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9.1

Spot Score

forms.app - Online Form Builder Software

forms.app Review: Is It The Right Online Form Builder Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Plan Available

GDPR
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Starts from $12 / Month when Billed Yearly, also offers free forever plan

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SpotSaaS Analysis for forms.app

Forms.app is an online form builder frequently utilized by marketing teams and customer support teams in small to medium-sized businesses. A 4.8/5 rating from 141 reviews indicates a broadly validated tool, appreciated by a wide user base for its effectiveness.

The platform's user-friendly interface and extensive customization features make it accessible to users of all technical levels. Additionally, its customer service is highly praised for being personalized and effective. However, users should be aware that the free version offers a limited selection of templates, which may necessitate upgrading to a paid plan for more comprehensive features.

Quick facts about forms.app

Rating4.8/5 (141 reviews) | SpotScore: 9.1/10Best forMarketing teams, Customer support teamsPricingFree tier, paid plans availableDeploymentBrowser Based, Android, iOSTop strengthUser-friendly interface with customizationWatch-outLimited templates in free version

What is forms.app?

Forms.app is an online form builder with tools to design, add data and send it through email, Facebook or Google Spreadsheet. Send data to database directly via a public API. Forms.app has a WYSIWYG (What user See Is What user Get) editor. After creating forms, user can access them from any device connected to the web, all in real time!

Pricing

  • Starts from $12 / Month when Billed Yearly

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

GDPR
  • Data residency:Global

Platform

  • Web + mobile app (iOS & Android)

forms.app Software Demo

forms.app was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider forms.app

Use cases
Customer feedback collection, Event registration, Market research surveys
Team types
Marketing teams, Customer support teams
Company size
1-50 employees, 51-500 employees
Workflow style
Simple and streamlined
Setup complexity
Low

Why teams choose forms.app

  • User-friendly interface with extensive customization features

  • Exceptional and personalized customer support

  • Wide range of templates and themes for various form needs

Is forms.app right for you?

Best for small to mid-sized teams needing easy, customizable online forms.

Choose forms.app if

  • You want a simple, WYSIWYG editor with real-time form access on any device
  • You need to send form data directly to databases via a public API
  • You value personalized customer support and a wide range of customizable templates

Consider alternatives if

  • You require extensive free plan template variety beyond the limited selection offered
  • You need advanced subscription management and renewal communication features

What buyers should know before shortlisting forms.app

Forms. app stands out as a reliable and user-friendly form builder, with a particular emphasis on exceptional customer support.

Users have praised the platform for its effectiveness in creating various forms, from questionnaires to surveys, even for those without technical expertise. The templates provided are a significant time-saver, enabling users to customize forms to their exact preferences easily.

The app's design options, integration capabilities, and analytics features have been highlighted as impressive. Furthermore, the app's customer service has received consistent praise for its responsiveness and willingness to assist users promptly, demonstrating a genuine commitment to customer satisfaction.

The platform's accessibility and affordability have also been lauded, making it a valuable tool for businesses and individuals alike. While some users have mentioned occasional subscription renewal issues, the overall sentiment remains overwhelmingly positive.

Forms. app's comprehensive feature set, intuitive interface, and dedicated support make it a top choice for those seeking a versatile and efficient form-building solution.

Pros and cons

forms.app pros and cons

  • forms.app pros
  • User-friendly interface with extensive customization features

  • Exceptional and personalized customer support

  • Wide range of templates and themes for various form needs

  • forms.app cons
  • Limited template selection in the free version

  • Issues with subscription renewals and reminder communications

4.8/5 rating
283 verified reviews
Free plan available

Ready to try it?

Get started with forms.app

Try the free plan and upgrade when ready.

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See how it stacks up

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forms.app reviews and ratings

Buyer sentiment

Overall, users are highly satisfied with forms.app’s ease of use, customization options, and outstanding customer support, though some express concerns about template limitations and subscription handling.

What buyers like

  • Ease of use
  • Customer support
  • Template variety

Common complaints

  • Limited free templates
  • Subscription renewal issues

4.8

Excellent

Based on 141 ratings & 283 reviews

Rating Distribution

Excellent

(283)

Very Good

(0)

Good

(0)

Poor

(0)

Poor

(0)

What users are saying

ID

Iliyan Dimov

11/19/24

5 out of 5

Superb support!!!

Yulia from the support team is great! They were able to help within a few hours, incredibly friendly and helpful. Not only that but the app itself ...

Read more

RW

Reed Warner

10/15/24

5 out of 5

Salim was incredibly helpful with my…

Salim was incredibly helpful with my problem! Proud to do business with forms.app

C

Cel

08/08/24

5 out of 5

Simple and effective

This is the second time our team has used forms.app. For the type of survey we conduct, which requires informed consent, it allows us to separate the ...

Read more

FP

Flaviu Pastor

08/07/24

5 out of 5

Design anything you can dream of with forms.app

I'm a regular user of forms.app and I love it! It's super easy to create complex forms, even if you're not a tech whiz. The templates are a huge ...

Read more

C

CC

06/10/24

5 out of 5

Best customer service ever

Best customer service ever. Have been using forms app for years and always got the best service. For anyone who wants to have a good app this is a ...

Read more

MK

Maria Karakostanoglou

05/02/24

5 out of 5

Wonderful surprise!

my subscription was renewed without the sending of the customary reminder. I wrote to ask for a refund as I wanted to cancel. I was not using the app. ...

Read more

What are the features of forms.app?

31%

Feature coverage

9 of 29 tracked features

App integrations refer to the process of connecting different software applications and systems together to share data and work seamlessly w…

Drag and drop page building is at the core of the new Builder. Just drag and drop to place your content anywhere on your page, and adjust it…

Email Alerts are a powerful feature in most software applications that allows users to stay informed and updated on important events, tasks,…

Form sharing is a software feature that allows users to easily and securely share electronic forms with others. This feature has become incr…

Form templates are pre-designed documents or forms that can be customized and used as templates to create new forms. These templates come wi…

HIPAA Compliant software is designed to meet the regulations set forth by the Health Insurance Portability and Accountability Act (HIPAA) in…

Multi-page forms, also known as multi-step forms, are a type of form that allows users to provide information in a series of steps rather th…

Payments are an essential feature in any software that deals with transactions or monetary activities. This feature allows users to make and…

Skip Logic is a powerful feature that allows users to create a dynamic and personalized experience for their audience. It allows you to skip…

Security & Compliance

forms.app security and data handling

Key compliance certifications and security features for IT and security teams evaluating forms.app.

Certifications

GDPR✓ Certified
HIPAA✗ Not certified

Security features

Data Encryption✓ Yes

Developer & data

Data residency
🌐

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Excellent

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9.5

Very Good

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Effortlessly create forms in minutes.

9.8

Very Good

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9.4

Very Good

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8.4

Excellent

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7.9

Very Good

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Streamline your forms, no coding ...

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Excellent

Compare forms.app vs Forms.io by 500apps

Effortlessly design powerful online ...

8.3

Very Good

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Help & Contact

forms.app Support Options

Customer ServiceOnline
LocationTallinn, Harju

Frequently Asked Questions About forms.app

Common questions buyers ask before choosing forms.app.

forms.app is a Online Form Builder Software. forms.app offers App Integrations, Form Sharing, HIPAA Compliant, Form Templates, Payments and many more functionalities.

forms.app is a strong fit if: You want a simple, WYSIWYG editor with real-time form access on any device; You need to send form data directly to databases via a public API. Consider alternatives if: You require extensive free plan template variety beyond the limited selection offered; You need advanced subscription management and renewal communication features.

Buyers commonly note the following limitations of forms.app: Limited template selection in the free version; Issues with subscription renewals and reminder communications; Potential need for paid plans to access full feature set.

Some top alternatives to forms.app includes Cognito Forms, Formsite, Paperform, Typeform and FormLink.

forms.app offers Freemium, Subscription, Quotation Based pricing models

We don't have information regarding integrations of the forms.app as of now.

The starting price of forms.app is $12/Month when Billed Yearly

Ready to try it?

Get started with forms.app

Get started with the free plan — no credit card required.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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