8.6
Spot Score

FastSpring Reviews in June 2026: User Ratings, Pros & Cons
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FastSpring offers custom pricing plan
FastSpring Reviews & Ratings
Spotsaas Editor’s POV
FastSpring has garnered high praise for its exceptional customer service and swift problem resolution. Customers have highlighted the company's efficiency in handling issues promptly, with a strong emphasis on clear communication and fast response times. The team at FastSpring is commended for their professionalism and friendly demeanor, making interactions ...Read more
FastSpring pros and cons
Efficient and prompt customer service, providing quick solutions to issues.
Excellent communication and support, making customers feel valued.
Quick refunds and resolutions for payment-related problems.
Professional and courteous customer support team.
Limited selection of additional apps and connectors in the Marketplace.
Complexity in features and customizations may be overwhelming for new users without proper guidance.
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Showing 371-380 out of 450
S
Susan
01/09/18
More than capable of supporting our needs for payment solutions
PROS & CONS What are the best aspects of this product? FastSpring is my number one choice for being user-friendly control panel, customization features and how responsive support is. It also proved more than capable supporting complex software licensing schemes. It is also very easy to customize while my pages are uncluttered and simple. What aspects are problematic or could work better? Fees are not suitable for micro-payments. Also, it would be nice if it was allowed by TOS to use ...
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D
Darnell
01/04/18
Easty to use software that makes multiple payment method processing possible
PROS & CONS What are the best aspects of this product? FastSpring is very easy to setup. We integrated it to our products in a day and our business was running in a couple of days. API integration is easy and it made it possible for us to offer many payment methods to our customer base. It offers many other options for your e-commerce, such as payment and subscription. What aspects are problematic or could work better? We haven't come across any major problems. When we do have a ...
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S
Seth
01/03/18
More than capable for supporting our needs for payment solutions
PROS & CONS What are the best aspects of this product? FastSpring is my number one choice for being user-friendly control panel, customization features and how responsive support is. It also proved more than capable supporting complex software licensing schemes. It is also very easy to customize while my pages are uncluttered and simple. What aspects are problematic or could work better? Fees are not suitable for micro-payments. It would be nice as well if it was allowed by TOS to use ...
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R
Renee
12/21/17
A capable and affordable e-commerce solution for small businesses
PROS & CONS What are the best aspects of this product? With FastSpring, you pay for their service based on sales, not a monthly fee. The capabilities and features that it supports for their customers continues to grow and are very easy to learn how to use. Its sales and technical support is simply excellent. What aspects are problematic or could work better? Some folks might be confused by the detail to which you have to define your products. It might have helped if they provided a ...
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A
Anonymous
12/20/17
Great Payment Service Provider (with room for improvement)
What do you like best? We are selling our software online through the store that FastSpring provides. We love the platform and the solution. But the dashboard usability could definitely use some improvements. It's getting there but slower than we'd all want. What do you dislike? The UI of the their new dashboard. Maybe it's because we're used to the classic dashboard (which is still available but they did move all of the options to the new dashboard that were available previously. This ...
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J
Josh
12/18/17
A great e-commerce solution without having to build my own online store
PROS & CONS What are the best aspects of this product? FastSpring is such a reliable tool. It is able process payments, handle all sales taxes, provide support to per-product, per-email, and per-use coupons, and even send out activation codes or other keys to the customer. Also, support for ordering issues is fast and accurate. What aspects are problematic or could work better? The user interface can be confusing, granted it has to handle a lot of functions and features. Sometimes, I ...
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M
Max
12/16/17
A one-stop shop payment provider we can rely on
PROS & CONS What are the best aspects of this product? FastSpring is a one-stop shop and provides a lot more than other lower level payment providers. Another thing we were very impressed about was how fast and competent FastSpring's support team is. What aspects are problematic or could work better? Nothing to complain about so far. What specific problems in your company were solved by this product? FastSpring is a one stop shop for us when it comes to receiving payments from our ...
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I
Ioannis
12/13/17
after 3 years...
I've been using their services as a seller for 3 years now and have the best of impressions, regarding stability, safety, prompt and well informed technical assistance when needed. The price is relatively high, compared to other companies, but these guys take all the trouble out of my way.Never got a client complain for a purchase, since the whole transaction process went every single time smoothly, as advertised and expected.Also stuff I bought myself via Fastspring gave me a perfect feeling.
A
Anonymous
12/09/17
Excellent Support and service
What do you like best? Best Support team, who are always ready to assist you in anyway, feels like dealing with them personally. What do you dislike? Nothing so far. They are simply excellent Recommendations to others considering the product Highly recommended What business problems are you solving with the product? What benefits have you realized? I sell services online worldwide and collecting payment was always a big issue, sometimes refunds were needed, VAT issues, Glad that after ...
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A
Anonymous
12/06/17
Great solution for companies that sell products & earn 50k/month
What do you like best? I like the pricing and security of FastSpring. They have been on the market for a long time. We've worked with them for 6 years now. And selling our apps and bundles has been very easy and secure with FastSpring's payment checkout. What do you dislike? We dislike the outdated features in the dashboard. There are a custom exports that we are interested in doing at the end of the month. But the dashboard which FastSpring has is a little bit outdated. Event hough they ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].