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9.8

SpotScore

GetResponse - Email Marketing Software

GetResponse Reviews in August 2026: User Ratings, Pros & Cons

Streamline your email marketing and see results.

4.2

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Starts from $15.58 / Month when Billed Yearly, also offers free forever plan

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GetResponse Reviews & Ratings

4.2

Very Good

Based on 1306 ratings & 1543 reviews

Are you using GetResponse?

Rating Distribution

Excellent

(765)

Very Good

(466)

Good

(49)

Poor

(26)

Terrible

(237)

Spotsaas Editor’s POV

GetResponse is an email marketing platform that has garnered mixed reviews over the past year, but its standout strengths cannot be overlooked. The platform is praised for its user-friendly interface, powerful marketing automation tools, and a wide array of features such as drag-and-drop landing page builders, customizable email templates, and API integrations, ...Read more

GetResponse pros and cons

  • Outstanding customer support with prompt and professional assistance during onboarding and troubleshooting.

  • User-friendly interface with effective tools for beginners and advanced users alike.

  • Versatile email marketing features including automation workflows, email templates, and landing pages.

  • Integration with APIs and other platforms, enhancing workflow and data synchronization.

  • Inconsistent email deliverability, particularly to Gmail domains, often requiring technical setups like DKIM/DMARC.

  • Strict account suspension policies for minor violations, with no refunds or detailed explanations.

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Showing 1431-1440 out of 1543

AU

Anonymous User

01/20/16

3.5 out of 5

"Happy"

What do you like best about GetResponse? It's easy to have multiple opt in gifts and it eliminates duplicates when sending to multiple lists. What do you dislike about GetResponse? Wish the reporting was a little easier to see who has done what... What problems is GetResponse solving and how is that benefiting you? Reaching out to potential leads

AU

Anonymous User

01/20/16

4 out of 5

"Get response Review"

What do you like best about GetResponse? I Like the ease of use and keeping templates What do you dislike about GetResponse? I sometimes lose what I have created, I would like an auto save feature What problems is GetResponse solving and how is that benefiting you? I am able to track weather or not my emails are opened.

AU

Anonymous User

01/20/16

4 out of 5

"it's good overall"

What do you like best about GetResponse? i like that the support is fast at responding and solving problems, and also i like that that there"s course that teach you how to do email marketing. What do you dislike about GetResponse? i dislike that the dashboard is little hard to explore for the first time. and also you cant resend the verification email to the users who failed to verify their emails. Recommendations to others considering GetResponse: they have to explore the dashboard of ...

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TS

Thomas S

01/20/16

4 out of 5

"Get Response is very powerful"

What do you like best about GetResponse? I really like the variety of templates that the have for newsletters, autoresponders, etc. The templates are also very easy to modify to suit your own needs. I allows for time and event based autoresponders and the has a very impressive ability to drill down into the subscription list based on time, events and subscriber actions. It is hard to imagine a more useful set of tools. The online support has been great so far. It is available 24/7 and wait ...

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KM

Kristi M

01/20/16

4 out of 5

"Great Program for Email Marketing"

What do you like best about GetResponse? I like that it is easy to reuse old templates and resend them as new contacts are added. What do you dislike about GetResponse? It would be nice to see more Spa, natural themed templates to be able to use. Recommendations to others considering GetResponse: I would recommend GetResponse to small businesses that have a growing list of clients to easily add, edit and send emails. What problems is GetResponse solving and how is that benefiting you? The ...

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BN

Bree N

01/20/16

4 out of 5

"Newsletters look great, versatile list building tools, great support"

What do you like best about GetResponse? Ability to look anyone up by name. Ability to send to specific people by searching by name. Easy to use newsletter builder. Export feature What do you dislike about GetResponse? If customers are on 2 or 3 separate lists, they count as separate people again the total subscribers. When you go over your paid threshold, no one informed me but just started charging me. I could easily have cleaned up my list and gotten it below the threshold. There was no ...

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AU

Anonymous User

01/20/16

4 out of 5

"Customer Service is Top Notch"

What do you like best about GetResponse? Totally customizable when it comes to creating email templates. LOVE their customer service team - always really helpful and available when I need them. What do you dislike about GetResponse? Can take a while to approve larger import lists Recommendations to others considering GetResponse: There are cheaper options, but GetResponse has a lot more functions than some other places. They are lacking in their statistics compared to others though What ...

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RP

Renia P

01/20/16

5 out of 5

"GetResponse has helped my business!"

What do you like best about GetResponse? I like how easy it is to manage autoresponders. This is so important for my business. I love the statistics page. We use this a lot. You have better landing page templates than LeadPages. I like the 24/7 customer service. That is important! What do you dislike about GetResponse? I wish that when a person hits a certain day of an autoresponder, they will be taken to a new list automatically. It's also a bit buggy. ie - cannot move things all of a ...

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AU

Anonymous User

01/20/16

4 out of 5

"Reliable and great deliverability in health and coaching industry. "

What do you like best about GetResponse? The deliverability and open rate has been really good in local campaigns. What do you dislike about GetResponse? Some of the tech is not very intuitive or flowing...kind of clunky. Recommendations to others considering GetResponse: If you have more than 2500 on your list to consider GetResponse for the webinar feature that they are opening up. What problems is GetResponse solving and how is that benefiting you? Solving: Reach to ...

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AU

Anonymous User

01/20/16

4 out of 5

"Overall pleased"

What do you like best about GetResponse? Simplicity in service from creating webforms to sending out newsletters and easy segmentation of lists What do you dislike about GetResponse? Some things are not customizable like URL's in confirmation URL to add special characters there. What problems is GetResponse solving and how is that benefiting you? Keeping informed with my customers

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].