Front Reviews in May 2025: User Ratings, Pros & Cons

"Front makes customer communication a joy"

What do you like best about Front? Front has a really great user interface. Whether your an advanced user or not, this helps convince your entire team to use their client which is cricital to team success. My other favorite feature is how I can share emails with coworkers without forwarding them. This makes the communication cleaner and easier to follow for everyone involved! What do you dislike about Front? Almost nothing. I have minor nitpicks about the lack of customiziation for calendar ...

"Front makes going through emails pleasant"

What do you like best about Front? I like the user interface. It is clean, clear and organzied. I find Gmail and others to be clunky and make sorting through emails daunting. But with Front the organization of it makes it a breeze to sort through emails and easily organize them in folders, snooze or archive them. What do you dislike about Front? I feel like there are tons of other features that I don't know how to use and am not taking advantage of. Sometimes I feel like the search feature ...

"Front makes customer communication a joy"

What do you like best about Front? Front has a really great user interface. Whether your an advanced user or not, this helps convince your entire team to use their client which is cricital to team success. My other favorite feature is how I can share emails with coworkers without forwarding them. This makes the communication cleaner and easier to follow for everyone involved! What do you dislike about Front? Almost nothing. I have minor nitpicks about the lack of customiziation for calendar ...

"Front makes going through emails pleasant"

What do you like best about Front? I like the user interface. It is clean, clear and organzied. I find Gmail and others to be clunky and make sorting through emails daunting. But with Front the organization of it makes it a breeze to sort through emails and easily organize them in folders, snooze or archive them. What do you dislike about Front? I feel like there are tons of other features that I don't know how to use and am not taking advantage of. Sometimes I feel like the search feature ...

"Excellent - no matter what your business does"

What do you like best about Front? Sharing emails without forwarding Template emails Integration with all other comms channels Snoozing emails to come back later to better manage inbox What do you dislike about Front? Cost which do not seem proportionate to the features No way to force refresh What problems is Front solving and how is that benefiting you? Sharing of inbox, and no downtime in response Monitoring multiple inboxes seemlessly in one place Nice front end package that makes it a ...

"Excellent - no matter what your business does"

What do you like best about Front? Sharing emails without forwarding Template emails Integration with all other comms channels Snoozing emails to come back later to better manage inbox What do you dislike about Front? Cost which do not seem proportionate to the features No way to force refresh What problems is Front solving and how is that benefiting you? Sharing of inbox, and no downtime in response Monitoring multiple inboxes seemlessly in one place Nice front end package that makes it a ...

"WE LOVE FRONT"

What do you like best about Front? Front makes it SO easy to share emails with my team and be aware of issues as they come up without having to be on the thread. What do you dislike about Front? It's a tad pricey for the higher tiers with more functionality What problems is Front solving and how is that benefiting you? Solving having teams of people that share the same inbox. Makes it so easy to assign emails to customer service teams and get resolutions quicker to our clients!

"WE LOVE FRONT"

What do you like best about Front? Front makes it SO easy to share emails with my team and be aware of issues as they come up without having to be on the thread. What do you dislike about Front? It's a tad pricey for the higher tiers with more functionality What problems is Front solving and how is that benefiting you? Solving having teams of people that share the same inbox. Makes it so easy to assign emails to customer service teams and get resolutions quicker to our clients!

"Who knew emailing could be fun"

What do you like best about Front? There are so many to choose from but I would say my favourite part is being able to leave notes that can only be veiwed internally when you tag someone in it. You can then use that space to get answer or whatever, the person who emailed you has no idea. What do you dislike about Front? The snooze feature never comes back on the exact time you have chosen, it's always 2 or 3 minutes after. This is such a small gripe but to me this is the only issue, as ...

"Who knew emailing could be fun"

What do you like best about Front? There are so many to choose from but I would say my favourite part is being able to leave notes that can only be veiwed internally when you tag someone in it. You can then use that space to get answer or whatever, the person who emailed you has no idea. What do you dislike about Front? The snooze feature never comes back on the exact time you have chosen, it's always 2 or 3 minutes after. This is such a small gripe but to me this is the only issue, as ...