8.4
Spot Score
Empower your product business for success.
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Starts from $500/User/Month, also offers free forever plan
Gainsight PX has received commendations for its transformative impact on how users interact with customers, providing detailed insights at both the Account and User levels. Users appreciate the ease of viewing usage data and creating engaging in-app communications. The tool's ability to scale training efforts and drive adoption has been highlighted as a key ...Read more
Provides valuable insights into user behavior and product usage, allowing for informed decision-making.
Easy to set up and use, with intuitive features that don't require technical expertise.
Excellent customer engagement capabilities, including in-app communication and training.
Empowers non-technical users to create and launch engagements without relying on development resources.
Some users find certain features and customizations complex and overwhelming, especially without adequate support.
Limited availability of apps and connectors in the Marketplace may restrict access to advanced functionalities for customization and expansion.
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Showing 181-190 out of 240
KM
Kate M
10/14/20
"Using analytics to improve our product"
What do you like best about Gainsight PX? We love our customer service experience with Gainsight! JP has been awesome and helping us to understand the analytics piece and best practices to help get the best data out of Gainsight.
KM
Kate M
10/14/20
"Using analytics to improve our product"
What do you like best about Gainsight PX? We love our customer service experience with Gainsight! JP has been awesome and helping us to understand the analytics piece and best practices to help get the best data out of Gainsight.
KF
Kristi F
10/14/20
"Unlock Product Usage and Engagement Data to Drive your Strategy"
What do you like best about Gainsight PX? Gainsight PX is very easy to set up and begin tracking how your customers are using and engaging with your product. You determine how deep you want to track and can very easily see how your customers are using and navigating your technology. In App engagements allow us to communicate with our customers at the right time with the right message where they are - great for promoting events, releases etc. PX also helps our customers navigate the platform ...
Read more
AU
Anonymous User
07/21/20
"Proven results with Gainsight"
What do you like best about Gainsight PX? Ease at which guides can be set up has improved What do you dislike about Gainsight PX?
AI
Administrator in Marketing and Advertising
07/21/20
"Proven results with Gainsight"
What do you like best? Ease at which guides can be set up has improved What do you dislike?
CJ
Cody J
06/25/20
"Gainsight PX & FireEye"
What do you like best about Gainsight PX? The level of support and the COM team have been a tremendous resource for us in implementation and lifecycle management - that’s on top of an already superb product that allows us to instrument telemetry and engage our client base like never before.
CJ
Cody J
06/25/20
"Gainsight PX & FireEye"
What do you like best about Gainsight PX? The level of support and the COM team have been a tremendous resource for us in implementation and lifecycle management - that’s on top of an already superb product that allows us to instrument telemetry and engage our client base like never before.
NM
Nataliia M
06/24/20
"It's a great tool for B2B SaaS"
What do you like best about Gainsight PX? We communicate with our users via Gainsight in-app engagements. I can see what features most popular with 'Features adoption analysis.'
AU
Anonymous User
06/23/20
"Streamlined, useful and insightful"
What do you like best about Gainsight PX? I like how user friendly the UX is - I also appreciate how helpful the additional insight is. What do you dislike about Gainsight PX?
UI
User in Logistics and Supply Chain
06/23/20
"Streamlined, useful and insightful"
What do you like best? I like how user friendly the UX is - I also appreciate how helpful the additional insight is.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
