spotsaas-logo
Get Listed

9.6

Spot Score

Freshbooks

Freshbooks Reviews in May 2025: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4

Add to compare

Starts from $8/month when monthly

Request a Quote

Freshbooks Reviews & Ratings

4

Very Good

Based on 4589 ratings & 1299 reviews

Rating Distribution

Excellent

(1014)

Very Good

(186)

Good

(46)

Poor

(18)

Terible

(35)

Expert's Review

FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic accounting tasks. Its intuitive design, minimal learning curve, and robust features, such as time tracking, expense categorization, and project management, make it a standout ...Read more

Freshbooks pros and cons

  • Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 41-50 out of 1299

KM

Kristen Meraw

12/04/22

5 out of 5

Great experience so far

Great experience so far! We evaluated a number of options before choosing FreshBooks. Ultimately we decided to go with FreshBooks, because of how easy it was to get started. I’m not an experienced bookkeeper, so ease of use was a big factor for us. So far I’m really impressed. Invoicing and time tracking are very important to us (we’re a 3 person Graphic Design shop) and FreshBooks gives us everything we need.

JT

Jeff Thomas

12/01/22

5 out of 5

The perfect solution for my Small Business

FreshBooks is the perfect solution for my Sidehustle/Freelance business. I own and operate a small advertising agency. We usually work with 1-3 clients at a time. I use FreshBooks, primarily as an invoicing and expense tracking solution and find it to be intuitive and easy to use. I’d highly recommend FreshBooks — especially for small business owners who are not accounting experts but want a simple, streamlined solution to manage their books.

KM

Khurram M

11/20/22

5 out of 5

"FreshBooks review"

What do you like best about FreshBooks? Very flexible, simple navigation, easy to understand workflow, best for sending estimates and invoices. Excellent customer support as well. What do you dislike about FreshBooks? No built-in payroll module. In the US it integrates with external apps like Gusto and in Canada with the Payment Evolution. What problems is FreshBooks solving and how is that benefiting you? With its features like project creation, team collaboration, and time tracking it has ...

Read more

SD

Sonal D

09/11/22

5 out of 5

"FreshBooks is the Jack-of-all-trades as it brings accounting, invoicing and billing under one roof."

What do you like best about FreshBooks? Ability to create and manage customized invoices is what I like best about FreshBooks. FreshBooks integrates seamlessly with PayPal hence enhancing ease of accepting online payments. Expense tracking and managing is well done using this tool. Profit and loss reports can be generated quickly hence possible to know the status of our organization. What do you dislike about FreshBooks? FreshBooks makes accounting and bookkeeping activities to look more ...

Read more

LH

Lauren H

08/31/22

5 out of 5

"Excellent Small Business Accounting and Invoicing Software"

What do you like best about FreshBooks? I love the ease of use and the way all my clients are saved in Freshbooks. I've used it for over 10 years and have all my client data stored there. I frequently look back at my old billing history to see how I've changed my packages and pricing over the years. Saved items are also a huge help -- it's like a menu of services that are saved and can be reused on invoices over and over again, making sending a new proposal/invoice to a new client a ...

Read more

VV

Vivek V

08/14/22

5 out of 5

"Smart solutions for business"

What do you like best about FreshBooks? Its working and smoothness is wow you can control and decide workflow for your customer journey that is the key which I liked the most What do you dislike about FreshBooks? There is nothing to dislike very good and advanced application for business management What problems is FreshBooks solving and how is that benefiting you? From inquiry to customer onboarding follow up , remainders automatic alerts everything which will automatically working after ...

Read more

RT

Rob T

08/07/22

5 out of 5

Business Invoicing made easy

Starting a business was not an easy task. With Freshbooks Invoicing my clients was as simple as a few clicks. Keep track of time from the mobile app. Customer service was always helpful and friendly! 1 year strong and still enjoy the service.

AU

Anonymous User

07/25/22

5 out of 5

"Freshbooks: Your Accounting mate"

What do you like best about FreshBooks? Where should I start? Well, Freshbooks is a breeze when it comes to creating invoices and managing expenses. It's fast, easy to master and gets the job done without much effort. And whenever required the support team is there. What do you dislike about FreshBooks? To be very frank, I cannot think of anything that I dislike about this tool. I made a switch from another tool in the similar domain and Freshbooks is way better in almost every way. What ...

Read more

PM

Petar M

07/17/22

5 out of 5

"Astonishing ease of use"

What do you like best about FreshBooks? Ease of use, easily customizable, online payments What do you dislike about FreshBooks? Bugs and server issues, it happens at least once a month that there is some issue What problems is FreshBooks solving and how is that benefiting you? Easy cloud accounting

AG

ACMA Gaurav B

03/24/22

5 out of 5

"Review on freshbook"

What do you like best about FreshBooks? Remote and customised software. globally know and knowledged software. easy to use and fast learning. What do you dislike about FreshBooks? little old version as compared to current market standard though not much. Recommendations to others considering FreshBooks: please use this software for day to day transactions as it is much compatible to your business. What problems is FreshBooks solving and how is that benefiting you? day to day accounting.