9.6
Spot Score
Invoicing made easy. Anytime, anywhere.
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Starts from $8/month when monthly
FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic accounting tasks. Its intuitive design, minimal learning curve, and robust features, such as time tracking, expense categorization, and project management, make it a standout ...Read more
Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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CM
Courtney McManus-Weyant
02/03/22
Incredible Customer Service
Every time I have called with a question, customer service has been beyond polite & helpful. They are thorough and will not get off the phone until my questions/needs are met. They are consistent & offer service that is 5 stars every time!
LJ
Laura June REISZource
02/02/22
FreshBooks Revolutionized My World!
Because of the convoluted way we had to do things with outdated software, as the Billing Clerk for a small company, the task of creating ONE invoice took me sometimes half a day. Multiply that by several clients, and the fact that I had to do the math, (something I'm not great at,) there was lots of time wasted and mistakes were made. I searched for a suitable app that 1) was user friendly, 2) allowed editing and updates after the invoice was generated, 3) was reasonably priced. FreshBooks ...
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NA
Nicole A
01/07/22
"Freshbooks is the best for small service industry professionals"
What do you like best about FreshBooks? I love the app - I can record expenses in real time and don't have to rely on my memory or going back through email receipts. I like being able to keep track of my time via the web or app so I can record my hours on the go. What do you dislike about FreshBooks? It can be difficult to invoice clients based upon time entries. Sometimes the time tracker can be a little bit buggy. Rarely, I've been charged too much for the amount of clients I had in my ...
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AU
Anonymous User
01/06/22
"Easy To Use Invoicing App"
What do you like best about FreshBooks? Very easy to use and tailor to individual needs What do you dislike about FreshBooks? I wish it were a bit less expensive annually for the number of clients I need to add What problems is FreshBooks solving and how is that benefiting you? Templates and prices are easily created and changed so new invoices can be created and sent in moments. At the end of the year I can print out an easy report.
AU
Anonymous User
01/04/22
"Perfect Software for New Businesses Invoicing Clients"
What do you like best about FreshBooks? Software is very intuitive. Signed up and started using pretty quickly. Flexibility based on usage. Ability for our team of contractors to get started working Has decent reporting Great customer service What do you dislike about FreshBooks? Migrated to Quickbooks so we can work better with our accounting team. Better reporting tools for the business. What problems is FreshBooks solving and how is that benefiting you? We had no online invoicing or ...
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M
Miranda
12/27/21
FreshBooks is the best!
FreshBooks plays an integral part in my single-member LLC's accounting and invoicing procedures. The software has been immensely helpful, and I would highly recommend it to other small business owners.
AU
Anonymous User
12/16/21
"Freshbooks does one thing, and it does it incredibly well."
What do you like best about FreshBooks? Freshbooks is simple, easy to use, and does a great job sending invoices. What do you dislike about FreshBooks? It is a little expensive, and the mobile app could use some work. What problems is FreshBooks solving and how is that benefiting you? Invoicing external clients that are not integrated into our system.
RB
Rocio Bernal
12/15/21
Have been using Fresh Books for my…
Have been using Fresh Books for my small business and it has been a great tool to send my clients estimates and invoices. Every time I call customer support for help they are always friendly and eager to help.
LW
Laura Wigton
12/13/21
Freshbooks is exceptional!
I've used Freshbooks for years for more than one business and it's never let me down. My last software (yes, the one you use) was so very archaic and daunting. Freshbooks is so user friendly and intuitive. I love how easy it is to get customer service too. I honestly wish all software and business could live to this standard!
N
Nathan
12/12/21
I have been using FreshBooks for my…side hustle
I have been using FreshBooks for my side hustle for several months now to create and send my invoices and to keep track of my expenses. Their platform is very easy to use. If you're a small business owner and you're looking for a simple solution for creating & sending invoices and tracking expenses I highly recommend FreshBooks.
