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9.1

Spot Score

Fergus - Field Service Management Software

Fergus Reviews in June 2026: User Ratings, Pros & Cons

Efficient service management for your entire enterprise.

4.9

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Starts from $21 / Month, also offers free forever plan

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Fergus Reviews & Ratings

4.9

Excellent

Based on 155 ratings & 5 reviews

Rating Distribution

Excellent

(3)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Fergus is a versatile service management application that supports multi-location operations. Its open-source capabilities allow for extensive customization, making it suitable for businesses with specific needs.Read more

Fergus pros and cons

  • Multi-location management

  • Open-source integration

  • Flexible platform

  • Customizable solutions

  • Complex setup process

  • May require technical expertise

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Showing 1-5 out of 5

LT

Lisa T

03/30/23

4 out of 5

"Great tool for trades"

What do you like best about Fergus? It is easy to use, without any experience. They have great, responsive customer service. I like the computer version as well as the mobile version, which can be used with an iPad as well.

DM

Dean M

07/24/22

5 out of 5

"Fergus Makes It Easy"

What do you like best about Fergus? All information at your fingertips, its easy to keep track of jobs What do you dislike about Fergus?

EH

Elizabeth H

03/04/22

4 out of 5

"User friendly and efficient"

What do you like best about Fergus? great customer service and very user friendly interface. having everything at my fingertips in one place is helpful when trying to plan the work week out for me and my techs

EH

Elizabeth H

02/04/19

5 out of 5

"great way to track and ensure all costs are being handled correctly"

What do you like best about Fergus? easy to use, good customer service, constantly being updated and improved What do you dislike about Fergus?

AP

adriana p a

01/29/19

5 out of 5

"Helps to optimize the work process in our companies."

What do you like best about Fergus? It allows the management of work and field services, is cloud-based and is designed for small and medium enterprises. I like the ability to track staff when needed and the fact that it also has a complete health and safety component. Customers enjoy the interface via email and we consider the system's ability to track and record information related to the site to be very valuable for all users and you can additionally attach photos of the work done.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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