9.1
SpotScore
forms.app Review: Is It The Right Online Form Builder Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
GDPRStarts from $12 / Month when Billed Yearly, also offers free forever plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
Spotsaas Analysis for forms.app
Forms.app is an online form builder frequently utilized by marketing teams and customer support teams in small to medium-sized businesses. A 5.0/5 rating from 287 reviews indicates a broadly validated tool, appreciated by a wide user base for its effectiveness.
The platform's user-friendly interface and extensive customization features make it accessible to users of all technical levels. Additionally, its customer service is highly praised for being personalized and effective. However, users should be aware that the free version offers a limited selection of templates, which may necessitate upgrading to a paid plan for more comprehensive features.
Quick facts about forms.app
What is forms.app?
Forms.app is an online form builder with tools to design, add data and send it through email, Facebook or Google Spreadsheet. Send data to database directly via a public API. Forms.app has a WYSIWYG (What user See Is What user Get) editor. After creating forms, user can access them from any device connected to the web, all in real time!
Pricing
Starts from $12 / Month when Billed Yearly
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:Global
Platform
Web + mobile app (iOS & Android)
forms.app Software Demo
forms.app was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider forms.app
- Use cases
- Customer feedback collection, Event registration, Market research surveys
- Team types
- Marketing teams, Customer support teams
- Company size
- 1-50 employees, 51-500 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose forms.app
User-friendly interface with extensive customization features
Exceptional and personalized customer support
Wide range of templates and themes for various form needs
Is forms.app right for you?
Best for small to mid-sized teams needing easy, customizable online forms.
Choose forms.app if
- You want a simple, WYSIWYG editor with real-time form access on any device
- You need to send form data directly to databases via a public API
- You value personalized customer support and a wide range of customizable templates
Consider alternatives if
- You require extensive free plan template variety beyond the limited selection offered
- You need advanced subscription management and renewal communication features
What buyers should know before shortlisting forms.app
Forms. app is a form builder designed for non-technical users who need to create surveys, questionnaires, and data collection forms quickly.
The platform includes 100+ pre-built templates that reduce setup time, and its drag-and-drop editor requires no coding knowledge. Built-in analytics show submission rates and response patterns, and the app integrates with Zapier, Google Sheets, and email marketing tools.
Before shortlisting, verify that Forms. app's conditional logic meets your branching requirements—the feature exists but is less granular than competitors like Typeform.
Check whether your team needs advanced permission controls; Forms. app offers basic role assignment but not field-level access restrictions.
If you require HIPAA compliance or SOC 2 certification, Forms. app does not currently offer these.
Test the mobile form experience in your demo, as some users report layout issues on smaller screens. Pricing starts at $34/month for the Standard plan, which includes up to 1,000 submissions per month.
The Professional plan ($84/month) removes submission limits and adds custom branding. Confirm whether your expected submission volume fits these tiers before committing—overage costs apply if you exceed your plan's limit.
The app has experienced occasional billing delays during subscription renewals, so set calendar reminders to verify charges processed correctly.
forms.app pros and cons
- forms.app pros
User-friendly interface with extensive customization features
Exceptional and personalized customer support
Wide range of templates and themes for various form needs
- forms.app cons
Limited template selection in the free version
Issues with subscription renewals and reminder communications
Ready to try it?
Get started with forms.app
Try the free plan and upgrade when ready.
Still comparing?
See how it stacks up
Compare forms.app side-by-side with top Online Form Builder Software alternatives.
What is the pricing of forms.app?
forms.app Pricing Plans
Free
10 forms
150 form responses /month
1,000 form views /month
1,000 responses storage
100 MB file space
Show more +
Basic
25 forms
1,000 form responses /month
5,000 form views /month
Unlimited responses storage
10 GB file space
Show more +
Pro
Unlimited forms
10,000 form responses /month
Unlimited form views /month
Unlimited responses storage
100 GB file space
Show more +
Premium
Unlimited forms
100,000 form responses /month
Unlimited form views /month
Unlimited responses storage
1 TB file space
Show more +
Weighing your options?
Not sure if forms.app fits your budget?
forms.app reviews and ratings
Buyer sentiment
Overall, users are highly satisfied with forms.app’s ease of use, customization options, and outstanding customer support, though some express concerns about template limitations and subscription handling.
What buyers like
- Ease of use
- Customer support
- Template variety
Common complaints
- Limited free templates
- Subscription renewal issues
Are you using forms.app?
What users are saying
JQ
James Q
01/18/26
Reliable form tool for professional forms
We've been using forms.app for about 2 years now. It is reliable and the forms looks so professional. We get lots of praises on our forms and our ...
Read more
KF
Kelera from Fiji
05/27/25
I was assisted by Yulia
I was assisted by Yulia, and the experience was seamless. I appreciate the support and how easy it was to get the assistance I wanted in greats to our ...
Read more
P
President-Elect
04/24/25
A Game-Changer for Our Nonprofit—Forms.app Exceeded All Expectations!
This year, we made the switch to forms.app to manage our nonprofit’s scholarship applications, and we couldn't be happier. Not only has it cut our ...
Read more
J
jamesko
03/13/25
For all the features you get for the price, it beats the others
I don't leave reviews typically but in this instance I feel i must. I've used many form/quiz type apps (eg. jotform, quizitri, etc.) but this platform ...
Read more
ID
Iliyan Dimov
11/19/24
Superb support!!!
Yulia from the support team is great! They were able to help within a few hours, incredibly friendly and helpful. Not only that but the app itself ...
Read more
RW
Reed Warner
10/15/24
Salim was incredibly helpful with my…
Salim was incredibly helpful with my problem! Proud to do business with forms.app
- See if forms.app fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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How big is your team?
We tailor recommendations to companies your size.
What are the features of forms.app?
App integrations refer to the process of connecting different software applications and systems together to share data and work seamlessly w…
Drag and drop page building is at the core of the new Builder. Just drag and drop to place your content anywhere on your page, and adjust it…
Email Alerts are a powerful feature in most software applications that allows users to stay informed and updated on important events, tasks,…
Form sharing is a software feature that allows users to easily and securely share electronic forms with others. This feature has become incr…
Form templates are pre-designed documents or forms that can be customized and used as templates to create new forms. These templates come wi…
HIPAA Compliant software is designed to meet the regulations set forth by the Health Insurance Portability and Accountability Act (HIPAA) in…
Multi-page forms, also known as multi-step forms, are a type of form that allows users to provide information in a series of steps rather th…
Payments are an essential feature in any software that deals with transactions or monetary activities. This feature allows users to make and…
Skip Logic is a powerful feature that allows users to create a dynamic and personalized experience for their audience. It allows you to skip…
forms.app security and data handling
Key compliance certifications and security features for IT and security teams evaluating forms.app.
Certifications
Security features
Developer & data
Alternatives to forms.app
forms.app Support Options
Frequently Asked Questions About forms.app
Common questions buyers ask before choosing forms.app.
forms.app is a Online Form Builder Software. forms.app offers App Integrations, Form Sharing, HIPAA Compliant, Form Templates, Payments and many more functionalities.
forms.app is a strong fit if: You want a simple, WYSIWYG editor with real-time form access on any device; You need to send form data directly to databases via a public API. Consider alternatives if: You require extensive free plan template variety beyond the limited selection offered; You need advanced subscription management and renewal communication features.
Buyers commonly note the following limitations of forms.app: Limited template selection in the free version; Issues with subscription renewals and reminder communications; Potential need for paid plans to access full feature set.
Some top alternatives to forms.app includes Cognito Forms, Formsite, Paperform, Typeform and FormLink.
forms.app offers Freemium, Subscription, Quotation Based pricing models
The starting price of forms.app is $12/Month when Billed Yearly
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
