8.6
Spot Score
Effortlessly control and support computers remotely.
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FixMe.IT stands out as a top choice for remote support, praised for its ease of use and cost-effectiveness. Users appreciate the seamless setup for team collaboration and remote assistance, enabling efficient technical support both internally and externally. The product's ability to offer unattended access, multiple monitor support, and responsive performance ...Read more
Cost and time efficient for remote technical support, saving time and money.
Easy to use and install, with both remote and local capabilities.
Multiple monitor support enhances user experience.
Reliable connection with low lag.
Richness of features and customizations can be complex for newcomers without adequate support.
Limited selection in the Marketplace for advanced functionalities and additional apps/connectors.
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Showing 11-20 out of 212
RP
Robert P
05/16/22
"Excellent RemoteSupport Software"
What do you like best about FixMe.IT? The price and features. Over the years my company has used all the various remote software products and from a feature/price standpoint, this is the best. It is very easy for the customer to log in with for a support session
MR
Mike R
04/08/22
"FixMe.IT works great"
What do you like best about FixMe.IT? I use FixMe.IT to connect remotely to our users that are located in different offices. It saves time driving to the user to fix simple or complex problems. I like that I can actually get into system settings on the computers unlike other screen sharing apps.
SB
Steven B
04/08/22
"Simple & Easy"
What do you like best about FixMe.IT? Extremely easy to use, no fuss and I like that you can move the screen back and forth when connecting to someone with a larger screen
SR
Stan R
04/08/22
"Great support tool"
What do you like best about FixMe.IT? It's almost like being on site. If a customer has a problem, often it is hard for them to explain what is going on, so seeing it firsthand, often makes correcting the problem a breeze.
FW
Frank W
04/08/22
"Excellent reliability and value - Looking forward to Mac support"
What do you like best about FixMe.IT? Fixme.it works everytime I need it and that's usually in a clutch with exasperated users. Also like that it will support two concurrent support sessions now.
JK
Jessica K
04/08/22
"I use FixMe.IT every day. I can't work without it!"
What do you like best about FixMe.IT? I like that FixMe.IT is very user-friendly so I have no issues connecting with clients quickly. Most of my clients have zero issues opening a browser to get to the appropriate website. I also email clients with a link to make connecting with me easier.
BG
Brian G
04/08/22
"Solid remote support software"
What do you like best about FixMe.IT? It's easy to install and go, very intuitive. You can separate unattended installations into different groups/offices. This tool has been worth every penny, especially during the pandemic/work from home scenarios.
MM
Marcelo M
04/08/22
"Very pleasant with no issues regarding connectivity."
What do you like best about FixMe.IT? The easy way to user to connect and provide ID. What do you dislike about FixMe.IT?
DG
Dave G
03/21/22
"Its a very easy tool to use and we have had very good luck with it."
What do you like best about FixMe.IT? ease of use, as well as the short web address to tell clients, the download is fast and easy. What do you dislike about FixMe.IT?
GP
Gene P
03/21/22
"Exceptional Connectivity"
What do you like best about FixMe.IT? Its fast, secure, and I get full control remotely, to the computers I connect to. What do you dislike about FixMe.IT?
