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8.9

Spot Score

FormAssembly - Online Form Builder Software

FormAssembly Reviews in May 2025: User Ratings, Pros & Cons

Effortlessly create professional forms.

4.4

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Starts from $89/User/Month when Billed Yearly

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FormAssembly Reviews & Ratings

4.4

Very Good

Based on 272 ratings & 257 reviews

Rating Distribution

Excellent

(196)

Very Good

(50)

Good

(8)

Poor

(2)

Terible

(1)

Expert's Review

FormAssembly has garnered high praise for its seamless integration with Salesforce, making data collection and management an effortless task for users. The platform's flexibility in form customization, powerful connectors, and extensive support resources have earned it accolades for simplifying complex tasks and enhancing user experiences. Although some users ...Read more

FormAssembly pros and cons

  • Highly advanced Salesforce integration, allowing customization and easy connection to CRM.

  • Robust connectors like prefill and powerful object connections streamline data management.

  • Extensive flexibility in form design and customization for unique needs.

  • Responsive and helpful customer support with thorough documentation.

  • Initial learning curve for newcomers, requiring time to grasp advanced features and basic coding.

  • Limited selection of integrations with other tools like NetSuite and Zapier.

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Showing 221-230 out of 257

AI

Administrator in Education Management

12/05/17

4.5 out of 5

Comprehensive Form Creation

What do you like best? The continued release of new features has allowed me to create forms that meet the needs of multiple stakeholders. What do you dislike? Still some bumps with what options appear with Autosuggest and connectors for Salesforce is not as user friendly. What problems are you solving with the product? What benefits have you realized? We are now able to pull students' existing college applications into a pre-filled form for them to update without having to ...

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AI

Administrator in Non-Profit Organization Management

12/05/17

4.5 out of 5

Fantastic Salesforce Integration!

What do you like best? The salesforce integration has been vital. Also the interface for form creation is a breeze to use. The setup of salesforce connectors is very intuitive. What do you dislike? The templates and themes are not as attractive or easy to use as I would like. It should be easier to integrate company headers or logos to a form. What problems are you solving with the product? What benefits have you realized? Data collection and retention. Easier and more ...

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HG

Haley G

12/05/17

4.5 out of 5

Great form tool with easy integration to Salesforce

What do you like best? Easy licensing with ability to connect to multiple Salesforce instances. What do you dislike? Some issues with prefill connector over time, must be careful not to promise more than a few fields and think through security protocol for anything you might be showing/exposing through the connectors. Recommendations to others considering the product: Pricing/editions should be reviewed. We use the Enterprise Product. What problems are you solving with ...

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RB

Rupert B

12/05/17

4.5 out of 5

Deploy FormAssembly for easy Salesforce integration

What do you like best? FormAssembly is directly integrated with Salesforce both ways : lead capture forms drop into Salesforce, custom landing pages or contact preference forms are pre-filled with Salesforce contact data, and it also works well on mobile ! What do you dislike? FormAssembly is very rich : don't run in to create a one-shot form; take time to learn by re-using templates or forms from one project with another. What problems are you solving with the product? What ...

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GR

Greg R

12/05/17

4.5 out of 5

Affordable, Flexible, and Scalable

What do you like best? What I like best about FormAssembly is how flexible the forms are and how they can input data directly in my database. As a small nonprofit, FormAssembly gives us almost infinite flexibility for a price we can afford, and control over every aspect of input, submission, and notification. What do you dislike? Sometimes these forms can be buggy, and anything advanced requires some coding that is beyond my skills. However, tech support is pretty ...

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JB

Jason B

12/05/17

4.5 out of 5

Most powerful form builder for Salesforce Integration

What do you like best? Repeatable sections, calculated fields, conditional integrations, custom CSS, custom JS. I could go on. FormAssembly is fantastic. What do you dislike? I wish there was a more developer friendly way of styling REST embedded forms. Currently requires a lot of !important designations to overwrite form theme styling. What problems are you solving with the product? What benefits have you realized? Online donations, applications, registration, survey, ...

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AI

Administrator in Information Technology and Services

12/05/17

4.5 out of 5

Very Robust Form Builder for Salesforce Client

What do you like best? Form Assembly can send data from forms into Sales Cloud in virtually any way via hundreds of permutations. I'm not saying that there isn't some limitation out there, but I haven't run into one yet. Basically, contacts fill out forms and then the form data is mapped back to Sales Cloud (Salesforce) depending on how the integration is setup. What do you dislike? The Salesforce/Form Assembly integration is point and click, but there are some UI limitations on ...

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AI

Administrator in Environmental Services

12/05/17

4.5 out of 5

Membership & Engagement Coordinator

What do you like best? I like the easy-to-use interface and the completely customizable FormAssembly-Saleforce connection. What do you dislike? FormAssembly asks me each time if I'd like to use the new interface... yes! What problems are you solving with the product? What benefits have you realized? Getting information reliably into Salesforce!

MM

Matt M

12/05/17

4.5 out of 5

FormAssembly makes it easy!

What do you like best? FA makes building forms easy and quick. It also allows users to build forms in the format of the anticipated medium - computer, tablet, mobile. What do you dislike? The connectors, while OK, could be more user-friendly as it is when building the questions on a form. What problems are you solving with the product? What benefits have you realized? Event registration, query forms, applications. All are connected to other systems.

ZO

Zulay O

12/05/17

4.5 out of 5

Everything I need for reasonable costs!

What do you like best? Salesforce integration is worth any survey features this tool lacks -- which are few! What do you dislike? Some smaller integrations like built in dynamic text within questions versus needing code-based work arounds. What problems are you solving with the product? What benefits have you realized? Synchronizing our systems with customer responses

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].