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Front - Help Desk Software

Front Reviews in May 2025: User Ratings, Pros & Cons

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4.6

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Front Reviews & Ratings

4.6

Excellent

Based on 1325 ratings & 1199 reviews

Rating Distribution

Excellent

(1090)

Very Good

(101)

Good

(6)

Poor

(1)

Terible

(1)

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Showing 51-60 out of 1199

CS

Caroline S

11/10/23

5 out of 5

"An Organizer's Dream"

What do you like best about Front? What's not to like? There are so many useful features such as assigning individual emails out of the group box, @mentioning in comments instead of CC'ing coworkers in for a quick answer or reply, archiving, snoozing, tagging, the list goes on. What do you dislike about Front? That not everyone uses Front so they don't know all of the wonderful features they are missing out on organizationally. Also, if you assign an email to someone else, it still shows up ...

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CS

Caroline S

11/10/23

5 out of 5

"An Organizer's Dream"

What do you like best about Front? What's not to like? There are so many useful features such as assigning individual emails out of the group box, @mentioning in comments instead of CC'ing coworkers in for a quick answer or reply, archiving, snoozing, tagging, the list goes on. What do you dislike about Front? That not everyone uses Front so they don't know all of the wonderful features they are missing out on organizationally. Also, if you assign an email to someone else, it still shows up ...

Read more

AK

ABHIK K

11/08/23

5 out of 5

"One of the best Customer Operations Platforms"

What do you like best about Front? 1) Seamless User Experience 2) Easy Task management 3) Proper Track of Customer's emails 4) Visibility What do you dislike about Front? 1) Difficulty in viewing the email trails What problems is Front solving and how is that benefiting you? Front helps me with day-to-day Email management. I receive a mountain of emails every day and every email involves a lot of money so naturally, if I miss one, it will be a huge blow both personally and organizationally. ...

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DF

Derick F

11/08/23

5 out of 5

"EASY ON AND OFF ON PROCEDURES"

What do you like best about Front? Calender and contacts are great to Share What do you dislike about Front? no dislikes all views or great even when you create What problems is Front solving and how is that benefiting you? no problems

AK

ABHIK K

11/08/23

5 out of 5

"One of the best Customer Operations Platforms"

What do you like best about Front? 1) Seamless User Experience 2) Easy Task management 3) Proper Track of Customer's emails 4) Visibility What do you dislike about Front? 1) Difficulty in viewing the email trails What problems is Front solving and how is that benefiting you? Front helps me with day-to-day Email management. I receive a mountain of emails every day and every email involves a lot of money so naturally, if I miss one, it will be a huge blow both personally and organizationally. ...

Read more

DF

Derick F

11/08/23

5 out of 5

"EASY ON AND OFF ON PROCEDURES"

What do you like best about Front? Calender and contacts are great to Share What do you dislike about Front? no dislikes all views or great even when you create What problems is Front solving and how is that benefiting you? no problems

AE

Alex E

11/06/23

5 out of 5

"Works great for communicating within our company and get work done and keeps everyone in the loop"

What do you like best about Front? Communication that can be made from anywhere. What do you dislike about Front? I do struggle with sending my messages when I am out in the field, due to low connectivity. What problems is Front solving and how is that benefiting you? Easy access to staying in contact with all positions here at work at the same time and keeps everyone in the loop .

AE

Alex E

11/06/23

5 out of 5

"Works great for communicating within our company and get work done and keeps everyone in the loop"

What do you like best about Front? Communication that can be made from anywhere. What do you dislike about Front? I do struggle with sending my messages when I am out in the field, due to low connectivity. What problems is Front solving and how is that benefiting you? Easy access to staying in contact with all positions here at work at the same time and keeps everyone in the loop .

AU

Anonymous User

11/04/23

5 out of 5

"Front makes my work easier"

What do you like best about Front? It is really easy to be used, it is really make my work smooth. What do you dislike about Front? Nothing, because every thing I would need is available in Front What problems is Front solving and how is that benefiting you? Teh problem was to many pages to open, but now every thing is in one page.

AU

Anonymous User

11/04/23

5 out of 5

"Front makes my work easier"

What do you like best about Front? It is really easy to be used, it is really make my work smooth. What do you dislike about Front? Nothing, because every thing I would need is available in Front What problems is Front solving and how is that benefiting you? Teh problem was to many pages to open, but now every thing is in one page.