FourKites Reviews in September 2026: User Ratings, Pros & Cons

"Great Product! best in the market!"

What do you like best about FourKites? amazing product and the market share is critical for continued growth and innovation for visibility as a whole! What do you dislike about FourKites? A bit expensive, but you get what you pay for! Recommendations to others considering FourKites: buy it, they are going to win What problems is FourKites solving and how is that benefiting you? Tracking labor burden has been reduced and customer satisfaction and internal brand image are much better.

"Fourkites is modernizing our supply chain"

What do you like best about FourKites? Fourkites not only offer a sleek platform that improves our supply chain efficiency, the Fourkites team is constantly developing new capabilities from customer suggestions and needs. What do you dislike about FourKites? The initial offerings are so vast that it was difficult to focus on the most beneficial quick wins rather than trying to use all of the capabilities of FourKites. Recommendations to others considering FourKites: Know your business and ...

"Great Tool"

What do you like best about FourKites? The thing I like best is the willingness for the Customer Success team to work with you and help adapt the tools provided to your needs. What do you dislike about FourKites? The only current drawback I am seeing is that reporting is only provided in UTC and not stop local time. The FourKites team is working on this aspect for my business needs. What problems is FourKites solving and how is that benefiting you? Detention and dwell has been my primary ...

"FourKites is my one stop shop for all my shipment tracking needs!"

What do you like best about FourKites? The FourKites platform is very easy to use. It allows me to track all my companies shipments without having to go out to each individual carrier's site. What do you dislike about FourKites? FourKites has a lot of information and data / graphs available for you to analyze. Some of the analysis can be very useful while other information is not. Some of the graphs can be confusing at times. What problems is FourKites solving and how is that benefiting ...

"FourKites provides true supply chain visibility"

What do you like best about FourKites? 1. Tracking support for Rail, Ocean and Truck 2. API interfaces 3. User Experiences 4. Reporting/Alerting 5. AL/ML innovations What do you dislike about FourKites? Not related to the platform but onboarding some carriers was challenging Recommendations to others considering FourKites: FourKites is the goto for true supply chain visibility What problems is FourKites solving and how is that benefiting you? Prior to FourKites, our tracking was done ...

"FourKites leading the way in transportation / shipment visibility"

What do you like best about FourKites? The ease of use and the incredible amount of data and information available within the system What do you dislike about FourKites? As a consultant, my biggest issue is articulating the real value of a tool like FourKites and getting executive buy-in. As I'm not a user, I don't have specific system dislikes. What problems is FourKites solving and how is that benefiting you? End-to-end transportation visibility, both upstream and downstream

"Powerful, Innovative and Friendly platform for visibility"

What do you like best about FourKites? It can connect with almost all GPS providers, so we can track almost all our carriers. The implementation team and now the customer success teams are incredible valuable and supportive, we feel always accompanied while progressing in our journey. Platform is so friendly and easy of use, despite training is always recommended, with simple surfing in the software you can use it. What do you dislike about FourKites? Sometimes the time to integrate a new ...

"Solid Platform, Great Customer Service"

What do you like best about FourKites? They assign a customer service manager to each account and they are very diligent. What do you dislike about FourKites? Can be tough to diagnose issues with connections on the carriers end What problems is FourKites solving and how is that benefiting you? Late arrivals causing backups at pickup and delivery warehouses, with accurate data and buy in from the carriers we will be able to load and unload drivers faster based on their estimated arrival times.

"Innovative"

What do you like best about FourKites? Users and community helping design the platform for easier use. What do you dislike about FourKites? Support is usually a day behind the questions Recommendations to others considering FourKites: Go all in when you start, don't make it a "side project" Have IT resources dedicated and transportation teams pushing hard to get carrier compliance. you will only get out of the platform what you put in it. What problems is FourKites solving and how is that ...

"Very Helpful"

What do you like best about FourKites? The team answers questions quickly and helps explain how the platform works for both our team and our carriers/drivers What do you dislike about FourKites? Still working with our contact to get an easy and clear package to sent to prospective carriers to have linked to the platform - work in progress at the moment What problems is FourKites solving and how is that benefiting you? Still working with our contact to get an easy and clear package to sent ...