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9.6

Spot Score

Freshbooks

Freshbooks Reviews in May 2025: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4

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Starts from $8/month when monthly

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Freshbooks Reviews & Ratings

4

Very Good

Based on 4589 ratings & 1299 reviews

Rating Distribution

Excellent

(1014)

Very Good

(186)

Good

(46)

Poor

(18)

Terible

(35)

Expert's Review

FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic accounting tasks. Its intuitive design, minimal learning curve, and robust features, such as time tracking, expense categorization, and project management, make it a standout ...Read more

Freshbooks pros and cons

  • Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 91-100 out of 1299

CC

Chris Cooper

12/08/21

5 out of 5

Unless your accountant says otherwise, use Freshbooks.

Love Freshbooks for my one-person business. It’s way less fussy than QB, much easier to use, and has a nice clean interface. Plus, for a business my size, the price can’t be beat. I used QB for a long time because it made my accountant’s life a little easier. If your accountant doesn’t care - or you do your own books - FreshBooks is the best choice.

M

Margarita

12/08/21

5 out of 5

Quick and responsive customer service

I emailed Freshbooks customer service. Within the hour, Ben called me to talk about my questions and concerns. He was able to provide information and details to answer my inquiry. I am very happy with the service at Freshbooks. As a business-owner, I appreciate the quick attention.

A

Andy

12/08/21

5 out of 5

All The Features I Need As An Independent Business

I am a small independent business and I have used FreshBooks or a few years and I'm very happy with the features and its operation.

AK

Angelina K

12/08/21

5 out of 5

FreshBooks is Phenomenal!

FreshBooks has help my business organize expenses, generate invoices and links very well with our business bank account. Generating Financial Reports helps us see the trial balance, profit & loss and balance sheets with ease. From the initial on-boarding up to now, FreshBooks helped us solve a need easily and effectively. The pricing per month is affordable and is tax deductible.

KB

Kari Boatner

12/08/21

5 out of 5

Freshbooks is super user friendly and…

Freshbooks is super user friendly and easy to navigate. I love it so far! I really like the home page with a comprehensive snapshot of how my business is trending month to month.

KB

Kari Boatner

12/08/21

5 out of 5

Freshbooks is super user friendly and…

Freshbooks is super user friendly and easy to navigate. I love it so far! I really like the home page with a comprehensive snapshot of how my business is trending month to month.

CC

Chris Cooper

12/08/21

5 out of 5

Unless your accountant says otherwise, use Freshbooks.

Love Freshbooks for my one-person business. It’s way less fussy than QB, much easier to use, and has a nice clean interface. Plus, for a business my size, the price can’t be beat. I used QB for a long time because it made my accountant’s life a little easier. If your accountant doesn’t care - or you do your own books - FreshBooks is the best choice.

AK

Angelina K

12/08/21

5 out of 5

FreshBooks is Phenomenal!

FreshBooks has help my business organize expenses, generate invoices and links very well with our business bank account. Generating Financial Reports helps us see the trial balance, profit & loss and balance sheets with ease. From the initial on-boarding up to now, FreshBooks helped us solve a need easily and effectively. The pricing per month is affordable and is tax deductible.

WG

Water Gardens

12/07/21

5 out of 5

I truly enjoy Freshbooks

I truly enjoy Freshbooks, it's a very simple system to use and anytime I have to call in for help everyone I have ever spoke with is so helpful and nice, that's worth everything to me customer service.

WG

Water Gardens

12/07/21

5 out of 5

I truly enjoy Freshbooks

I truly enjoy Freshbooks, it's a very simple system to use and anytime I have to call in for help everyone I have ever spoke with is so helpful and nice, that's worth everything to me customer service.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].