clients.

"Get Response gets the job done!"

What do you like best about GetResponse? I've used other email marketing systems and have been frustrated with the graphics and newsletter building functions. Get Response makes it easy. In a very short time (they all say that, but it's not always true), you can have a professional email and/or newsletter up and running. What do you dislike about GetResponse? I've had trouble with the creating an opt-in box feature and the technical help was not able to help me. I ended up having to hire a ...

"Happy"

What do you like best about GetResponse? It's easy to have multiple opt in gifts and it eliminates duplicates when sending to multiple lists. What do you dislike about GetResponse? Wish the reporting was a little easier to see who has done what... What problems is GetResponse solving and how is that benefiting you? Reaching out to potential leads

"Solid product/ above average customer service "

What do you like best about GetResponse? The product is basically easy to use The customer service is pretty good and responsive at answering questions. What do you dislike about GetResponse? Price points for entire suite of products. Should add metric for who reads what when What problems is GetResponse solving and how is that benefiting you? Email marketing/ greater responsiveness

"Fantastic email service"

What do you like best about GetResponse? The ease of creating professional looking emails. The mobile app has been fantastic in a pinch when I am away from the office What do you dislike about GetResponse? I would like more customization on the templates.. Other than that I haven't got any dislikes right now... What problems is GetResponse solving and how is that benefiting you? Getresponse really helps me communicate field conditions for each of or teams in a professional manner. Our ...

"I use it for marketing at a mid size organization"

What do you like best about GetResponse? I enjoy the ease of segmentation and ability to add custom fields. What do you dislike about GetResponse? The upload process can sometimes be confusing, particularly when I am editing existing emails. Recommendations to others considering GetResponse: They have amazing customer support. It's active, prompt, and informative. What problems is GetResponse solving and how is that benefiting you? Segmentation is a challenge for us. GetResponse allows us ...