NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

8.6

Spot Score

FastSpring - Ecommerce Software

FastSpring Reviews in June 2026: User Ratings, Pros & Cons

Streamline your ecommerce solutions effortlessly.

3.8

Add to compare

FastSpring offers custom pricing plan

Start Free Trial

FastSpring Reviews & Ratings

3.8

Very Good

Based on 385 ratings & 450 reviews

Rating Distribution

Excellent

(278)

Very Good

(43)

Good

(11)

Poor

(6)

Terible

(112)

Spotsaas Editor’s POV

FastSpring has garnered high praise for its exceptional customer service and swift problem resolution. Customers have highlighted the company's efficiency in handling issues promptly, with a strong emphasis on clear communication and fast response times. The team at FastSpring is commended for their professionalism and friendly demeanor, making interactions ...Read more

FastSpring pros and cons

  • Efficient and prompt customer service, providing quick solutions to issues.

  • Excellent communication and support, making customers feel valued.

  • Quick refunds and resolutions for payment-related problems.

  • Professional and courteous customer support team.

  • Limited selection of additional apps and connectors in the Marketplace.

  • Complexity in features and customizations may be overwhelming for new users without proper guidance.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 371-380 out of 450

S

Susan

01/09/18

5 out of 5

More than capable of supporting our needs for payment solutions

PROS & CONS What are the best aspects of this product? FastSpring is my number one choice for being user-friendly control panel, customization features and how responsive support is. It also proved more than capable supporting complex software licensing schemes. It is also very easy to customize while my pages are uncluttered and simple. What aspects are problematic or could work better? Fees are not suitable for micro-payments. Also, it would be nice if it was allowed by TOS to use ...

Read more

D

Darnell

01/04/18

5 out of 5

Easty to use software that makes multiple payment method processing possible

PROS & CONS What are the best aspects of this product? FastSpring is very easy to setup. We integrated it to our products in a day and our business was running in a couple of days. API integration is easy and it made it possible for us to offer many payment methods to our customer base. It offers many other options for your e-commerce, such as payment and subscription. What aspects are problematic or could work better? We haven't come across any major problems. When we do have a ...

Read more

S

Seth

01/03/18

5 out of 5

More than capable for supporting our needs for payment solutions

PROS & CONS What are the best aspects of this product? FastSpring is my number one choice for being user-friendly control panel, customization features and how responsive support is. It also proved more than capable supporting complex software licensing schemes. It is also very easy to customize while my pages are uncluttered and simple. What aspects are problematic or could work better? Fees are not suitable for micro-payments. It would be nice as well if it was allowed by TOS to use ...

Read more

R

Renee

12/21/17

5 out of 5

A capable and affordable e-commerce solution for small businesses

PROS & CONS What are the best aspects of this product? With FastSpring, you pay for their service based on sales, not a monthly fee. The capabilities and features that it supports for their customers continues to grow and are very easy to learn how to use. Its sales and technical support is simply excellent. What aspects are problematic or could work better? Some folks might be confused by the detail to which you have to define your products. It might have helped if they provided a ...

Read more

A

Anonymous

12/20/17

4 out of 5

Great Payment Service Provider (with room for improvement)

What do you like best? We are selling our software online through the store that FastSpring provides. We love the platform and the solution. But the dashboard usability could definitely use some improvements. It's getting there but slower than we'd all want. What do you dislike? The UI of the their new dashboard. Maybe it's because we're used to the classic dashboard (which is still available but they did move all of the options to the new dashboard that were available previously. This ...

Read more

J

Josh

12/18/17

5 out of 5

A great e-commerce solution without having to build my own online store

PROS & CONS What are the best aspects of this product? FastSpring is such a reliable tool. It is able process payments, handle all sales taxes, provide support to per-product, per-email, and per-use coupons, and even send out activation codes or other keys to the customer. Also, support for ordering issues is fast and accurate. What aspects are problematic or could work better? The user interface can be confusing, granted it has to handle a lot of functions and features. Sometimes, I ...

Read more

M

Max

12/16/17

5 out of 5

A one-stop shop payment provider we can rely on

PROS & CONS What are the best aspects of this product? FastSpring is a one-stop shop and provides a lot more than other lower level payment providers. Another thing we were very impressed about was how fast and competent FastSpring's support team is. What aspects are problematic or could work better? Nothing to complain about so far. What specific problems in your company were solved by this product? FastSpring is a one stop shop for us when it comes to receiving payments from our ...

Read more

I

Ioannis

12/13/17

5 out of 5

after 3 years...

I've been using their services as a seller for 3 years now and have the best of impressions, regarding stability, safety, prompt and well informed technical assistance when needed. The price is relatively high, compared to other companies, but these guys take all the trouble out of my way.Never got a client complain for a purchase, since the whole transaction process went every single time smoothly, as advertised and expected.Also stuff I bought myself via Fastspring gave me a perfect feeling.

A

Anonymous

12/09/17

5 out of 5

Excellent Support and service

What do you like best? Best Support team, who are always ready to assist you in anyway, feels like dealing with them personally. What do you dislike? Nothing so far. They are simply excellent Recommendations to others considering the product Highly recommended What business problems are you solving with the product? What benefits have you realized? I sell services online worldwide and collecting payment was always a big issue, sometimes refunds were needed, VAT issues, Glad that after ...

Read more

A

Anonymous

12/06/17

3.5 out of 5

Great solution for companies that sell products & earn 50k/month

What do you like best? I like the pricing and security of FastSpring. They have been on the market for a long time. We've worked with them for 6 years now. And selling our apps and bundles has been very easy and secure with FastSpring's payment checkout. What do you dislike? We dislike the outdated features in the dashboard. There are a custom exports that we are interested in doing at the end of the month. But the dashboard which FastSpring has is a little bit outdated. Event hough they ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Grow your pipeline with buyers who are already looking for you

254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.