9.6
Spot Score
Freshbooks Reviews in July 2026: User Ratings, Pros & Cons
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Freshbooks Reviews & Ratings
Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 41-50 out of 1352
FA
Farhan A.
08/22/25
What do you like best about FreshBooks?It keeps invoicing really simple, I love how easy it makes to create and send invoices in really less time, also the clients find it really easy to understand and pay. Time tracking feature is amazing, as it can log hours directly into projects and link them to invoice at ease. It is very easy to use and people with any background can use it without having any accounting background.Review collected by and hosted on G2.com.What do you dislike about ...
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VU
Verified User in Transportation/Trucking/Railroad
08/13/25
What do you like best about FreshBooks?price point, at the beginning you get alot of help on the startup but not 24 hours a dayReview collected by and hosted on G2.com.What do you dislike about FreshBooks?crashes ALOT, date on invoices is wrong every day, not very user friendly when you have alot of different delivery addresses for the same customerReview collected by and hosted on G2.com.
VU
Verified User in Consumer Services
08/04/25
What do you like best about FreshBooks?Easy to use and customize. I love the mileage tracker.Review collected by and hosted on G2.com.What do you dislike about FreshBooks?Filling out surveys that only serve to help you as a company and waste my time overall.Review collected by and hosted on G2.com.
OG
Oliver G.
08/04/25
What do you like best about FreshBooks?Since I started using FreshBooks to help me keep my accounting more organized, but above all, to improve my performance in billing and expenses, I've felt more streamlined with my processes. It helps me make the most of my time by having this platform that enters the data and does most of the work automatically, without having to go through multiple steps in a process. It's made accounting less boring, with more precise organization of all the numbers, ...
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AK
Annie K.
07/29/25
What do you like best about FreshBooks?Freshbooks is accounting software that also tracks billable time!Review collected by and hosted on G2.com.What do you dislike about FreshBooks?Not really anything - Freshbooks is incredible for what I use.Review collected by and hosted on G2.com.
RP
Robin P.
06/24/25
What do you like best about FreshBooks?Fresh books allows me to keep track of multiple clients with multiple projects each in a clean and organized manner. It's easy to create and send invoices for each project. The timekeeping function is so helpful because it keeps track of my time spent on each project and then enters the billable time directly on an invoice. I don't have to do any calculating.Review collected by and hosted on G2.com.What do you dislike about FreshBooks?FreshBooks ...
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SK
Saeesh K.
06/23/25
What do you like best about FreshBooks?I recently started using FreshBooks, and so far it's been a smooth and convenient experience. It’s especially helpful for tracking invoices and managing credit card payments. The interface is clean, and it's very beginner-friendly—even if you don’t have a strong accounting background.Review collected by and hosted on G2.com.What do you dislike about FreshBooks?One area where I feel FreshBooks could improve is by offering more flexibility with payment ...
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SG
Siddhi G.
06/20/25
What do you like best about FreshBooks?Very easy to understand and use—even if you don’t have an accounting background.Invoicing is quick, professional-looking, and can be customized.Helps track time and expenses efficiently, which is helpful when working on multiple small projects.Good mobile app for on-the-go usage.Review collected by and hosted on G2.com.What do you dislike about FreshBooks?Limited number of clients on the basic plan.Some advanced accounting features are missing, so it’s ...
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MM
Mansi M.
06/20/25
What do you like best about FreshBooks?Freshbooks stands out for its intuitive interface, easy invoicing and time tracking featuresReview collected by and hosted on G2.com.What do you dislike about FreshBooks?It lacks some advanced features needed by growing or larger businessesReview collected by and hosted on G2.com.
JJ
John J.
06/20/25
What do you like best about FreshBooks?I like the most is user friendly UI, smart invoicing and payment reminder, time tracking built-in, mobile aap is great to useReview collected by and hosted on G2.com.What do you dislike about FreshBooks?It's seems limited customisation for reports, pricing may not be ideal for very beginning stage of freelancerReview collected by and hosted on G2.com.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].