8.4
Spot Score
Empower your product business for success.
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Starts from $500/User/Month, also offers free forever plan
Gainsight PX has received commendations for its transformative impact on how users interact with customers, providing detailed insights at both the Account and User levels. Users appreciate the ease of viewing usage data and creating engaging in-app communications. The tool's ability to scale training efforts and drive adoption has been highlighted as a key ...Read more
Provides valuable insights into user behavior and product usage, allowing for informed decision-making.
Easy to set up and use, with intuitive features that don't require technical expertise.
Excellent customer engagement capabilities, including in-app communication and training.
Empowers non-technical users to create and launch engagements without relying on development resources.
Some users find certain features and customizations complex and overwhelming, especially without adequate support.
Limited availability of apps and connectors in the Marketplace may restrict access to advanced functionalities for customization and expansion.
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AI
Administrator in Information Technology and Services
04/14/19
"A promising start"
What do you like best? - The integration of product analytics and actions. - The ability to integrate with our system of record via Gainsight PX's API
DE
Doug E
04/09/19
"Gainsight PX has definately helped us gain sight into our users"
What do you like best about Gainsight PX? We moved to Gainsight PX from Pendo and have enjoyed the move. Customer success at Gainsight has been extremely helpful in getting up and running in minimal time. My favorite things are the dashboards, ability to follow our users through the app and the customer engagements.
LB
Louis B
04/05/19
"Excellent Software!"
What do you like best about Gainsight PX? It's an excellent tool to build customer engagement with a great dashboard. What do you dislike about Gainsight PX?
UI
User in Arts and Crafts
04/05/19
"Product Growth made easy!!"
What do you like best? What I like most about gainsight is that they make it SO EASY for growth in product decisions, engagements, and investments. Everything is timely, clear, and easy to use. It shows me data driven info about users and accounts and even has relevant user feedback!!
UI
User in Education Management
04/05/19
"Gainsight PX eperience"
What do you like best? Gain insight into the data and streamline the workflow have helped me to be more productive and save time
AU
Anonymous User
04/05/19
"Gainsight PX eperience"
What do you like best about Gainsight PX? Gain insight into the data and streamline the workflow have helped me to be more productive and save time What do you dislike about Gainsight PX?
AU
Anonymous User
04/05/19
"Product Growth made easy!!"
What do you like best about Gainsight PX? What I like most about gainsight is that they make it SO EASY for growth in product decisions, engagements, and investments. Everything is timely, clear, and easy to use. It shows me data driven info about users and accounts and even has relevant user feedback!!
JG
Jaap G
04/04/19
"User Analytics, Product Statistics and Marketing tool combined in one"
What do you like best about Gainsight PX? Gainsight PX is a very intuitive tool and really helps us to better understand our customers. It's super easy to drill down on user statistics, and spot trends or bottlenecks. Thanks to the Engagement functionality, we can quickly create in-app notifications, questionnaires or emails and see the direct impact of these engagements by looking at the statistics.
AU
Anonymous User
04/04/19
"Great place for product experience "
What do you like best about Gainsight PX? they way it operates and provides solutions What do you dislike about Gainsight PX?
UI
User in Information Technology and Services
04/04/19
"Great place for product experience "
What do you like best? they way it operates and provides solutions What do you dislike?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
