Freshsales Reviews in July 2026: User Ratings, Pros & Cons

The CRM software that cannot be missing in your marketing work

What do you like best? What undoubtedly Freashsales does best and what I like about this software is that it is a very user-friendly software, it does not require a technician to use the tools. A great help for someone who manages or manages a lot of customer information and details. It is well designed and provides tools for tracking. They greatly facilitate the work and increase the performance of the work team in a very short time What do you dislike? Freshsales is very good ...

Most Important tool for any Sales oriented Company

Good CRM and Sales Tool.

The best CRM software to have a complete view of the customers.

What do you like best? This tool is great for every marketing specialist to use, as it allows you to get full information about the company's potential customers, the software is very easy to use, which is a great thing to allow people to get the most out of it. With this service you can provide customers a completely personalized attention so they can get a very good experience, the platform has special features that allows you to measure the score of each customer, channel sales, ...

Freshsales is a tool every sales team should have.

What do you like best? Freshsales is a sales automation tool that is quite powerful to work in any organization, people who work with this system get a wonderful experience because of how powerful and functional it is to address business needs, through this service is very easy to interact with customers in a personalized way and with excellent professionalism, the software has a large number of users that due to its operation has acquired an excellent reputation that provides great ...

Excellent CRM platform to connect with clients and complete sales

What do you like best? Freshsales CRM is a very reliable and professional application, as a seller, it is very useful to have a CRM platform that makes my life easier with the clients; it organizes in an exact way in “Excel” documents all the data of my clients. It has a clean and very intuitive interface, very necessary for people who are not familiar with this type of applications. Freshsales has a wonderful support team; every problem that comes to me tries to solve it as quickly as ...

Scalable CRM for low price

What do you like best? The software has great potential as it helps reduce the workload of your company's sales agents and is one of the great advantages it has while raising the productivity of your business and closing a much larger deal. The sales agent has a very complete view of the entire flow of information that the application handles, and along with features such as drag and drop can perform tasks more dynamically and easily such as assigning scheduled tasks to specific ...

A CRM tailored to small businesses

What do you like best? If you are a small business, this is the best CRM you can find. It’s easy to set up and to get moving quickly. You can set up your dialing directly from within the CRM and track sales pipeline, phone calls, email contact, and more. What do you dislike? There are not as many features as other CRMs, but those features also do come with a price since Freshsales is not as expensive as other options. Recommendations to others considering the product: ...

Easy to use and manage CRM

What do you like best? This CRM is easy to set up. It seems to work right out of the box without a ton of work in setting up. This makes bringing on the team to it a bit easier. What do you dislike? Pricing is confusing with all the different charges. You get charged per user per month, then per user per month for other integrations, and per phone number, as well as minutes, etc. Very confusing and hard to tell true cost. What problems are you solving with the product? What ...

easy CRM to use and set up

What do you like best? interface is awesome. everything makes sense with one glance and coming in with no experience you can visualize how the crm works and the pipeline flow. very easy to make calls right from the CRM itself and you can enter notes while you are making the call. email integration with gmail is awesome, you can send and receive emails right from the CRM. What do you dislike? a bit difficult to set up and customize. customization options are there, but it takes a ...