GetResponse Reviews in August 2026: User Ratings, Pros & Cons

"Generally good, support can be inconsistent"

What do you like best about GetResponse? Easy to use, good interface, love the new PRO option. What do you dislike about GetResponse? Customer support is very hit or miss. Some people are stellar, some just aren't. It can be frustrating to be told that "it's not possible" to do something, and then an hour later if I ask someone else the same question I'm given a great answer. Also wish there were easier options for tagging with different fields if I add people to my main list, via all ...

"Overall Has Worked Well for our Organization "

What do you like best about GetResponse? Ease of use, features like perfect timing in sending, customer support chat, price is fairly reasonable What do you dislike about GetResponse? Lack of themes that are more pretty or modern, sometimes the user interface when creating an email can be frustrating or not work very well, would like changes to contacts (like deleting or adding to a campaign) to appear more instantly Recommendations to others considering GetResponse: This is a good product ...

"Get response is a great tool"

What do you like best about GetResponse? I have increased my business and contact network through get response 100 times over. The support through chat is amazing. It has great templates. What do you dislike about GetResponse? They can add more templates. Its the best system out there, Recommendations to others considering GetResponse: Do it now! What problems is GetResponse solving and how is that benefiting you? marketing. Reaching my customers.

"I Love GetResponse - Easy to Use, Great Deliverability, Solid Features"

What do you like best about GetResponse? I moved to GetResponse after shopping around and reviewing over a dozen email service providers. My needs are relatively simple - I have a couple blogs, and want to be able to maintain an email list. I don't sell direct products, and don't need to run subscribers through various segments based on purchases or actions. For my needs, GR offers a great mix of features, deliverability, and value. What do you dislike about GetResponse? The email editor is ...

"Excellent service for a wonderful product"

What do you like best about GetResponse? The support is awesome. When I have a question or need help learning a new feature, I pick up the phone and call -- and I get to talk to a support person who knows exactly how to help me and treats me with respect. This "live" help is so rare these days. I applaud GetResponse for their commitment to their customers. What do you dislike about GetResponse? That is hard to say. I've been using GetResponse to 10 years and I really can't think of ...

"Great Beginner Service"

What do you like best about GetResponse? I have been using GetResponse for about a year and have been very pleased with simplicity, customer support, training, and cost. It is a great value for a low volume beginner email service which is probably all that most people need. What do you dislike about GetResponse? I would like to be able to see bounced emails so that I can easily determine if there was simply a typo in the email address. Recommendations to others considering ...

"Simple, Easy to Use"

What do you like best about GetResponse? It is easy to manage multiple mailing lists and campaigns. The mailer creator is simple to use and lets you make responsive mailers quickly. I also really like the AutoResponder feature. It is easy to send out a series of mailers to customers. We use ours to send monthly lessons to our customers. What do you dislike about GetResponse? I wish it was easier to setup the API integration. I have to hire a programmer to do it as it is too ...

"GetResponse Email Marketing Service Review"

What do you like best about GetResponse? What I like the best about GetResponse is the intuitive ease of use it provides. It takes very little time to get set up a profile and send your first email. The functionality to import large email lists is also very easy. What do you dislike about GetResponse? It takes a little while to get used to some of the terminology GetResponse uses such as an email list is considered a campaign. The front page Dashboard can be a bit cumbersome as well. What ...

"Best Email Marketing Tool"

What do you like best about GetResponse? I like the Newsletter Templates the best. There are just so many to choose from, and the ability to add my own images to my newsletter. Although there are other great features and benefits, the newsletter templates are the major reason for my switch to GerResponse. What do you dislike about GetResponse? There are any features that I can think of right now that I dislike. Everything is working better than expected for me right now. Recommendations to ...

"Best Features and Pricing Value for Email Marketing"

What do you like best about GetResponse? Pricing and ease of use. After looking at all the principal product options, this was the best choice for us. What do you dislike about GetResponse? It is a little cumbersome communicating with the support. I've been trying to get yet another organization setup with your services and there has been a whole disconnect on their nonprofit status. Been very frustrating. Recommendations to others considering GetResponse: I did a great deal of research ...