Front Reviews in May 2025: User Ratings, Pros & Cons

"Best tool ever once you get use to it"

What do you like best about Front? Adding tags/comments between emails is something really simple, but its really helpful you can leave comments so your teammates can see it and work accordingly. What do you dislike about Front? The only thing I'm not really happy about is that when I'm trying to do a search, it doesn't pull up the email I'm looking for, even if I use keywords. My coworkers also complain about the same issue. What problems is Front solving and how is that benefiting ...

"Front has enabled our fully remote team to work together cohesively and constructively!"

What do you like best about Front? Commenting under emails, sharing, assiging functionality . Automations like canned responses user friendly What do you dislike about Front? bit clunky setting email rules, can't set a rule to delete emails just to file them What problems is Front solving and how is that benefiting you? We are a remote team, it enables visibility to work together to provide continuity and solutions as a team

"Fantastic tool for team collaboration!"

What do you like best about Front? Front makes it incredibly simple to loop other team members in on emails without having to forward, copy/paste, etc. All you need to do is @mention team members in the comment section. This saves a ton of time by preventing the back and forth that can happen when multiple stakeholders are collaboting on a client project. Another time saving tool I use multiple times a day are templates. My role requires I send similar emails to multiple clients. I also ...

"Best emailing experience"

What do you like best about Front? As a daily user of the app, the most helpful tool Front offers is the "compose with AI" button. This tool has been a game-changer for me, especially when it comes to writing sensitive emails. It not only saves me a significant amount of time but also adds an extra touch of professionalism to my messages. The tags are another feature I enjoy and are an essential part of my email organization. I appreciate the ability to personalize tags with colors or ...

"Great platform!"

What do you like best about Front? The ability to tag a team member, rather than forwarding an email is huge!!! What do you dislike about Front? I don't dislike anything about Front. I do prefer the Gmail interface to Front, but that's just because I've been using Gmail for 10 years. What problems is Front solving and how is that benefiting you? Front helps our team to collaborate more effectively!

"A great tool for email management and cross-functional team coordiation"

What do you like best about Front? The main features includes email management and cross-functional team collaboration and having visibility of the team member's email that is business related What do you dislike about Front? Sometimes the tool doesn't work and the support team takes a lot mote time to resolve. What problems is Front solving and how is that benefiting you? It helps the sales and the CSM teams coordinate with each other and helping in guiding the new team members to explain ...

"So far so good."

What do you like best about Front? I can easily speak to others on Front via email live What do you dislike about Front? Sometimes get confused on how to merge or tag What problems is Front solving and how is that benefiting you? Haven't really needed Front for problem solving, but getting to others by conversation is goo.

"Easy to use, Helpful to learn, Connect with people emotions."

What do you like best about Front? A tool like Front makes my business more accessible and allows me to be as professional as possible without losing the human part. I can use Front to organize my workload and to focus on many tasks at the same time, to help my coworkers and our clients in a professional way with the best customer support. I use it every day and it is awesome the way we can integrate many features to make daily processes as quick as possible. Thanks! What do you dislike ...

"Useful inbox management and sharing tool for remote teams!"

What do you like best about Front? It's amazing for remote teams who work asynchronously to share inboxes without the need for links (while being available to links) What do you dislike about Front? Sometimes it is difficult to work aroud the admin page and mark mail as spam which takes up more time than necessary What problems is Front solving and how is that benefiting you? Inbox sharing and management

"Relationship Manager"

What do you like best about Front? I love how my colleagues and I can tag each other on an email and invite each other to view the email and discuss it without having to forward the email or screenshot it. We write notes in the email and it's always attached to the email for reference What do you dislike about Front? I don't like that if you share the email with a colleague they can see the entire email exchange What problems is Front solving and how is that benefiting you? We are solving ...