FourKites Reviews in September 2026: User Ratings, Pros & Cons

"Great system, unfortunately difficult implementation in Europe because of missing real time tracking"

What do you like best about FourKites? great ideas, nice reports, many great opportunities to improve processes What do you dislike about FourKites? Onboarding of carriers seems to be problematic in Europe. Even those carriers from the top 10 Logistics service providers are not capable of providing real-time tracking in Europe What problems is FourKites solving and how is that benefiting you? We are still in the implementation phase after more than 14 months after the kick-off. We still do ...

"Great system, unfortunately difficult implementation in Europe because of missing real time tracking"

What do you like best about FourKites? great ideas, nice reports, many great opportunities to improve processes What do you dislike about FourKites? Onboarding of carriers seems to be problematic in Europe. Even those carriers from the top 10 Logistics service providers are not capable of providing real-time tracking in Europe What problems is FourKites solving and how is that benefiting you? We are still in the implementation phase after more than 14 months after the kick-off. We still do ...

"Real time visibility of the shipments with updated ETA, agile and efficient"

What do you like best about FourKites? Fourkites platform is straightforward, easy to use. It gives real-time information on the truck/vessel location based on GPS coordinates. The reports are helpful as they contain detailed information about CO2 emissions, tracking consistency, and much more. What do you dislike about FourKites? The platform is very helpful as long as the carriers provide the truck license plates. Recommendations to others considering FourKites: If you want to have ...

"FourKites is the most user friendly track and trace tool I've ever used!"

What do you like best about FourKites? I am happy with how easy it is to view all the shipment details and the amount of data you can access with just a few clicks of a button. What do you dislike about FourKites? If carriers aren't sending their locations properly, it could skew the analysis or data. Recommendations to others considering FourKites: Look into it, and see how it can help your supply chain operations! What problems is FourKites solving and how is that benefiting you? We are ...

"FourKites Helping to Solve Customer Service Use Cases"

What do you like best about FourKites? Our Customer Service teams are saving significant time identifying shipment status by avoiding to first look in our ERP and only looking up shipments #'s, customer PO's, part numbers, sales orders, ect to see the status of a shipment to a customer. Long term, we will send the tracking links directly to our customers so they can track their own shipments and avoid having to contact customer service all together. What do you dislike about ...

"Satisfied With Fourkites"

What do you like best about FourKites? I like having a specific rep to work with when I have a question/issue. What do you dislike about FourKites? The response time from the Support group could be improved. What problems is FourKites solving and how is that benefiting you? Live tracking and autonotifications are nice. We are working towards 95% of our loads being tracked consistently.

"Fourkites Review!"

What do you like best about FourKites? Being able to provide real time updates to clients so we don't have to update them by email or phone manually. What do you dislike about FourKites? Moble app based tracking can be challenging What problems is FourKites solving and how is that benefiting you? Real time visibility!

"Fourkites Great Tool for visibility"

What do you like best about FourKites? With the visibility in real-time of the shipments, we can provide current status to our customers. What do you dislike about FourKites? We still have some language barriers in Latin America, and we need more sources in this area. Recommendations to others considering FourKites: Be careful with the border because it can be a little difficult to track if you use many carriers. What problems is FourKites solving and how is that benefiting you? We have the ...

"Fourkites made an easy way of access for any modes of Logistics Transportation"

What do you like best about FourKites? I like the Fourkites Visibility and the real-time access. What do you dislike about FourKites? As of now, I don't dislike anything as I'm experiencing good service. What problems is FourKites solving and how is that benefiting you? The delay of shipments, and fortunately Fourkites gave as a real-time update which gave me a fast decision to make

"Real time visability with ease of use"

What do you like best about FourKites? The ability to see in real-time where a truck is located is my favorite feature of FourKits. What do you dislike about FourKites? Unable to restart tracking if tracking has already begun. What problems is FourKites solving and how is that benefiting you? Able to reduce the amount of manual work when contacting carriers to see where a load is located. Saves time and patience on both sides.