9.6
Spot Score
Freshbooks Reviews in July 2026: User Ratings, Pros & Cons
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Freshbooks Reviews & Ratings
Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 81-90 out of 1352
LH
Linda Hughes
08/17/23
Definitely worth speaking with Josh at Freshbooks
I spoke with a lovely gentleman called Josh, who was extremely helpful, patient (needs to be with me!) very knowledgeable and helped me to see how I could use Freshbooks with my business accounts. A credit to Freshbooks.
WK
Wendy K Laidlaw
08/16/23
I tried the rest but they are the best
I have been happily using Freshbooks for over 6 years. I tried the rest but they are the best. Staff are always so helpful and friendly if there are questions and queries. Highly recommend.
WK
Wendy K Laidlaw
08/16/23
I tried the rest but they are the best
I have been happily using Freshbooks for over 6 years. I tried the rest but they are the best. Staff are always so helpful and friendly if there are questions and queries. Highly recommend.
T
Tom
06/20/23
We are relatively new to Freshbooks.
We are relatively new to Freshbooks. I was impressed with the speed with which my enquiry was responded to initially. The follow up and resolution to our query was dealt with by the following day, efficiently and courteously. Thank you for good service.
CL
Caroline Lovell
06/20/23
Good introduction from Freshbooks
I joined Freshbooks as a Barclay customer as the service is free.I made an appointment with one of their representatives and he went through all the sections on the dashford and what the functions are for. I was very satisfied with what I saw as I have not used any service that is similar to it. I have not used all the tools that they have at this stage because I haven't reached the level that requires them.
GV
Gillian van der Walt
06/14/23
Fantastic service and support
I've been extremely happy with FreshBooks from day one. The staff have been super helpful, and my Account Manager, Rajan Bungar has always provided me with excellent service. There is no other accounting software I would rather use. Thanks FreshBooks :)
WW
Wendy W
06/02/23
"FreshBooks review"
What do you like best about FreshBooks? Freshbooks is easy to use, and have built in dasboard, accounting feature, and allows us to generate more than thousands of invocices each month. We can mail out invoices or have e-invoice email to our customers What do you dislike about FreshBooks? I like Freshbooks, which allows our customers to be to login to the invoice, print them, look at history, pay by various method, including check, PAYPAL, Stripe, Wepay or via Bank transfer. What problems ...
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CM
Christian M
05/31/23
"Great software for K.I.S.S. method people"
What do you like best about FreshBooks? Freshbooks helps keep things simple. With it's easy to use platform I'm able to quickly send quotes, invoices, and track my expenses in one easy format. What do you dislike about FreshBooks? With the simplicity and ease of use it definitely is limited in its ability to fully paint a picture. If you are more financially inclined or have a larger business, this doesn't give you a deep deep dive into how the company is preforming What problems is ...
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NB
Natasha Briscoe
05/16/23
Extremely Happy
Extremely happy! The staff helped me navigate the software and made sure I knew what I as doing. This is a great product and package. Every small business owner should use Mazuma/FreshBooks. I’m learning so much and have expanded my business knowledge and productivity. I also feel more confident about my accounting. Thank you
AM
Anne M
05/08/23
"Easy to use"
What do you like best about FreshBooks? I love how simple Freshbooks is to keep track of your company's bookkeeping and invoicing. What do you dislike about FreshBooks? I wish it let you customize the invoices more. What problems is FreshBooks solving and how is that benefiting you? Tracking time spent on projects and helping to invoice clients accurately
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].