8.4
Spot Score
Empower your product business for success.
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Starts from $500/User/Month, also offers free forever plan
Gainsight PX has received commendations for its transformative impact on how users interact with customers, providing detailed insights at both the Account and User levels. Users appreciate the ease of viewing usage data and creating engaging in-app communications. The tool's ability to scale training efforts and drive adoption has been highlighted as a key ...Read more
Provides valuable insights into user behavior and product usage, allowing for informed decision-making.
Easy to set up and use, with intuitive features that don't require technical expertise.
Excellent customer engagement capabilities, including in-app communication and training.
Empowers non-technical users to create and launch engagements without relying on development resources.
Some users find certain features and customizations complex and overwhelming, especially without adequate support.
Limited availability of apps and connectors in the Marketplace may restrict access to advanced functionalities for customization and expansion.
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Showing 171-180 out of 240
AU
Anonymous User
12/18/20
"Some good and some bad sides of Gainsight"
What do you like best about Gainsight PX? We manage to engage our customers in the portal with much less development time. It is also easier to change something if we want. Basically skipping the one step in the process (everyday devs support) makes it much quicker for me. Also, we have everything at one place. All the emails, pop ups, analytics so it is easy to see where we need to change something and it is easy to do the change. Currently we have around 3 emails and around 4 in portal ...
Read more
AU
Anonymous User
12/18/20
"Some good and some bad sides of Gainsight"
What do you like best about Gainsight PX? We manage to engage our customers in the portal with much less development time. It is also easier to change something if we want. Basically skipping the one step in the process (everyday devs support) makes it much quicker for me. Also, we have everything at one place. All the emails, pop ups, analytics so it is easy to see where we need to change something and it is easy to do the change. Currently we have around 3 emails and around 4 in portal ...
Read more
AR
Amanda R
12/17/20
"Great customer service and innovation"
What do you like best about Gainsight PX? The Gainsight team is always innovating and listening to customers on what they would like to see change. They continue to make their product more customer-friendly and robust.
AR
Amanda R
12/17/20
"Great customer service and innovation"
What do you like best about Gainsight PX? The Gainsight team is always innovating and listening to customers on what they would like to see change. They continue to make their product more customer-friendly and robust.
VD
Vajirn D
12/13/20
"It has been very useful for us to organize our products and services offered"
What do you like best about Gainsight PX? Its interface turns out to be quite straightforward, simple and easy to use at all times, the fact that it has such an intuitive and practical design to use greatly facilitates me to perform all my tasks and applications in a much more agile and fast way compared As I was currently handling it, another quite positive aspect turns out to be the fact that it allows me to perform all my tasks in a simpler and simpler way, especially the fact that it ...
Read more
VD
Vajirn D
12/13/20
"It has been very useful for us to organize our products and services offered"
What do you like best about Gainsight PX? Its interface turns out to be quite straightforward, simple and easy to use at all times, the fact that it has such an intuitive and practical design to use greatly facilitates me to perform all my tasks and applications in a much more agile and fast way compared As I was currently handling it, another quite positive aspect turns out to be the fact that it allows me to perform all my tasks in a simpler and simpler way, especially the fact that it ...
Read more
MJ
Mutli J
11/19/20
"The best customer analysis tool"
What do you like best about Gainsight PX? The best thing about Gainsight is that it easily allows users to analyze customer data and find patterns in their behavior. In my opinion, the wonder of Gainsight PX is that it detects problems before they arise. In our case, we have targeted many inactive (so-called churn) clients with the help of this tool and facilitated in re-engagement of our digital clients.
MG
Mike G
10/16/20
"Great product and team"
What do you like best about Gainsight PX? The platform is super advanced and team was very helpful What do you dislike about Gainsight PX?
AU
Anonymous User
10/16/20
"Easily collect product feedback from customers"
What do you like best about Gainsight PX? 1. Can analyze user touch points, create/ measure in-app engagements like pools or surveys, create custom guides for product help.
AU
Anonymous User
10/16/20
"Easily collect product feedback from customers"
What do you like best about Gainsight PX? 1. Can analyze user touch points, create/ measure in-app engagements like pools or surveys, create custom guides for product help.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
