8.4
Spot Score
Empower your product business for success.
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Starts from $500/User/Month, also offers free forever plan
Gainsight PX has received commendations for its transformative impact on how users interact with customers, providing detailed insights at both the Account and User levels. Users appreciate the ease of viewing usage data and creating engaging in-app communications. The tool's ability to scale training efforts and drive adoption has been highlighted as a key ...Read more
Provides valuable insights into user behavior and product usage, allowing for informed decision-making.
Easy to set up and use, with intuitive features that don't require technical expertise.
Excellent customer engagement capabilities, including in-app communication and training.
Empowers non-technical users to create and launch engagements without relying on development resources.
Some users find certain features and customizations complex and overwhelming, especially without adequate support.
Limited availability of apps and connectors in the Marketplace may restrict access to advanced functionalities for customization and expansion.
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Showing 201-210 out of 240
KM
Kyle M
03/26/20
"Powerful tool for sending personalized messages to users based on feature usage, and tracking it all"
What do you like best about Gainsight PX? I like how we can trigger customer engagements by their usage of our app. What do you dislike about Gainsight PX?
KM
Kyle M
03/26/20
"Powerful tool for sending personalized messages to users based on feature usage, and tracking it all"
What do you like best about Gainsight PX? I like how we can trigger customer engagements by their usage of our app. What do you dislike about Gainsight PX?
MT
Mike T
02/26/20
"Essential for any product team"
What do you like best about Gainsight PX? Getting started and getting initial insights was quite easy and then layering more complex analytics was possible due to the richness of features. The various out of the box reports are very handy as well. Another important aspect was the relative ease in which our developer team was able to implement gainsight px into our product with out any issues, moving forward I think it will be our main source of product decision making
AU
Anonymous User
01/21/20
"Rebuilding customer success"
What do you like best about Gainsight PX? Have found the product to be easy to use as a whole. Has helped understand what the customers are thinking, needing, and how we can do better. Like the ability to automatically follow up to customer's after they have responded to the initial NPS survey. Like that we can roll out other options as needed.
AU
Anonymous User
12/26/19
"Friendly interface that helps drive visibility into the user's behaviors of our product"
What do you like best about Gainsight PX? Gainisght PX has a lot of depth in the tool set to leverage. There is individual user reporting, account level reporting, custom segments and more... the list goes on.
UI
User in Marketing and Advertising
12/26/19
"Friendly interface that helps drive visibility into the user's behaviors of our product"
What do you like best? Gainisght PX has a lot of depth in the tool set to leverage. There is individual user reporting, account level reporting, custom segments and more... the list goes on.
IK
Igor K
09/02/19
"Engagement and analytics in one tool"
What do you like best about Gainsight PX? The ability to have analytics and engagement in one tool. For good targeting, you need good analytics, and PX offers that on a good level.
KM
Kyle M
08/15/19
"Well built software, many great features"
What do you like best? I like how we can trigger customer engagements by their usage of our app.
KM
Kyle M
08/15/19
"Well built software, many great features"
What do you like best? I like how we can trigger customer engagements by their usage of our app.
AU
Anonymous User
08/13/19
"Very helpful to reach out to and manage customers"
What do you like best about Gainsight PX? The capabilities to reach out to your customer with in app engagements are very helpful and easy to setup. What do you dislike about Gainsight PX?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
