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9.3

Spot Score

Freshsales - CRM Software

Freshsales Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process with Freshsales.

4.67

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Freshsales Reviews & Ratings

4.67

Excellent

Based on 536 ratings & 533 reviews

Rating Distribution

Excellent

(447)

Very Good

(73)

Good

(6)

Poor

(2)

Terible

(5)

Spotsaas Editor’s POV

Freshsales has established itself as a robust, user-friendly CRM platform that is particularly well-suited for businesses of all sizes, offering a strong blend of features without breaking the bank. Praised across industries for its intuitive interface and seamless onboarding process, users consistently highlight how easy it is to manage customer data and track ...Read more

Freshsales pros and cons

  • Customer support responds quickly and provides dedicated onboarding assistance.

  • Centralizes customer data and interaction history in one CRM platform.

  • Interface works for users across varying technical skill levels.

  • Customizable features and automation options reduce manual workflow steps.

  • System lags and delays occur in report generation and real-time data updates.

  • Web form automation and graphical reporting have feature gaps.

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Showing 371-380 out of 533

A

Anonymous

05/30/19

5 out of 5

Try and see for yourself a great product

What do you like best? We like the association that gifts for the administration of assignments. These can be effectively coordinated into our email. Its coordinated CRM is phenomenal at enabling us to make telephone approaches its own, without the need to depend on other correspondence programming projects. Your channel framework has made our client the executives a lot more straightforward. We like your perspectives on business procedures to be adjustable. What do you dislike? The ...

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A

Anonymous

05/18/19

4.5 out of 5

Freshsales we love it for its sales tracking system

What do you like best? We like the organization that grants for the management of tasks. These can be easily integrated into our email. Its integrated CRM is excellent at allowing us to make phone calls on its own, without the need to resort to other communication softwares. Your channel system has made our customer management much simpler. We like your views of business processes to be customizable. What do you dislike? We do not like the customer account manager to be confused with ...

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A

Anonymous

05/08/19

5 out of 5

Freshsales is synonymous with achievement in deals

What do you like best? We are solidly with Freshsales, a product that has helped us to viably follow our business forms, it is great programming since it examines and continually screens our potential clients, rushes to play out its activities and capacities, we can send messages and that makes it progressively alluring for us, making phone discussions is an extraordinary thing, it demonstrates to us the benefits of distinguishing openings, it has great reports and investigates of our ...

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A

Anonymous

05/05/19

3 out of 5

is a useful and powerful tool with very efficient functions

What do you like best? I like that it has a wide capacity that allows you to make customizations in a very practical way, which gives you the possibility to keep track with different points with customers. what allows you to show the client the advances and management that occur during the management of project or joint work, besides that they can attach files and send it to the client so that he can observe how everything develops. What do you dislike? I think the main limitation of ...

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Anonymous

05/02/19

4.5 out of 5

A complete system for your sales area

What do you like best? The tools of Freshsales to track sales are quite complete. These tools give you a lot of important information to analyze the process of selling a product from the beginning to the end. Being able to review all the details in an integral way helps you to access more data and improve the sales process to see what is most wrong and what is best working. You can make contacts through mail, calls and also identify potential customers who may be interested in your ...

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A

Anonymous

04/26/19

4 out of 5

organizing our clients and analyzing potential customers is no longer a problem

What do you like best? As we were managing this software, Freshsales has excelled in effectively doing the tracking and tracking to make a timely sale. Through this software has driven our production, since in a short time makes its processes effective and timely, it is a high performance software, easy to feed and store data so that our sales are safe and efficient. What do you dislike? The disadvantages of this software may be that it lacks many functions, they must add more ...

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A

Anonymous

04/23/19

4 out of 5

very timely our sales, simple that makes its handling easy.

What do you like best? We identified a progress through this software, Freshsales has been an essential strengthening for this company, through it we monitor our sales, we also identify potential customers to run our corporate businesses, it is new and practical because we can send emails, make calls, phone conversations, very timely, their traces are effective, it is agile to perform any operation. What do you dislike? Disadvantages would be the interface, it is very simple, they ...

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A

Anonymous

04/23/19

4 out of 5

An ideal tracking and monitoring for the sales processes of our company.

What do you like best? We are firmly with Freshsales, a software that has helped us to effectively track our sales processes, it is good software because it analyzes and constantly monitors our potential customers, is quick to perform its operations and functions, we can send emails and that makes it more attractive for us, making telephone conversations is a great thing, it shows us the advantages of identifying opportunities, it has good reports and analyzes of our clients, it is a ...

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A

Anonymous

04/22/19

4.5 out of 5

Freshsales is synonymous with success in sales

What do you like best? We liked freshsales the system of tasks (tasks with which it is extremely easy to organize the work in phases, or cycles to complete. We really like that freshsales allows the user to integrate emails to the integrated CRM tool that it brings. In addition, a great plus is that it allows you to make phone calls (it has an extensive multi-channel communication system. What do you dislike? We do not like that it is so limiting when it comes to the accessibility ...

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A

Anonymous

04/22/19

4.5 out of 5

One step to make our sales with Freshsales

What do you like best? We highlight the good representation of Freshsales software, it has contributed in our sales processes, project opportunities, tracking of customer journeys, identification of potential customers, this software has organized every step in order to make our sales, it is gratifying product because it is easy to use, practical, simple to operate, its support is fast and instantly. What do you dislike? Their weaknesses may be the high rates to acquire this software, ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].