FormAssembly Reviews in May 2025: User Ratings, Pros & Cons

Form Assembly has great SF integration but challenging to use

What do you like best? I like that Form Assembly has a plug-in to auto-populate Salesforce. There are very few technologies that do this (at least as of when we researched last year) so this is a big plus! What do you dislike? The tool itself has limited capabilities - e.g. we can't do more complex matrix-like survey questions. Also the Salesforce integration is challenging in that if we make seemingly simple changes to the survey (e.g. moving the order of questions), it becomes ...

Form Assembly

What do you like best? Form assembly is very easy to use. Very user friendly. The demo videos are a huge help when learning this system without any prior knowledge. I like that I was able to get the partner discount by using Sierra-Cedar. They are a great company to work with. What do you dislike? That it is difficult to switch between question types without having to re-add the options. One thing that is a little glitchy is the list option (ie: where you can upload a list of ...

Love it!

What do you like best? The UI is easy to navigate, has very clean features and houses the functionality you need to create an aesthetically pleasing form. The templates are excellent if you're a beginner, but if you're experienced you can literally create anything that comes to your mind. The organization and layouts that you can create are endless, the question types have conditionals too so if you prefer something to be answered first instead of it being displayed then you can do it! I ...

User-friendly, cloud-based form solution

What do you like best? At my organization we use FormAssembly to capture feedback from customers. Out field team provides customers with the link to the FormAssembly form or simply pulls up the form vis ipad to complete in real-time. I like that the Form may be accessed from anywhere with a reasonable wifi connection, and that it looks great on iphone and ipad as well as a desktop. What do you dislike? Sometimes when making changes to my form I find it difficult to tell whether my ...

reasonable but too expensive

What do you like best? the interface is preety easy to use data layout of results is good What do you dislike? the price specifically that there is only a one way communication with salesforce eventhough it shouldn't matter the price of two way communication is too high Recommendations to others considering the product: try FormTitan First What problems are you solving with the product? What benefits have you realized? getting data from people i later ...

Keep finding use cases to use Form Assembly

What do you like best? I'm a Business Analyst and came across form assembly to address a use case of updating Salesforce records. The customer support was helpful in using the software and I found that the application has a great user experience. What do you dislike? I don't have many dislikes, I think the reporting capabilities could be enhanced. What problems are you solving with the product? What benefits have you realized? The connector with Salesforce was impactful for ...

Great!

What do you like best? FormAssembly is great and easy to use. Their easiness to create webforms that connect to Salesforce makes creating web forms manageable by Salesforce Admins. Their support is one of the best on the Salesforce platform! What do you dislike? I do not dislike anything. Using FormAssembly is easy and working with their support is great. What problems are you solving with the product? What benefits have you realized? Creating forms on websites to allow users ...

FormAssembly Gets the Job Done

What do you like best? It works perfectly in sync with Salesforce. What do you dislike? There could be more options in terms of designing the surveys. Recommendations to others considering the product: If you already use Salesforce, it is a no-brainer to use FormAssembly, but even if you don't use Salesforce, I highly recommend giving FormAssembly a try! What problems are you solving with the product? What benefits have you realized? It is a great tool because it's ...

Good Product

What do you like best? Form Assembly is easy to use and you can create many different types of forms. What do you dislike? Connecting it to Salesforce can be a bit involved. What problems are you solving with the product? What benefits have you realized? Registration forms for our programs.

FormAssembly Integration with Salesforce

What do you like best? Ease of connecting forms in FormAssembly to Salesforce with the use of connectors What do you dislike? None that I can really think of at the moment Recommendations to others considering the product: If you are looking for an easy way to collect data such as program registration, surveys from a website directly into Salesforce you should consider forms assembly What problems are you solving with the product? What benefits have you realized? ...