FormAssembly Reviews in May 2025: User Ratings, Pros & Cons

Great for non profits

What do you like best? Ease on integration with SAlesforce.com. What do you dislike? Need more flexibility and control on timing of integrations. What problems are you solving with the product? What benefits have you realized? Donations to non profit and grant applications

Excellent Form Tool w/ Salesforce Connectivity

What do you like best? The ease of building forms. The learning curve is not very steep and complex forms with multiple conditional rules don't become disorganized in the builder. What do you dislike? Only negative would be that client-facing forms can have a basic look to them. The themes help, but it's difficult to build something "on brand". Recommendations to others considering the product: They are investing in their support and documentation as well as the product. ...

Fantastic form builder with tons of features

What do you like best? I can use FormAssemby for all my form needs. Drom a simple few questions to multiple forms connected together, it's got it all! I don't need any other form building products with FormAssembly. We have cancelled all our other subscriptions. What do you dislike? I can't do multiple parent child combinations without running into issues. I can't go back and edit the connected fields. Only one connection shows up in the menu. Recommendations to others ...

Form Assembly is great and easy for users!

What do you like best? Form Assembly is intuitive. You don't need lots of training to start building your own forms and using them! What do you dislike? Sometimes the data that you get from form assembly is lacking. For example, if I change the answers to a question in one of my forms, the historical data from the previous answers disappears. What problems are you solving with the product? What benefits have you realized? We use form assembly forms through TargetX (a ...

FormAssembly Review

What do you like best? Incredible power, flexibility, utility, ability to import Salesforce object as basis of form What do you dislike? Customer support has suffered recently -- not timely enough. Recommendations to others considering the product: Consider timeliness of customer support. What problems are you solving with the product? What benefits have you realized? Online forms donations and registrations info into Salesforce. Direct entry of data from webforms into ...

Great Intake Tool for Salesforce Solutions

What do you like best? One of the key reasons we chose FormAssembly is its deep integration with Salesforce. A lot of the other solutions that were out there didn’t really meet our needs in terms of being able to easily seed data into Salesforce. FormAssembly offers a strong support team as well as easy configurability, so that we when we go in, we can not only see the integration, but also make updates to the web forms on our own. Additionally, FormAssembly offers various out of the ...

Great customer service and product!!!

What do you like best? The ability to create a form so easily, and have it integrated with Salesforce for prefill and data collection is excellent! What do you dislike? Some formulas and ways to use complex fields can be easier to be found within the knowledge base. Recommendations to others considering the product: Give it a try, you won't be disappointed! What problems are you solving with the product? What benefits have you realized? This provides a simplified way ...

A great form product for donation and inquiry forms

What do you like best? Our organization leverages forms mainly for our donation form and client intake processes. With FormAssembly the ability to customize the look and feel of the forms are important, but also the integration to Salesforce its the primarily reason why we selected FormAssembly to other competitors. What do you dislike? The theming for complex forms requires some one on staff with specific skills sets which our office does not possess. Therefore for complex form ...

Flexible, thoughtful, scalable integration of outside data to Salesforce

What do you like best? Forms are flexible, thorough, (and fun). I like that you can iterate through a project and test various parts of it including prefill and updating data to salesforce. Support is friendly and helpful. What do you dislike? Some complex reach-goals couldn't be easily met with the product out of the box - such as requiring the first of a potentially repeating field set. Recommendations to others considering the product: Develop a clear use case that affects ...

Great platform with a lot of capability

What do you like best? I love that we can use FormAssembly for a variety of projects. It is a solution for surveys, membership tracking, and so much more. What do you dislike? Because the platform is so customizable, it makes it fairly complicated to learn. I also wish we could organize the forms into folders. What problems are you solving with the product? What benefits have you realized? We needed a system to track our membership that would talk with Salesforce and grow ...