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8.6

Spot Score

FastSpring - Ecommerce Software

FastSpring Reviews in June 2026: User Ratings, Pros & Cons

Streamline your ecommerce solutions effortlessly.

3.8

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FastSpring offers custom pricing plan

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FastSpring Reviews & Ratings

3.8

Very Good

Based on 385 ratings & 450 reviews

Rating Distribution

Excellent

(278)

Very Good

(43)

Good

(11)

Poor

(6)

Terible

(112)

Spotsaas Editor’s POV

FastSpring has garnered high praise for its exceptional customer service and swift problem resolution. Customers have highlighted the company's efficiency in handling issues promptly, with a strong emphasis on clear communication and fast response times. The team at FastSpring is commended for their professionalism and friendly demeanor, making interactions ...Read more

FastSpring pros and cons

  • Efficient and prompt customer service, providing quick solutions to issues.

  • Excellent communication and support, making customers feel valued.

  • Quick refunds and resolutions for payment-related problems.

  • Professional and courteous customer support team.

  • Limited selection of additional apps and connectors in the Marketplace.

  • Complexity in features and customizations may be overwhelming for new users without proper guidance.

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Showing 251-260 out of 450

KM

Krystyna M

11/22/19

4.5 out of 5

Good service

What do you like best? Convenient dashboard, helpful support team. It is quite easy to issue refunds and to manage orders. What do you dislike? Responding time of customer support is slightly long sometimes. The order page is not ideal, because there is no "double-check e-mail function" and some customers end up not receiving their orders, as there was a typo in the e-mail. Recommendations to others considering the product: It is a great platform to use. Very helpful support team, ...

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HN

Hafiz Nadir

11/21/19

3 out of 5

Fastspring has resolved my issue after…

Fastspring has resolved my issue after 4 months so they do not seem to be scam firm😏Order ID : MAT190702-6299-86137 EasyFit (Professional) Perpetual Single User LicenseThanks to Trustpilot for pursuing and reaching out to Fastpring about my issue. I am thankful to Fastpring team too who have sorted out the issue (though after4 months) and has refunded my money back. At least I can change my opinion that Fastspring is not a scam....Thanks to everyone who resolved my issue Hafiz Muhammad Nadir

L

Louise

11/21/19

5 out of 5

Fast dispute resolution

I had a subscription charged that I did not need. They immediately refunded the money with 25 minutes of my enquiry. Impressed.

HN

Hafiz Nadir

11/21/19

3 out of 5

Fastspring has resolved my issue after…

Fastspring has resolved my issue after 4 months so they do not seem to be scam firm😏Order ID : MAT190702-6299-86137 EasyFit (Professional Perpetual Single User LicenseThanks to Trustpilot for pursuing and reaching out to Fastpring about my issue. I am thankful to Fastpring team too who have sorted out the issue (though after4 months and has refunded my money back. At least I can change my opinion that Fastspring is not a scam....Thanks to everyone who resolved my issue Hafiz Muhammad Nadir

L

Louise

11/21/19

5 out of 5

Fast dispute resolution

I had a subscription charged that I did not need. They immediately refunded the money with 25 minutes of my enquiry. Impressed.

BS

Bronius S

11/14/19

4 out of 5

Useful and reliable online payment system for any type of digital business and ecommerce sites.

What do you like best? The customization of pages is simple to perform for any type of user no matter their technical level, making the design of your page according to the needs of your business or brand in order to provide a more personalized and personal experience for everyone who visit your website. It gives you the ability to monitor multiple stores of your property in a single account so that you keep a general track of all your assets and keep everything centralized on one ...

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KA

Khaled A

11/12/19

5 out of 5

Great Platform for selling products

I have been using FastSpring Platform for 10 years now for my software business, and I have experienced their customer service and the improvements they make to their platform. I have had a great experience with the features and simplicity of the workflow they introduce to their platform. they work hard on keeping my customers happy. I have read few of the negatives in the reviews presented here and don't think it reflects their service. I use their platform for selling our software and to ...

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AC

Alex Clare

11/12/19

4 out of 5

Easy Setup, Bad Support

The setup is really easy and it has lots of features that a B&M can use. It is really easy to manage your orders and subscription. With the latest update their support got really bad and it is really important for an e-commerce user to have support on thier back. It should get better as soon as possible.

GI

Gerard in Almere

11/06/19

5 out of 5

Reliable and easy to set up

FastSpring is easy to set up. Adjusting my apps to use it was straightforward. The web interface gives good insight in the revenue.

BW

Beatrix Willius

11/06/19

4 out of 5

Solid ecommerce platform

Fastspring is a solid ecommerce platform. There are cheaper ones around. But Fastspring has a good set of features which are very well documented. I don't have to use code. But I could use it if I want. Support is outstanding.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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