GetResponse Reviews in June 2025: User Ratings, Pros & Cons

"An Excellent Service with Some Flaws"

What do you like best about GetResponse? It's hard to pin down a favorite thing I like about GetResponse, but I would have to say that the extensive "hands-free" tracking and analytics tops the charts. It allows us to not only track performance of our current campaigns, but to gain actionable intelligence for future campaigns. In addition to the great analytics, GetResponse has excellent email builder, contact management, and cool deliverability features like Perfect Timing. The form ...

"Best Features and Pricing Value for Email Marketing"

What do you like best about GetResponse? Pricing and ease of use. After looking at all the principal product options, this was the best choice for us. What do you dislike about GetResponse? It is a little cumbersome communicating with the support. I've been trying to get yet another organization setup with your services and there has been a whole disconnect on their nonprofit status. Been very frustrating. Recommendations to others considering GetResponse: I did a great deal of research ...

"Easy to use, some trouble with contacts"

What do you like best about GetResponse? The design feature is easy to use. Straightforward steps. What do you dislike about GetResponse? Resending an email to the unopened contacts can be a bit confusing. Recommendations to others considering GetResponse: Easy to use and customize, but not a ton of features. Simple interface which is good. What problems is GetResponse solving and how is that benefiting you? email campaigns, lead gen, win back campaigns,

"Review of GetResponse in Our Company Setting"

What do you like best about GetResponse? I like the ease of creating newsletters and using the existing templates from GetResponse. Plus, once everything is built and set up, it is awfully easy to create duplicates from existing send-outs. What do you dislike about GetResponse? I had an incredibly hard time navigating the finer points of creating a newsletter, creating lists, and creating autoresponders. I had to talk to support via chat several times and then I finally had to call the help ...

"Review GR"

What do you like best about GetResponse? Ease of use and the feedback I get knowing how my correspondence is received. What do you dislike about GetResponse? No issues that I find displeasing that I can think of. Recommendations to others considering GetResponse: Yes What problems is GetResponse solving and how is that benefiting you? Online marketing

"Newsletters look great, versatile list building tools, great support"

What do you like best about GetResponse? Ability to look anyone up by name. Ability to send to specific people by searching by name. Easy to use newsletter builder. Export feature What do you dislike about GetResponse? If customers are on 2 or 3 separate lists, they count as separate people again the total subscribers. When you go over your paid threshold, no one informed me but just started charging me. I could easily have cleaned up my list and gotten it below the threshold. There was no ...

"Sweet, Simple and beautiful"

What do you like best about GetResponse? The predesigned templates and ability to add variable data EASILY What do you dislike about GetResponse? The images are not AS function as i would like. Sometimes the spacing between widgets is difficult to manipulate. What problems is GetResponse solving and how is that benefiting you? We have increased our click rates and our emails look more enticing.

"Easy to use. "

What do you like best about GetResponse? Professional looking templates. Easy to navigate. What do you dislike about GetResponse? Impossible to have customers sign back up to our list after accidental unsubscribes. What problems is GetResponse solving and how is that benefiting you? In today's business climate having professional emails is key. Getresponse is affordable and professional.

"Great...but needs a few more options for financial industry"

What do you like best about GetResponse? Ease of use and pretty simplistic to navigate and understand how to operate versus the others I have used and compared. What do you dislike about GetResponse? I can't figure out how to set up a campaign for only 1 person. What problems is GetResponse solving and how is that benefiting you? It's allowed me to send mass email to my clients about value added items of interest for my agency like weather issues, fund raising campaigns, safety tips at ...

"A very good ESP. Some drawbacks. But extraordinary deliverability."

What do you like best about GetResponse? The key thing about GetResponse (and I have tested them against several others) is deliverability. If you want your emails delivered, GetResponse delivers VERY well. I recommend them to others and would recommend them to anyone looking for a high quality ESP. Customer support is decent. They have live chat, which I use all the time. They are very strict about email policies, and if you're playing "fast and loose" with your lists, you will get nailed ...