9.6
Spot Score
Freshbooks Reviews in July 2026: User Ratings, Pros & Cons
Invoicing made easy. Anytime, anywhere.
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Starts from $8 / month when monthly
Freshbooks Reviews & Ratings
Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 31-40 out of 1352
K
Korin
12/07/25
Grateful for Jordyn's help
I was beginning the process of sending out monthly invoices and noticed my company's logo was not on the invoices. I called FreshBooks and Jordyn helped me. She listened to my challenge and worked diligently to solve it. She was very profession, kind and efficient. It was a very positive experience. I am so grateful for her help.
A
Aimee
12/03/25
Superlative and friendly customer…
Superlative and friendly customer service that is detailed and resolves any issues completely. Your phone support is stellar and always appreciated.
J
Janice
11/17/25
Great!
I Find Freshbooks easy to move around in and use.
RR
Ronald R.
11/17/25
What do you like best about FreshBooks?I find FreshBooks incredibly valuable for its simplicity, especially when it comes to creating and sending invoices. The process is straightforward and hassle-free, which streamlines a crucial aspect of my small business operations. Additionally, I appreciate how easy the initial setup of FreshBooks was, making the transition to using it as smooth as possible. For small businesses with consistent activity, I believe FreshBooks is a perfect ...
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GG
Genevieve Gidget Delaney
11/09/25
Professional & Knowledgeable
I was treated professionally and the person i spoke with was very informative and made the process seamless.
M
Michael
11/05/25
Support was easy and instant without…
Support was easy and instant without paying a premium for it...
D
Derrick
10/01/25
Agent was knowledgeable and patient
Agent was knowledgeable and patient. Answered many questions after explaining how to migrate my company.
MR
Mendel R.
09/16/25
What do you like best about FreshBooks?FreshBooks is extremely easy to use, even for someone without an accounting background. The interface is clean, intuitive, and saves me time when creating invoices, tracking expenses, or managing projects. Despite being user-friendly, it still offers a strong set of features like time tracking, recurring invoices, and payment reminders. It strikes the perfect balance between simplicity and functionality, which makes it a great tool for small ...
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LA
Leandro A.
09/03/25
What do you like best about FreshBooks?We were on a super time-sensitive project, and I could log hours right from my phone as I finished tasks—those hours went straight onto the invoice. What impressed me most was the built-in time tracking. For once, tracking my time actually felt productive instead of like wasted effort. Another lifesaver is the visual invoice calendar. It shows me when payments are due, which customers have already paid, and who I need to follow up with. That kind of ...
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VU
Verified User in Legal Services
08/25/25
What do you like best about FreshBooks?User interface. It is available anywhere I can access the Internet.Review collected by and hosted on G2.com.What do you dislike about FreshBooks?Not all of the functionality/modules are apparent. Sometimes I have to go "digging around" for it or as a last resort, I used the Help feature.Review collected by and hosted on G2.com.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].