8.4
Spot Score
Empower your product business for success.
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Starts from $500/User/Month, also offers free forever plan
Gainsight PX has received commendations for its transformative impact on how users interact with customers, providing detailed insights at both the Account and User levels. Users appreciate the ease of viewing usage data and creating engaging in-app communications. The tool's ability to scale training efforts and drive adoption has been highlighted as a key ...Read more
Provides valuable insights into user behavior and product usage, allowing for informed decision-making.
Easy to set up and use, with intuitive features that don't require technical expertise.
Excellent customer engagement capabilities, including in-app communication and training.
Empowers non-technical users to create and launch engagements without relying on development resources.
Some users find certain features and customizations complex and overwhelming, especially without adequate support.
Limited availability of apps and connectors in the Marketplace may restrict access to advanced functionalities for customization and expansion.
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Showing 191-200 out of 240
UI
User in Logistics and Supply Chain
06/23/20
"Streamlined, useful and insightful"
What do you like best? I like how user friendly the UX is - I also appreciate how helpful the additional insight is.
AU
Anonymous User
06/23/20
"Streamlined, useful and insightful"
What do you like best about Gainsight PX? I like how user friendly the UX is - I also appreciate how helpful the additional insight is. What do you dislike about Gainsight PX?
MJ
Matthew J
05/14/20
"A tool every Org needs"
What do you like best about Gainsight PX? There is no limit to the insights you can gain and it is so easy to implement What do you dislike about Gainsight PX?
UI
User in Hospital & Health Care
05/14/20
"Unlock the power of data driven decisions using PX"
What do you like best? The fact that you can map out a customer journey from start to finish and track it! that to me is very powerful. Now you can track not only that the users started a process but if they finished it or not. You can also track if they didn't finish it, where did they stop. Absolutely powerful from a UX perspective and in finding out maybe your process is too long and complicated.
MJ
Matthew J
05/14/20
"A tool every Org needs"
What do you like best about Gainsight PX? There is no limit to the insights you can gain and it is so easy to implement What do you dislike about Gainsight PX?
UI
User in Hospital & Health Care
05/14/20
"Unlock the power of data driven decisions using PX"
What do you like best? The fact that you can map out a customer journey from start to finish and track it! that to me is very powerful. Now you can track not only that the users started a process but if they finished it or not. You can also track if they didn't finish it, where did they stop. Absolutely powerful from a UX perspective and in finding out maybe your process is too long and complicated.
CF
Charlie F
05/13/20
"PX helps validate adoption"
What do you like best about Gainsight PX? We use PX to validate adoption. PX allows us to monitor clicks and page visits and helps us to ensure we have released the right thing at the right time.
CF
Charlie F
05/13/20
"PX helps validate adoption"
What do you like best about Gainsight PX? We use PX to validate adoption. PX allows us to monitor clicks and page visits and helps us to ensure we have released the right thing at the right time.
AB
Ayala B
04/30/20
"It's working OK but too limited in terms of customization of the different engagements."
What do you like best about Gainsight PX? I like that it's self-serve and allows me to build experiences without coding What do you dislike about Gainsight PX?
AB
Ayala B
04/30/20
"It's working OK but too limited in terms of customization of the different engagements."
What do you like best about Gainsight PX? I like that it's self-serve and allows me to build experiences without coding What do you dislike about Gainsight PX?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
