FormAssembly Reviews in May 2025: User Ratings, Pros & Cons

Form Assembly

What do you like best? Form building and salesforce connectors are easy to configure. What do you dislike? Form building controls don't feel so great. What problems are you solving with the product? What benefits have you realized? Web-to-Lead; sign up and registration (events, site access, and curriculum materials); receive applications (grant, volunteer, partnership).

Robust and perfect for Salesforce

What do you like best? The connector to Salesforce is highly customizable. What do you dislike? Would like to see more modern CSS styling options. Recommendations to others considering the product: If you have Salesforce, this is the way to go. What problems are you solving with the product? What benefits have you realized? We needed the ability to accept custom applications that are automatically sent to Salesforce, creating/updating numerous objects.

Form Assembly is Super Helpful and easy to use

What do you like best? The Salesforce connector make things so much easier on our end. What do you dislike? The reporting could use some work. Wish there were better export options and didn't export weird unicode characters. Recommendations to others considering the product: If you use salesforce, it's a no brainer. What problems are you solving with the product? What benefits have you realized? We use it for our membership sign up, and event registration now.

Easy to build forms

What do you like best? There are multiple connectors to the forms like Salesforce and payment processors that make the forms adaptable for many different uses. The design is editable and there are a lot of different question types that can be selected. What do you dislike? There are still some of the connectors that need a little work and customization. FormAssembly now uses a more general support line but I really liked when they had the chat feature for a much faster response. ...

Easy to use form builder for Salesforce

What do you like best? Love that we can quickly and easily build a form for pushing data both in and out of salesforce. Oftentimes I have clients looking for an complex form building tool and I point them to FormAssembly. Other times, I have clients looking for an easy to use form building tool for their end users, and I also point them to FormAssembly! Mapping data is super simple, as well as building complex conditional pieces of forms. What do you dislike? Bringing in more than ...

Experience using form assembly

What do you like best? Versatile and ability to integrate well into SalesForce to pull in data from forms. What do you dislike? Having a harder than I'd like finding developers that have used it in the past and are experts at it. What problems are you solving with the product? What benefits have you realized? We used FA for TEDx organizers from around the world to apply and receive a TEDx license.

Designing Online Forms Can't Get Much Easier.

What do you like best? FormAssembly provides our agency with a flexible and easy tool to quickly roll out responsive forms. The intuitive design makes adding questions and enhancing the form with logic a quick task. For forms that fit into a longer process the ability to link FormAssembly to Salesforce through Connectors is a huge productivity enhancement by allowing users to skip Excel altogether. What do you dislike? Managing form themes could be more intuitive. Our users ...

Excellent for Salesforce customers

What do you like best? Powerful two-way Salesforce integration and love the ability to include custom CSS and/or Javascript at the form level (vs it being global and affecting all forms). What do you dislike? I would like to see better ability to prepopulate fields using a prefill connector (such as Salesforce). What problems are you solving with the product? What benefits have you realized? It has allowed us to capture leads and the ability to prefill forms with lead ...

Program Director

What do you like best? I love how easy the progam is and how friendly the staff is for support What do you dislike? There is still some diffuclty in the formulas for salesforce. Also would love more of a discount for non-profits. What problems are you solving with the product? What benefits have you realized? We are able to do all our applications online and a few surveys and they feed right into salesforce for us.

Form Assembly - great way to collect Salesforce data

What do you like best? Reliable Salesforce connection for collecting data from websites What do you dislike? Everytime I edit a connector it seems like it disconnects. very inconvenient Recommendations to others considering the product: Useful for many solutions What problems are you solving with the product? What benefits have you realized? Collecting mailing list information via webpage