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9.6

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Freshbooks

Freshbooks Reviews in May 2025: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4

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Starts from $8/month when monthly

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Freshbooks Reviews & Ratings

4

Very Good

Based on 4589 ratings & 1299 reviews

Rating Distribution

Excellent

(1014)

Very Good

(186)

Good

(46)

Poor

(18)

Terible

(35)

Expert's Review

FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic accounting tasks. Its intuitive design, minimal learning curve, and robust features, such as time tracking, expense categorization, and project management, make it a standout ...Read more

Freshbooks pros and cons

  • Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 51-60 out of 1299

KK

Kathy K

03/09/22

5 out of 5

"Now, Accounting is like going to the spa!"

What do you like best about FreshBooks? For 5 years, I used Quickbooks for my accounting and invoicing. I avoided logging in to QB because it was difficult to navigate and just plain ugly. A friend told me about Freshbooks and I hesitantly made the switch. Doing my accounting through Quickbooks was like going to the dentist. Painful! Doing accounting with Freshbooks is like going to the Spa! I do not regret this decision! I love how easy it is to create invoices, the automatic expense ...

Read more

KK

Kathy K

03/09/22

5 out of 5

"Now, Accounting is like going to the spa!"

What do you like best about FreshBooks? For 5 years, I used Quickbooks for my accounting and invoicing. I avoided logging in to QB because it was difficult to navigate and just plain ugly. A friend told me about Freshbooks and I hesitantly made the switch. Doing my accounting through Quickbooks was like going to the dentist. Painful! Doing accounting with Freshbooks is like going to the Spa! I do not regret this decision! I love how easy it is to create invoices, the automatic expense ...

Read more

DM

Dale M

03/06/22

5 out of 5

"Freshbooks review"

What do you like best about FreshBooks? Simplicity, Its very easy to understand, unlike quick books. What do you dislike about FreshBooks? Not being able to write cash recipes for clients. Recommendations to others considering FreshBooks: It a good program, it’s fast and easy. Your accountant will love you for choosing this program. What problems is FreshBooks solving and how is that benefiting you? It makes accounting fast and easy. My accountant can access my account easily. I can use it ...

Read more

DM

Dale M

03/06/22

5 out of 5

"Freshbooks review"

What do you like best about FreshBooks? Simplicity, Its very easy to understand, unlike quick books. What do you dislike about FreshBooks? Not being able to write cash recipes for clients. Recommendations to others considering FreshBooks: It a good program, it’s fast and easy. Your accountant will love you for choosing this program. What problems is FreshBooks solving and how is that benefiting you? It makes accounting fast and easy. My accountant can access my account easily. I can use it ...

Read more

AU

Anonymous User

03/05/22

5 out of 5

"Best financial app ever!"

What do you like best about FreshBooks? The UI is flawless and simple to use. Also, the support is super quick and they are very friendly. What do you dislike about FreshBooks? Nothing, I love the app exactly the way it is. What problems is FreshBooks solving and how is that benefiting you? Keeps track of money spent to money earned for my small business. Invoicing is beautiful.

AU

Anonymous User

03/05/22

5 out of 5

"Best financial app ever!"

What do you like best about FreshBooks? The UI is flawless and simple to use. Also, the support is super quick and they are very friendly. What do you dislike about FreshBooks? Nothing, I love the app exactly the way it is. What problems is FreshBooks solving and how is that benefiting you? Keeps track of money spent to money earned for my small business. Invoicing is beautiful.

AU

Anonymous User

03/04/22

5 out of 5

"Wonderful consistent product for freelancers"

What do you like best about FreshBooks? Freshbooks is continuously innovating their product! They release a lot of new features that are actually useful to me as a freelancer. I use Freshbooks daily for time-tracking, invoicing and reporting. What do you dislike about FreshBooks? If you have a feature request, they listen but you don't often see action. Nothing I've requested so far (no matter how small) has actually happened. Recommendations to others considering FreshBooks: Give it a ...

Read more

AU

Anonymous User

03/04/22

5 out of 5

"Wonderful consistent product for freelancers"

What do you like best about FreshBooks? Freshbooks is continuously innovating their product! They release a lot of new features that are actually useful to me as a freelancer. I use Freshbooks daily for time-tracking, invoicing and reporting. What do you dislike about FreshBooks? If you have a feature request, they listen but you don't often see action. Nothing I've requested so far (no matter how small) has actually happened. Recommendations to others considering FreshBooks: Give it a ...

Read more

AU

Anonymous User

03/03/22

5 out of 5

"Freshbooks is the BESTbooks!"

What do you like best about FreshBooks? I love the ease of use, automation, and customer support are superb. I've never had an issue and things just KEEP continuing to get better. What do you dislike about FreshBooks? I have no dislikes. Freshbooks has always taken a serious approach to my previous concerns about certain recurring billing and made the situation better. Recommendations to others considering FreshBooks: I am constantly advocating for Freshbooks because it has been perfect and ...

Read more

AU

Anonymous User

03/03/22

5 out of 5

"Efficient and Intuitive"

What do you like best about FreshBooks? Freshbooks is the perfect online tool for small businesses for estmates, invoicing, payables, and tax prep. Affordable and easy. What do you dislike about FreshBooks? The invoice header is not beautiful at the top. What problems is FreshBooks solving and how is that benefiting you? I'm terrible with invoicing. Quickbooks makes it easy and fun.