8.4
Spot Score
Empower your product business for success.
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Starts from $500/User/Month, also offers free forever plan
Gainsight PX has received commendations for its transformative impact on how users interact with customers, providing detailed insights at both the Account and User levels. Users appreciate the ease of viewing usage data and creating engaging in-app communications. The tool's ability to scale training efforts and drive adoption has been highlighted as a key ...Read more
Provides valuable insights into user behavior and product usage, allowing for informed decision-making.
Easy to set up and use, with intuitive features that don't require technical expertise.
Excellent customer engagement capabilities, including in-app communication and training.
Empowers non-technical users to create and launch engagements without relying on development resources.
Some users find certain features and customizations complex and overwhelming, especially without adequate support.
Limited availability of apps and connectors in the Marketplace may restrict access to advanced functionalities for customization and expansion.
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Showing 161-170 out of 240
AU
Anonymous User
03/23/21
"Many good features"
What do you like best about Gainsight PX? - Two-way integration with Segment - Slack integration
AU
Anonymous User
03/23/21
"Comprehensive Analytics and Engagement Platform"
What do you like best about Gainsight PX? Customization of the tool—dashboards, in-app engagements, product mapping/feature tagging. Great support documentation!
AU
Anonymous User
03/23/21
"Many good features"
What do you like best about Gainsight PX? - Two-way integration with Segment - Slack integration
CS
Christian S
03/23/21
"Easy-to-use tool to create and manage customer engagement with your product or website."
What do you like best about Gainsight PX? I've really come to enjoy creating in-app engagements that have allowed us to target specific groups of users or all users in a given time period for product announcements, changes to our dashboard and even general reminders on how to use some of our features. In addition, the reporting is easy to access and offers fairly reasonable insights at a glance in terms of how often and where are users are investing their time with our product.
AU
Anonymous User
03/23/21
"In-app capabilities are a game-changer"
What do you like best about Gainsight PX? The ability to launch in-app surveys, guides, and pop-ups has been a game-changer at our organization. There are a lot of possibilities in PX and we use it in conjunction with Gainsight CS for an even stronger platform. New features are implemented quickly and UX has improved since we came onboard
AU
Anonymous User
03/23/21
"In-app capabilities are a game-changer"
What do you like best about Gainsight PX? The ability to launch in-app surveys, guides, and pop-ups has been a game-changer at our organization. There are a lot of possibilities in PX and we use it in conjunction with Gainsight CS for an even stronger platform. New features are implemented quickly and UX has improved since we came onboard
BP
Bruno P
01/04/21
"The only one platform that helps our business in a 360° view about product, user, usage."
What do you like best about Gainsight PX? The flexibility and possibilities in how to use and configure the plataform. What do you dislike about Gainsight PX?
BP
Bruno P
01/04/21
"The only one platform that helps our business in a 360° view about product, user, usage."
What do you like best about Gainsight PX? The flexibility and possibilities in how to use and configure the plataform. What do you dislike about Gainsight PX?
AU
Anonymous User
12/23/20
"Powerful tool but you really need a plan"
What do you like best about Gainsight PX? Once we figured out how to get it to work it was really easy for the product team to use the tool to look at utilization. What do you dislike about Gainsight PX?
AU
Anonymous User
12/23/20
"Powerful tool but you really need a plan"
What do you like best about Gainsight PX? Once we figured out how to get it to work it was really easy for the product team to use the tool to look at utilization. What do you dislike about Gainsight PX?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
