Freshsales Reviews in July 2026: User Ratings, Pros & Cons

Friendly system that is better than Salesforce!

What do you like best? The UI, WAY better than Salesforce and much easier to navigate for our sales team. Good visual reports but still a little confusing at times. What do you dislike? It does have a little bit of a learning curve when figuring out what all of the lead > Contact > Account > Deal stages mean but once the software is implemented and customized properly its ok. I think there is also just alot of room for them to improve (like integration with unbounce ...

Freshsales, an organization of our clients in a safe way.

What do you like best? It has been very helpful because it has greatly improved our sales, allows us to save my time and resources automatically assigning leads, it is a software of high confidence, it is practical when manipulating it, it is very easy to use and helps us make sales and profitable for our company. What do you dislike? Manipulating this software has been many mishaps in terms of the speed of its functions, I would like it to be a little faster. In addition, our ...

Freshsales will improve your business insight

What do you like best? The freshsales task execution framework is amazing, simple to oversee. We like that it permits to make phone calls without going to outer administrations. Freshsales permits adding colleagues to the rundown of errands, with the goal that the work is progressively liquid. A point that we like a ton about freshsales is that it permits adding partners to the assignment records, which makes the executives increasingly liquid. What do you dislike? It is very ...

Freshsales is quite well focused on sales management

What do you like best? What we liked the most until the moment of using freshsales is the ease with which we can manage our potential customers. It is excellent for managing client territories for banking, and for managing customer assistance follow-ups (when they are online, it should be noted. Offers excellent management of internal sales campaigns, and allows you to make call recordings. What do you dislike? It does not allow us to manage marketing or resources for banking clients, ...

Freshsales greatly increases our sales force

What do you like best? Freshsales is an excellent and very attractive crm due to the fact that it allows us to analyze the attention that is given to the client, and because it allows us to manage the internal sales system. It is very good to manage marketing campaigns, and to review the performance metrics of each client online. Your email marketing application is very good, just like your live chat tool. What do you dislike? Something that has bothered us from the beginning with ...

The Freshsales sales management system is impeccable.

What do you like best? We like this CRM because it incorporates the classic interaction options, such as telephone calls, or the management of web pages. We really like how easy it is to integrate emails, and that you do not need to go to external communication services to bring good communication with customers. We like how easy it is to use your internal sales management system, and that you have a response control system via email. What do you dislike? Freshsales offers a ...

Freshsales will improve your sales intelligence

What do you like best? The freshsales task execution system is excellent, very easy to manage. We like that it allows to make telephone calls without having to go to external services. Freshsales allows adding collaborators to the list of tasks, so that the work is more fluid. A point that we like a lot about freshsales is that it allows adding collaborators to the task lists, which makes management more fluid. What do you dislike? It is quite deficient in terms of importing accounts ...

Freshsales has greatly increased our sales force

What do you like best? It is very good to carry customer databases in a massive way, and to carry out marketing automation campaigns by email. Your sales training meeting management is excellent and easy to carry, so it lends a lot for this. Your system of goals and quotas is excellent. Something that we liked from the beginning of freshsales is how comfortable it is to manage contacts. What do you dislike? We are disgusted with how complicated it can be to use freshsales on mobile ...

Freshsales: sales optimization for your website

What do you like best? Freshsales helps a lot in the development of databases for product marketing. Your CRM system includes not only organization for databases, but also calls and instant messaging. In addition, it is excellent for tracking sales automation. What do you dislike? Its multi-user management is very superficial, so the collaborators can only collaborate with some very specific tasks, without significant contributions. It maintains a static structure, does not offer ...

Freshsales is an excellent CRM for sales teams

What do you like best? We love how easy it is to use freshsales. This "sensitive CRM" offers a good combination of traditional communication methods (email, chat and phone calls so that the communicative experience with the client is as wide as possible, without the need for external programs. What do you dislike? Its configuration of permissions for collaborators is very limiting, because it does not allow to give them much freedom. It is not good for importing databases from external ...