Freightos Reviews in September 2026: User Ratings, Pros & Cons
Streamlining global trade, one click at a time.
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Freightos Reviews & Ratings
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Spotsaas Editor’s POV
Freightos has garnered an impressive array of positive feedback over the past year, with users consistently praising its transparency, ease of use, and reasonable pricing. Customers highlight the platform's smooth processes, regular updates, and quick delivery times, which significantly enhance their shipping experiences. The availability of real-time ...Read more
Freightos pros and cons
Transparent and easy to use platform for shipping logistics.
Outstanding communication and honest pricing, ensuring customer satisfaction.
Excellent customer service with fast delivery and regular updates.
Intuitive interface and simple process make it easy for both new and experienced users.
Inconsistent delivery times, with some shipments arriving later than promised.
Technical issues on the website, such as redirecting errors and login difficulties, affecting user experience.
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Showing 1-10 out of 759
D
dantescorproducts.com
12/26/25
Freightos looked after me when the…
Freightos looked after me when the freight forwarder did not follow acceptable billing practices. Great communication. Thank you
MM
Matthew Marshall
12/04/25
I had a really great experience…
I had a really great experience overall. While there were minor fluctuations in some costs, the difference was not significant. It would be helpful to have more visualization of import rates and shipment details upfront. Otherwise, a very positive and effective service.
P
psodarrellgmail.com
12/03/25
The Best There Is Out There
The amazing service. Fast and efficient. Excellent customer service to help you through the process of your shipping.
C
customer
11/21/25
They made it seamless going into this…
They made it seamless going into this without any knowledge of importing. I think a general estimate of import duties, taxes, fees, inspections and additional costs would have been helpful instead of being bombarded with thousands extra later on.
I
Ilyas
11/16/25
On time was delivered with extra care
On time was delivered with extra care
C
Cory
11/13/25
Can't fault them
Can't fault them. The website is easy to use and the forwarders are great. Would recommend.
DL
David L
11/06/25
Turnkey Logistics
Turnkey hiring of logistics companies for global dock-to-dock service. We'll use them again.
AB
Aidan Battery Service Hub
10/23/25
It was easy to book and pay for online
It was easy to book and pay for online. I received regular emails advising me of the progress of the shipment. And the service was relatively cheap.
S
steve
10/22/25
Easy and reliable to use with updates…
Easy and reliable to use with updates all the way
S
seancontractsgmail.com
10/19/25
comms prices and quick delivery
GREAT, comms, prices and they go that extra mile. Will be 100% using again.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].