8.6
Spot Score

FastSpring Reviews in June 2026: User Ratings, Pros & Cons
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FastSpring offers custom pricing plan
FastSpring Reviews & Ratings
Spotsaas Editor’s POV
FastSpring has garnered high praise for its exceptional customer service and swift problem resolution. Customers have highlighted the company's efficiency in handling issues promptly, with a strong emphasis on clear communication and fast response times. The team at FastSpring is commended for their professionalism and friendly demeanor, making interactions ...Read more
FastSpring pros and cons
Efficient and prompt customer service, providing quick solutions to issues.
Excellent communication and support, making customers feel valued.
Quick refunds and resolutions for payment-related problems.
Professional and courteous customer support team.
Limited selection of additional apps and connectors in the Marketplace.
Complexity in features and customizations may be overwhelming for new users without proper guidance.
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Showing 221-230 out of 450
JA
Julieta Alves
01/27/20
This is more than a fraud.
This is more than a fraud.They accessed my PayPal account and did a permanent automatic payment.I open a case on PayPal and I had more than 12 times an address associated with that permanent automatic payment.I would like to know why justice don't put those lairs and scammers behind bars and close this fraud company...
JK
Jon Kubis
01/27/20
Have tried multiple times to purchase…
Have tried multiple times to purchase through FastSpring-enabled retailers and every time my transaction fails. It doesn't matter what payment method or credit card/debit card. FastSpring support is completely unresponsive. Their phone number directs you to their online customer support system, where you will await a response in perpetuity.
AI
Administrator in Computer Software
01/17/20
A happy long time customer
What do you like best? responsive support team and a very competitive fee to help me run my home business. What do you dislike? I used to have a free design for my shopping page to be matched with my website, but you do not offer anymore. What problems are you solving with the product? What benefits have you realized? There are some situation when my customer forget to attach their TAX Number/ VAT number and the support team help me to rectify all of this.
MR
Matthias R
01/16/20
For over 3 years a successful and satisifying solution for me
What do you like best? The setup of the account and of a standard dproduct page was very easy The order process uses my serial key generator which resides on my webserver. The monthly payments are just in time and the fees for the complete handling are acceptable. What do you dislike? Creating a more customised prodcut page is some more complicated than using the standard product page. Recommendations to others considering the product: Try out FASTSPRING. In the event that ...
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BJ
bart jones
01/16/20
Total scam
Total scam. They sell you the software for a cheap price without telling you that there is a monthly subscription fee that is double what you thought you were paying for the whole program. And you are expected to pay that every month! Seriously dishonest, Do not buy.
D
DianaJ
01/16/20
I agree
I agree, this company is a fraud. I had liked and used Revo Uninstaller in the past, but when I took advantage of a 2 year special offer for $26.99, all I could upload were trial versions of the product that were only good for 29 days!!!If I were Revo Uninstaller, I would get rid of these jokers quickly, before they decimate my customer base. Or perhaps they are already out of business, which is why these scammers are collecting money and not providing the product people pay for.
RV
Răzvan Vișan
01/15/20
Good payments processor for startups.
Good payments processor for startups.At socialinsider.io we've been working with them in the last 2 years.Most of the negative reviews here are from clients of companies that process payments with fastspring. Note that fastspring's clients are in fact the companies above.Their cart ui can be way, way, way, way better looking.
AN
Antonio N
01/15/20
Would recommend
What do you like best? + excellent support + very good API and integration capabilities + handles VAT What do you dislike? - transaction fees are not cheap (but for us, it's well worth it) What problems are you solving with the product? What benefits have you realized? Been using FastSpring to process payments for QueryStorm. A decent share of our customers are from the EU and the fact that FastSpring handles VAT solves a big headache for us. Other than that, we use FastSpring ...
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MB
Marcel B
01/14/20
a fruitful partnership for 10 years
What do you like best? A well oiled machine for payment processing with reasonable pricing, with underlying tech that for the most part "just works". Get a quick personal response when any issues arise. What do you dislike? Lower pricing would always be appreciated. There is a significant spread between say using Paypal and using FastSpring, but obviously FastSpring offers a value add with their services (such as fraud prevention, breadth of customer payment options offered, and ...
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AZ
Adam z
01/14/20
FastSpring makes e-commerce easy
What do you like best? FastSpring makes it quick to set up an e-commerce site. They handle all of the credit card transactions, taxes and regulations. You just need to sell your product. If you are a small company, you do not need any expertise to get started. large companies with web coding expertise can get even more creative What do you dislike? Have not had any issues to this point so no dislikes What problems are you solving with the product? What benefits have you realized? ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].