Freshsales Reviews in July 2026: User Ratings, Pros & Cons

Easy to use and affordable CRM

What do you like best? The interface is clean, intuitive and easy to use. What do you dislike? I haven't found anything that stands out as a negative yet. What problems are you solving with the product? What benefits have you realized? I keep my contact and account info up to date. I keep my deals moving forward.

Source of success and satisfaction in their work and economic areas.

What do you like best? Freshsales has programmed incredible functions and aspects with varied determinations, which access a complete use and at the same time take advantage of the users for their most outstanding needs, one of its most marked relevance, is its data management of the operations carried out, including that it provides information to strengthen the area in which it is currently working, as long as it has to do with the tools that the software covers in its entirety, to ...

Freshsales as a partner for fast and effective processed sales.

What do you like best? I like Freshsales as it is an organized way to maintain agreements and ease of use on a large scale, within this platform, including that it has good customer relationship management, which is one of the essential functionalities, taken in It is counted by many of the users who use this software, as they are centralized in this function since it is very useful to satisfy their controversial needs, mentioning that one of the best parts about the software, which I ...

A reliable and effective CRM tool.

What do you like best? It is an incredible software that offers flexible tools to use, since it is easy in this aspect, including that it offers information in one place so as not to lose absolutely anything in time, since it is very necessary to exert a greater flow in the productivity that any user needs widely, mentioning that we can customize the appearance of the different parts of the screen in a very simple way, especially to adapt it to our environment, when we address personal ...

Powerful and comprehensive tool.

What do you like best? Freshsales is an incredible software that has a complete set of tools and gives me options on how to interact with prospects and clients, mentioning that it syncs on both sides with the email without any kind of problem when doing the ethnicion process in the link, formulating compatibility follow-ups, which is a very unique and impressive function that this system provides, underlining that at the same time in this development, it saves many amounts of time, to ...

FreshSales is Amazing and Very User Friendly

Great utility to manage and enhance the entire sales process.

What do you like best? Easy and simple to handle since it allows you to manage the entire sales process in a very effective and practical way, thanks to everything it offers you can manage in a very effective way the information of customers and potential customers. What do you dislike? Only some details at the time of writing some emails or at the time of extracting the data from the platform this can be hung and handle all this process. What problems are you solving with the ...

Tool with different functionalities that work very well.

What do you like best? The help to automate the processes of incorporation of new potential clients, is an incredible function of this system, which helps to promote the sales flow of any organization, this software contains several integrations with other applications, so you can interact With other things from reminder calendars and calls, how it is normally carried out, in other highlights we can emphasize that it is quite easy to configure sequences, by which the platform ...

Very bad customer support

What do you like best? Easy workflow and user interface. Easy to get started What do you dislike? The response time from customer support is very slow. Once they promised to give me feedback next Monday but I did not hear back from them. Recommendations to others considering the product: DO NOT USE, HORRIBLE CUSTOMER SERVICES What problems are you solving with the product? What benefits have you realized? Freshsales help me manage all leads/customers. This is ...

Good experience using freshsales, easy to sort my required leads

What do you like best? Very User Friendly Interface, finding leads seems very easy, fast UI also, good experience overall What do you dislike? I cannot filter my leads based on the followup tasks on a particular day. still this issue not fixed Recommendations to others considering the product: Very good CRM What problems are you solving with the product? What benefits have you realized? Creating Leads, Followups, Converting the prospects, creating deals, maintaining ...