Freshsales Reviews in July 2026: User Ratings, Pros & Cons

Freshsales is the application that every sales team needs

What do you like best? It offers a good system of tasks with which we can easily organize. We like that we can manage contacts and that emails and chats can be integrated into the CRM tool. Freshsales also has the ability to make phone calls without using other applications What do you dislike? It allows adding a certain number of collaborators to the tasks, but these are limited to a very basic management permission configuration, so it does not end up being so useful. The import of ...

Freshsales handles the entire organization of our server very well

What do you like best? I like how he organizes me completely. It keeps all my communications in a client file. I can track and move, categorize. It just makes my life a lot easier. What do you dislike? I can not say that I have found a negative yet. It's what we need as a growing business at the right price. Surely there are systems with many sounds and bells, but this is soft for the budget and offers everything we are looking for. What business problems are you solving with the ...

Easy to learn, but constantly changing

What do you like best? I love that the UI(User Interface is easy to pick up and learn. This has been a big benefit to when we pushed the application out to our employees. What do you dislike? I do not like that they are always "Upgrading" without any formal notification. There have been some updates that have been launched in the middle of the day and have caused problems for my team. I also do not like that they did not have North American support but located in India. This makes ...

Not so great software

What do you like best? the UI looks good and neat reports, user level control is good What do you dislike? If you want to use it with manager and execs on the same platform, the execs will be able to see all the emails of managers on team inbox, which is really bad we realised it after using this for 6 months, ever since then we are asking them to resolve the same bit it has been 4 months and they are still not able to solve it. Recommendations to others considering the product ...

Very rewarding to have Freshsales for our fast and safe sales

What do you like best? We are convinced that acquiring this product is of great help for this company, has drastically increased sales in an efficient and timely manner, is easy to use for our operators or software administrator, you have functions that are truly necessary for these processes, its characteristics are excellent What do you dislike? there are very few shortcomings or weaknesses that this software has, one of those weaknesses is that its reports are incomplete, they must ...

A positive impact with Freshsales to make our sales fast

What do you like best? It is very nice to let you know that Freshsales has been very helpful since it allows us to optimally make sales, negotiations and interactions between customers and our company, it has been very useful because through it we have updated with the organization of This company, its characteristics are good, very light and that makes it fast when you drive. What do you dislike? There are few things that we dislike about this software but there is something that ...

With Good Characteristics Freshsales is your best option for sales

What do you like best? It is very reliable to have Freshsales because it optimally performs our sales, it helps us to fill our processes with great precision and that makes us very happy because through this software we have advanced and we reflect a correct projection, our negotiations are precise where we facilitates a secure sale. What do you dislike? There are few things that we dislike this software, one of things that should improve is its interface to make it more pleasant for ...

High reliability of Freshsales for our sales processes

What do you like best? It is very important to have this software since it optimally improves our negotiations and customer / company interactions, it is easy to use, it gives us the way to make sales fast and effective, it is profitable to acquire this program because its interface is nice, it is very balanced in the way it does processes, it is light and reliable What do you dislike? We see many flaws in their characteristics, the interface should improve it, your reports should add ...

a good alternative to manage our customers

What do you like best? we like the way we have optimized our services, we have increased our sales, handle messages and notifications in a real and fast way, efficiently manage relationships with our customers, it is a lightweight and fast software which makes it efficient for we. It seems great to us since we link the email system and through this improves the relationship with customers What do you dislike? we dislike that this software lacks many functions and features that can ...

Easy to use to optimize your company

What do you like best? for this company has contributed a lot this software because it has allowed us to optimally guide our negotiations and interactions with customers, it also helps us keep track of potential customers, it has been very useful because it has balanced our organization of the management of sales What do you dislike? we dislike it because it lacks many functions or features that would be very helpful for processes, when you want to upload some file you do one-to-one ...