GetResponse Reviews in July 2026: User Ratings, Pros & Cons

"Absolutely a Nightmare Experience"

What do you like best about GetResponse? GetResponse offers a broad line of products What do you dislike about GetResponse? Absolutely the worst customer care I have ever received. Recommendations to others considering GetResponse: I ususally find good in all situations, and sadly I cannot say this to be the case with what I now call GetNOResponse. The customer care is absolutely horrible. I have been lied to and pushed aside for the past day and they seemed to not care that I had clients ...

"Get Response for Ecommerce Site"

What do you like best about GetResponse? Our rep has been very proactive at reading out and being helpful. What do you dislike about GetResponse? So far, I am not thrilled with GetResponse. We were sold on promises that were not originally fulfilled and then we had to 'fight' to get them taken care of as promised, but eventually, they did honor their word. The system turned out to be a bit more of a learning curve for our developers than we expected and it is missing basic features that we ...

"Amazing Experience "

What do you like best about GetResponse? Help in marketing of our products and services. What do you dislike about GetResponse? Nothing much. I think they need more of awareness and help reduce cost. Recommendations to others considering GetResponse: It's amazing What problems is GetResponse solving and how is that benefiting you? Networking and Marketing

"GetResponse - Great Service"

What do you like best about GetResponse? This is a very useful email marketing software tool. Additionally, it allows for webinar exchange, landing page counts, and marketing automation. What do you dislike about GetResponse? Support forum is somewhat annoying and not helpful. What problems is GetResponse solving and how is that benefiting you? It is a platform of several applications to help grow your business. i.e., webinar exchange, landing page counts, and marketing automation. It is ...

"Okay experience"

What do you like best about GetResponse? I liked the design level of Get Response What do you dislike about GetResponse? The newsletter edit system seemed clunky and not intuitive. I also didn't like the way lists were build. you are mostly going to get clients coming off free Mailchimp accounts and mailchimp is so easy to work with, that you need to make your interface just as easy.. Recommendations to others considering GetResponse: try the trial to be sure you can use the platform ...

"Okay experience"

What do you like best about GetResponse? I liked the design level of Get Response What do you dislike about GetResponse? The newsletter edit system seemed clunky and not intuitive. I also didn't like the way lists were build. you are mostly going to get clients coming off free Mailchimp accounts and mailchimp is so easy to work with, that you need to make your interface just as easy.. Recommendations to others considering GetResponse: try the trial to be sure you can use the platform ...

"Easy easy!"

What do you like best about GetResponse? I love how easy it is to use with the templates. What do you dislike about GetResponse? There are limitations within the templates of how things can be laid out. What problems is GetResponse solving and how is that benefiting you? Growing customer awareness.

"GetResponse"

What do you like best about GetResponse? I like that it is simple to use and that I can have multiple people working in the account What do you dislike about GetResponse? I dislike that sometimes the system freezes and makes it difficult to work in. I also don't like that their SalesForce integration doesn't work. Recommendations to others considering GetResponse: I would recommend it but maybe not until their SalesForce integration gets better What problems is GetResponse solving and how ...

"It's great! "

What do you like best about GetResponse? Getresponse is extremely effective and a great tool to use! What do you dislike about GetResponse? There really isn't anything that I dislike about the product. What problems is GetResponse solving and how is that benefiting you? Increasing responses from staff

"An easy, no-hassle program to manage your emails"

What do you like best about GetResponse? The tiered email, pro and max pricing plans makes it simple to choose the most effective solution for your business subscriber list. What do you dislike about GetResponse? The GetResponse plans could use more templates. Some are plain and boring while others look unprofessional because they're too dated. What problems is GetResponse solving and how is that benefiting you? The obstacle of converting leads into sales! GetResponse makes it easier to ...