8.6
Spot Score
Effortlessly control and support computers remotely.
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FixMe.IT stands out as a top choice for remote support, praised for its ease of use and cost-effectiveness. Users appreciate the seamless setup for team collaboration and remote assistance, enabling efficient technical support both internally and externally. The product's ability to offer unattended access, multiple monitor support, and responsive performance ...Read more
Cost and time efficient for remote technical support, saving time and money.
Easy to use and install, with both remote and local capabilities.
Multiple monitor support enhances user experience.
Reliable connection with low lag.
Richness of features and customizations can be complex for newcomers without adequate support.
Limited selection in the Marketplace for advanced functionalities and additional apps/connectors.
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AU
Anonymous User
03/21/22
"FixMe.It - 5 years experience"
What do you like best about FixMe.IT? This has been the best of all remote access software we have used, and we have used a wide variety. It is straightforward and easy for our staff members and for our customers.
SD
Stacy D
03/10/22
"Best remote support tool"
What do you like best about FixMe.IT? It doesn't require custom ports on the client end. What do you dislike about FixMe.IT?
TD
Tim D
03/10/22
"Great intuitive application for IT professionals"
What do you like best about FixMe.IT? Setting up unattended access is huge for IT leaders wanting to help users in a very prompt manner. What do you dislike about FixMe.IT?
BG
Ben G
02/16/22
"Simple, effective solution for efficient IT support"
What do you like best about FixMe.IT? The client-side is simple, with an installer that is deployed to endpoints but also the engagement via a web browser is so much simpler than other solutions on the market. FixMe.IT was chosen based on the frustration of other solutions and the difficulty of connectivity for users with limited IT skills.
GB
Greg B
02/15/22
"Great all around remote access tool for IT professionals"
What do you like best about FixMe.IT? I love the ability to reboot into safe mode with networking remotely, and to organize all of my user's PC into groups. What do you dislike about FixMe.IT?
CH
Chris H
02/15/22
"Work from home champions"
What do you like best about FixMe.IT? It's been 100% reliable in 2 years working from home. Other office members used Windows Remote & many other more expensive companies and had multiy reliability issues!
RM
Robert M
02/15/22
"Exceptional IT Support Tool"
What do you like best about FixMe.IT? I have used several remote management software and the one reason why I come back again and again to FixMe.IT is that when troubleshooting VPN issues this is the best tool! The reason why is that in connecting and disconnecting from VPN I have to close my session and restart with other software, whereas with FixMe.IT I can stay in the same support session.
AU
Anonymous User
02/15/22
"This is the best lightweight remote control product I have ever used."
What do you like best about FixMe.IT? It has the lowest lag of any remote control product I have used. What do you dislike about FixMe.IT?
BW
Brian W
01/09/22
"Easy to use and reasonably prices remote software!"
What do you like best about FixMe.IT? The ability to setup unattended access on all necessary computers in an easy, quick process. What do you dislike about FixMe.IT?
AU
Anonymous User
01/06/22
"fix me "
What do you like best about FixMe.IT? Easy for non computer literate people to enable remote access What do you dislike about FixMe.IT?
