Freshsales Reviews in July 2026: User Ratings, Pros & Cons

Well it maximized my chances of getting sales and keeping a good track on my potential clients

What do you like best? The Fresh sales Bulk mail, i love bulk mail. What do you dislike? well i wish everything would go straight to the deal stage, converting leads takes for ever unlike just moving it on the deal stage. Recommendations to others considering the product: Well if it sales try freshsales, i can't email any other manual spread sheet method. What problems are you solving with the product? What benefits have you realized? Well i can keep track of ...

I looked at everything on the market an Freshsales is the best!

What do you like best? Freshsales is very simple to use and I love that it integrates with everything I need and if it does not it is easily linked with Zapier. The snippet code that you can put on the website that tracks movement and form fills is brilliant. All in all, it is the perfect solution. What do you dislike? There is nothing that I dislike. Some things I could not work out and when I reached out for support it was always there. Recommendations to others considering ...

Flexible, cost-effective CRM and Sales Pipeline Software

What do you like best? Freshsales is extremely flexible in terms of customization. I have looked across multiple offerings with all the other big and some small names out there. Freshsales has provided me with a solution that I can now role out to the rest of the team and a cost-effective price. Also, in my industry, compliance & regulation is exceptionally important. Freshsales allows me to build in any check I want, and to provide any report I might need from an auditing perspective. ...

best crm

What do you like best? it contains all the features required for a good CRM What do you dislike? no lags as of now, sometimes it takes time to reload Recommendations to others considering the product: try it once What problems are you solving with the product? What benefits have you realized? our sales issues has been resolved . we can track them with it

Extremely happy with FreshSales

What do you like best? There are so many things I like: Easy to use, has virtually all of the features I would want, easy to customize for my needs, intuitive to use, great customer support. Extremely happy all the way around. What do you dislike? There isn't anything at this point that i dislike and I've bee using for probably seven months. What problems are you solving with the product? What benefits have you realized? Able to keep in contact with my prospects, classify ...

User Friendly

What do you like best? I've used other CRMs before at other dealerships, ones that cost exorbitant amounts of money. What I like best is that FreshSales does all the same things that I'm used to doing on those expensive systems, but for free or a very well-priced subscription for the more in-depth features. It's very easy to use, and the fact that all customer information is in one spot is priceless. What do you dislike? The one thing that I would like to do is customize the fields ...

Freshsales a Great Tool to Manage Customers

What do you like best? Freshsales offers a lot of versatility in its packages which gives me the ability to run the system the way that works best for me. What do you dislike? The conversations feature is not automatically available which is mildly inconvenient. What problems are you solving with the product? What benefits have you realized? I am able to contact each of my leads and contacts in an effective way, which has saved me time and money.

Quick implementation | Easy to use | Great support desk

What do you like best? 1. Quick implementation 2. Great online support desk during implementation and day-to-day use 3. Easy interface, almost no training needed 4. Perfect collaboration between online website and smartphone app (!) 5. Automatic workhlows e.g. mailing sales reports What do you dislike? I wanted to make a report on the weighted sales forecast, spread over the next 12 months, in order to get a better insight about the probability of the revenue goals. ...

Great solution for managing sales

What do you like best? It is easy to use, allows us to track prospects and customers with ease. It provides a graphical view of business funnel, very useful to understand each stage of the sales process. Data analysis is relevant to understand which campaigns work and what problems may be decreasing performance. It is very effective to connect with leads, it gives us the tools to not lose opportunities. What do you dislike? Freshsales works exceptionally, accelerates ...

Freshsales is best CRM for this money (19 USD)

What do you like best? The program has a very well-developed interface. You have many functions, but they are not located on one screen. Therefore, I was able to quickly customize the application to my needs. The price is quite affordable, even for Ukraine. What do you dislike? Why did your sales office from Russia contact me? Have you decided that it is a good idea to send the Ukrainian client to a Russian office? Do you send clients from Palestine to the Israeli office? Or maybe ...