FourKites Reviews in June 2026: User Ratings, Pros & Cons

"Very Helpful"

What do you like best about FourKites? The team answers questions quickly and helps explain how the platform works for both our team and our carriers/drivers What do you dislike about FourKites? Still working with our contact to get an easy and clear package to sent to prospective carriers to have linked to the platform - work in progress at the moment What problems is FourKites solving and how is that benefiting you? Still working with our contact to get an easy and clear package to sent ...

"Visibility is key for any company"

What do you like best about FourKites? Total logistics chain visibility, Flexibility on Negotiations, Straight forward analysis of problems and solutions offered What do you dislike about FourKites? In fact at this point I do not dislike anything Recommendations to others considering FourKites: Implement fast What problems is FourKites solving and how is that benefiting you? Visibility of goods, reduction on dwelling time , and reduction of Detention

"Innovative"

What do you like best about FourKites? Users and community helping design the platform for easier use. What do you dislike about FourKites? Support is usually a day behind the questions Recommendations to others considering FourKites: Go all in when you start, don't make it a "side project" Have IT resources dedicated and transportation teams pushing hard to get carrier compliance. you will only get out of the platform what you put in it. What problems is FourKites solving and how is that ...

"FourKites is my one stop shop for all my shipment tracking needs!"

What do you like best about FourKites? The FourKites platform is very easy to use. It allows me to track all my companies shipments without having to go out to each individual carrier's site. What do you dislike about FourKites? FourKites has a lot of information and data / graphs available for you to analyze. Some of the analysis can be very useful while other information is not. Some of the graphs can be confusing at times. What problems is FourKites solving and how is that benefiting ...

"Great Tool"

What do you like best about FourKites? The thing I like best is the willingness for the Customer Success team to work with you and help adapt the tools provided to your needs. What do you dislike about FourKites? The only current drawback I am seeing is that reporting is only provided in UTC and not stop local time. The FourKites team is working on this aspect for my business needs. What problems is FourKites solving and how is that benefiting you? Detention and dwell has been my primary ...

"Great Platform"

What do you like best about FourKites? The ability to track shipments within our network. What do you dislike about FourKites? The difference in intergration between carriers of the same mode. What problems is FourKites solving and how is that benefiting you? We know do not need to relay solely on our carriers to get back to us. We can simply imput a tracking number and find the most recent update.

"Great Product! best in the market!"

What do you like best about FourKites? amazing product and the market share is critical for continued growth and innovation for visibility as a whole! What do you dislike about FourKites? A bit expensive, but you get what you pay for! Recommendations to others considering FourKites: buy it, they are going to win What problems is FourKites solving and how is that benefiting you? Tracking labor burden has been reduced and customer satisfaction and internal brand image are much better.

"Better Information = Better Decisions"

What do you like best about FourKites? The best part of Fourkites is that the data is visible and exportable in user friendly formats. Fourkites presents information in preset graphs and charts that show the most used statistics while also allowing the user to export their data in multiple file types to get any other information that they would like to see. This can also be setup as reports that the site will automatically email you at regular intervals. Having this information and the user ...

"Fourkites is the best RTV application to add to your TMS landscape !!"

What do you like best about FourKites? Best part about Fourkites is their Customer-Centric Design . The end users are almost a member of their PD team. What do you dislike about FourKites? That they dont have a full end to end IF application and only restricted to providing RTVs. Recommendations to others considering FourKites: Do check other vendors providing RTVs. Fourkites is the best in my opinion . It worked like a charm for our requirement at a significantly small capex. The best part ...

"Does everything very well"

What do you like best about FourKites? Complete integration with our current systems. What do you dislike about FourKites? no downside, it has done everything we need it to do. Recommendations to others considering FourKites: Get to know your FK Rep so that they understand your needs What problems is FourKites solving and how is that benefiting you? Real time tracking of shipments