FourKites Reviews in June 2026: User Ratings, Pros & Cons

"FourKites leading the way in transportation / shipment visibility"

What do you like best about FourKites? The ease of use and the incredible amount of data and information available within the system What do you dislike about FourKites? As a consultant, my biggest issue is articulating the real value of a tool like FourKites and getting executive buy-in. As I'm not a user, I don't have specific system dislikes. What problems is FourKites solving and how is that benefiting you? End-to-end transportation visibility, both upstream and downstream

"A game changer for tracking and reporting"

What do you like best about FourKites? FourKites has the best tracking we've seen and amazing reporting capabilities. It has tons of filters to help you find relevant information quickly and allows you to share encrypted load information with customers and other users. What do you dislike about FourKites? Sometimes we can't get the reporting aspects we need from 4K, but we can always download raw data from the platform to find what we need. What problems is FourKites solving and how is that ...

"Solid Platform, Great Customer Service"

What do you like best about FourKites? They assign a customer service manager to each account and they are very diligent. What do you dislike about FourKites? Can be tough to diagnose issues with connections on the carriers end What problems is FourKites solving and how is that benefiting you? Late arrivals causing backups at pickup and delivery warehouses, with accurate data and buy in from the carriers we will be able to load and unload drivers faster based on their estimated arrival times.

"Tracking Application"

What do you like best about FourKites? The user interface is very easy to use and gather information quickly What do you dislike about FourKites? Some carriers are reporting issues with using the carrier link app and not knowing how to use it properly. What problems is FourKites solving and how is that benefiting you? Real time tracking.

"Solid Platform, Great Customer Service"

What do you like best about FourKites? They assign a customer service manager to each account and they are very diligent. What do you dislike about FourKites? Can be tough to diagnose issues with connections on the carriers end What problems is FourKites solving and how is that benefiting you? Late arrivals causing backups at pickup and delivery warehouses, with accurate data and buy in from the carriers we will be able to load and unload drivers faster based on their estimated arrival times.

"Great and fast service"

What do you like best about FourKites? I like that customer service working right away. Have question? You ask and recieve an answer very fast. What do you dislike about FourKites? Platform is still developing. But it's very rapid growth. What problems is FourKites solving and how is that benefiting you? Online freight tracking is very important for me. Understand when exactly in departed and arrived to the facility. This helps a lot to work with clients and have facts with time and geo stamps.

"Fourkites is modernizing our supply chain"

What do you like best about FourKites? Fourkites not only offer a sleek platform that improves our supply chain efficiency, the Fourkites team is constantly developing new capabilities from customer suggestions and needs. What do you dislike about FourKites? The initial offerings are so vast that it was difficult to focus on the most beneficial quick wins rather than trying to use all of the capabilities of FourKites. Recommendations to others considering FourKites: Know your business and ...

"Excellent Customer Support"

What do you like best about FourKites? I don't use the platform daily like some team members so rather than the tech itself, I'll call out the wonderful employees at FourKites. We have had two Customer Success Managers and both have been a delight to work with. They are attentive to our needs, quick to answer emails and truly seem to care about us as a client. What do you dislike about FourKites? I wish I had asked more questions during the onboard but the Knowledge Base is helpful when I ...

"Tracking Consistency Great Tool for Customers"

What do you like best about FourKites? Tracking in Fourkites enables the shipper and customer to easily determine ETA and transportation delays. What do you dislike about FourKites? The tool is only as good as the carrier consistency Recommendations to others considering FourKites: Works great with TMS integration and reference numbers What problems is FourKites solving and how is that benefiting you? Customer Service is able to reduce non value added time contacting regional transportation ...

"FourKites Review"

What do you like best about FourKites? I like how easy it is to use, i also like the community feature, I have found it very easy to try to find answers fast by looking at previous questions. What do you dislike about FourKites? I wish they had automatic pings when they carriers entered the geofences & not just when the driver marks or when the next ping is. Recommendations to others considering FourKites: Make sure to poll your carriers on which products they use and ease of using it. What ...