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9.6

Spot Score

Freshbooks

Freshbooks Reviews in July 2025: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4

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Freshbooks Reviews & Ratings

4

Very Good

Based on 4589 ratings & 1299 reviews

Rating Distribution

Excellent

(1014)

Very Good

(186)

Good

(46)

Poor

(18)

Terible

(35)

Expert's Review

FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic accounting tasks. Its intuitive design, minimal learning curve, and robust features, such as time tracking, expense categorization, and project management, make it a standout ...Read more

Freshbooks pros and cons

  • Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 81-90 out of 1299

N

Nathan

12/12/21

5 out of 5

I have been using FreshBooks for my…side hustle

I have been using FreshBooks for my side hustle for several months now to create and send my invoices and to keep track of my expenses. Their platform is very easy to use. If you're a small business owner and you're looking for a simple solution for creating & sending invoices and tracking expenses I highly recommend FreshBooks.

MH

Meghan Hanawalt

12/12/21

5 out of 5

I want to do an advertisement for Freshbooks - I love it so much!

I love, love, LOVE Freshbooks. I have several small companies and Freshbooks is super-easy to use AND feature-rich. Not only did it replace a previous solution, it has saved me much time, improved the professionalism of my estimates and invoices and allowed me to capture more details so I have a much more complete picture of the health of my businesses. It's actually kind of fun to use :).

D

Darrell

12/11/21

5 out of 5

So far Fresh books has been great

So far Fresh books has been great. I can easily keep track of invoices, estimates, spending, total revenue , taxes , etc. I would highly recommend Fresh Books to any new or existing business owner.

D

Darrell

12/11/21

5 out of 5

So far Fresh books has been great

So far Fresh books has been great. I can easily keep track of invoices, estimates, spending, total revenue , taxes , etc. I would highly recommend Fresh Books to any new or existing business owner.

CW

carl washington

12/10/21

5 out of 5

My FreshBooks experience

My FreshBooks experience has been delightful it makes managing my books so much easier with no stress at all in fact I recommend it to other businesses owners every chance I get.

M

Melba

12/10/21

5 out of 5

Easy to use accounting system

PROS: The best thing about FreshBooks software is the vendor constantly keeps introducing new features. The software shows little screens with info about the new features and this helps me to discover new things that can be useful for me. The main part is FreshBooks is a top quality accounting software that helps me manage my company’s finances easily.

CW

carl washington

12/10/21

5 out of 5

My FreshBooks experience

My FreshBooks experience has been delightful it makes managing my books so much easier with no stress at all in fact I recommend it to other businesses owners every chance I get.

M

Melba

12/10/21

5 out of 5

Easy to use accounting system

PROS: The best thing about FreshBooks software is the vendor constantly keeps introducing new features. The software shows little screens with info about the new features and this helps me to discover new things that can be useful for me. The main part is FreshBooks is a top quality accounting software that helps me manage my company’s finances easily.

M

Margarita

12/08/21

5 out of 5

Quick and responsive customer service

I emailed Freshbooks customer service. Within the hour, Ben called me to talk about my questions and concerns. He was able to provide information and details to answer my inquiry. I am very happy with the service at Freshbooks. As a business-owner, I appreciate the quick attention.

A

Andy

12/08/21

5 out of 5

All The Features I Need As An Independent Business

I am a small independent business and I have used FreshBooks or a few years and I'm very happy with the features and its operation.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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