FourKites Reviews in September 2026: User Ratings, Pros & Cons

"Visibility changed the supply chain discussion..."

What do you like best about FourKites? The predictive analysis, especially for internaitonal imports, helps provide the right data for supply chain. Imports was a black hole for the supply chain; we had to track every container through various websites and emails manually. Communication to the end customer was unreliable. Once implemented supply chain and customer service was able to provide a better customer experience; we are able to provide more accurate on time into our warehouse and ...

"Exceptional Support Teams"

What do you like best about FourKites? The support teams and the breadth of capabilities What do you dislike about FourKites? customers cannot log in to see just their loads What problems is FourKites solving and how is that benefiting you? automated customer notifications on status changes

"Good visibility tool!"

What do you like best about FourKites? Excellent visibility tool! Easy to use and very intuitive platform with actionable insights. The dashboard provides just the data you want to see. What do you dislike about FourKites? I would suggest more ways to improve compliance from carriers and have detailed documentation on metric and KPI used Recommendations to others considering FourKites: It's a good tool for visibility but it can only be achieved with compliance from carriers. What problems ...

"Partner Review"

What do you like best about FourKites? The dedicated knowledgeable team that Fourkites has formed. What do you dislike about FourKites? Not being a full-time user it is hard to comment here. What problems is FourKites solving and how is that benefiting you? We partner with FourKites with our IoT Trackers!

"Metrics and tracking"

What do you like best about FourKites? I love the ease of tracking when the carriers use it as they should. Its true in that it works as good as the information you put in it. The Metrics are a great way to measure many aspects. What do you dislike about FourKites? Carriers seem to be afraid of this, and this becomes a challenge when trying to get them to use it regularly. What problems is FourKites solving and how is that benefiting you? Problems are trying to get all of our carriers to ...

"Innovative solutions for agility and efficiency"

What do you like best about FourKites? Fourkites makes us part of its design team; we all can collaborate and express our innovative ideas that eventually become a reality and a helpful resource for our teams and other companies. What do you dislike about FourKites? Not as customizable as desired, the speed to making changes can sometimes be less than ideal. What problems is FourKites solving and how is that benefiting you? Tracking visibility, carriers service improvement, less manual and ...

"Excited for this New Supply Chain Visibility Partnership!"

What do you like best about FourKites? I really appreciate the level of engagement, from C-Level on down. The whole team has been very professional, collaborative, and very knowledgeable. What do you dislike about FourKites? Nothing! The FourKites team and the product are great! What problems is FourKites solving and how is that benefiting you? We lacked visibility to our inbound shipments further upstream. FourKites affords us the data, flexibility, and agility that we never had before.

"Great Solution for Visibility , Appointment Scheduling"

What do you like best about FourKites? Solutions are great to use and agility to use and support on custom requests What do you dislike about FourKites? Nothing for now , need to expand on other solution modes - Digitalization - E-Documents, TMS Optimal capabilities etc. What problems is FourKites solving and how is that benefiting you? Appointment Scheduling, Real-Time Visibility

"FourKites is committed to delivering the best product and customer service."

What do you like best about FourKites? They will collaborate with customers to customize the platform for their needs. What do you dislike about FourKites? Nothing! Very impressed with everything they offer. Recommendations to others considering FourKites: Work with the product team to really get what you need out of the platform. What problems is FourKites solving and how is that benefiting you? Tracking shipments for stores to enable the better planning of labor. Way more efficient.

"Website is very user friendly and easy to understand"

What do you like best about FourKites? Easy to copy and paste a load's ID and find its ETA What do you dislike about FourKites? Sometimes, some loads don't have ETAs available. Inconsistent tracking sometimes What problems is FourKites solving and how is that benefiting you? Determining ETAs