spotsaas-logo
Get Listed

8.4

Spot Score

Gainsight PX - Product Management Software

Gainsight PX Reviews in May 2025: User Ratings, Pros & Cons

Empower your product business for success.

4.4

Add to compare

Starts from $500/User/Month, also offers free forever plan

Request a Quote

Gainsight PX Reviews & Ratings

4.4

Very Good

Based on 215 ratings & 240 reviews

Rating Distribution

Excellent

(149)

Very Good

(91)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Gainsight PX has received commendations for its transformative impact on how users interact with customers, providing detailed insights at both the Account and User levels. Users appreciate the ease of viewing usage data and creating engaging in-app communications. The tool's ability to scale training efforts and drive adoption has been highlighted as a key ...Read more

Gainsight PX pros and cons

  • Provides valuable insights into user behavior and product usage, allowing for informed decision-making.

  • Easy to set up and use, with intuitive features that don't require technical expertise.

  • Excellent customer engagement capabilities, including in-app communication and training.

  • Empowers non-technical users to create and launch engagements without relying on development resources.

  • Some users find certain features and customizations complex and overwhelming, especially without adequate support.

  • Limited availability of apps and connectors in the Marketplace may restrict access to advanced functionalities for customization and expansion.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 231-240 out of 240

AU

Anonymous User

04/04/19

3.5 out of 5

"Great place for product experience "

What do you like best about Gainsight PX? they way it operates and provides solutions What do you dislike about Gainsight PX?

UI

User in Information Technology and Services

04/04/19

3.5 out of 5

"Great place for product experience "

What do you like best? they way it operates and provides solutions What do you dislike?

AU

Anonymous User

03/28/19

4.5 out of 5

"Great product for Product managers"

What do you like best about Gainsight PX? It is a must-have product for all the product managers in their tool kitty. The best thing about the app is that you get at one place everything you need to measure and improve product experience.

UI

User in Computer Software

03/28/19

4.5 out of 5

"Great product for Product managers"

What do you like best? It is a must-have product for all the product managers in their tool kitty. The best thing about the app is that you get at one place everything you need to measure and improve product experience.

ES

Executive Sponsor in Public Relations and Communications

03/15/19

5 out of 5

"Ease of use and superior support! "

What do you like best? I like the ability to drill down into data sets which I was unable to do with my previous provider. Also, the customer service is white glove.

AU

Anonymous User

03/15/19

5 out of 5

"Ease of use and superior support! "

What do you like best about Gainsight PX? I like the ability to drill down into data sets which I was unable to do with my previous provider. Also, the customer service is white glove.

MB

Matthew B

03/14/19

5 out of 5

"Switching to Gainsight PX was a great choice."

What do you like best about Gainsight PX? Coming from Pendo software Gainsight PX has been a breath of fresh air. Our primary contact Angelo Matheou is great and is always very responsive to our e-mails and questions. Our previous experiences generally involved multiple calls with Pendo reps and weeks would pass before we maybe would get the answer to our platform questions.

UI

User in Computer Software

05/07/18

5 out of 5

"Excellent tool! "

What do you like best? Ease of use. Fast time to value. Product led growth driven. Excellent customer support.

AU

Anonymous User

05/07/18

5 out of 5

"Excellent tool! "

What do you like best about Gainsight PX? Ease of use. Fast time to value. Product led growth driven. Excellent customer support. What do you dislike about Gainsight PX?

AP

Antonio P

05/02/18

4.5 out of 5

"Powerful way to facilitate product experience and analytics"

What do you like best about Gainsight PX? Very slick and easy to use platform. Easily integrated into our product to allow us to start building product experiences and measuring/tracking. Onboarding was quick & time to value was immediate.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].