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Epic - New SaaS Software

Epic Reviews in October 2026: User Ratings, Pros & Cons

Streamline patient care with Epic's comprehensive tools.

4.26

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Epic Reviews & Ratings

4.26

Very Good

Based on 829 ratings & 891 reviews

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Rating Distribution

Excellent

(479)

Very Good

(325)

Good

(70)

Poor

(9)

Terrible

(8)

Spotsaas Editor’s POV

Epic is a leading EHR software that prioritizes patient experience with a variety of helpful tools. Its MyChart feature enhances communication between patients and healthcare providers, making it a strong choice for clinics.Read more

Epic pros and cons

  • Enhanced patient experience

  • Comprehensive health tools

  • User-friendly interface

  • Streamlined communication

  • Complex setup for clinics

  • Higher costs for small practices

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Showing 681-690 out of 891

AU

Anonymous User

12/12/17

4 out of 5

"Best EHR software available"

What do you like best about Epic? This software is highly efficient for workflow and enables better patient care. Further, this software is great to have all information in one place and interoperable with other systems using Epic software. The software is fairly easy to navigate and intuitive to use, though the software takes time to implement fully into practice. Compared to paper-based record systems and other electronic health record softwares, Epic is the best software currently ...

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AU

Anonymous User

12/12/17

5 out of 5

"Epic-is an Epic EMR "

What do you like best about Epic? Epic is very customizable making it the EMR to beat. I've worked in over 20 different hospitals with several different EMRs, Epic is by far the best. It's easy to chart on, review chart, look-up patient history and most of all you can easily edit your chart. Being able to edit and add and attestation easily is essential to a smooth and efficient workflow. What do you dislike about Epic? Aesthetically it's not the best. The print is small but that is the ...

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AU

Anonymous User

12/12/17

4.5 out of 5

"Epic for EMR"

What do you like best about Epic? the functionality of Epic is the best in the industry. Its the cream of the crop and doctors and admin choice. What do you dislike about Epic? The learning curve can be quite steep especially if it's your first time using an emr. Recommendations to others considering Epic: Invest in training. Lots of training for staff and admin. What problems is Epic solving and how is that benefiting you? Help organize patient records and improve flow of daily operations.

AU

Anonymous User

12/12/17

3.5 out of 5

"Applications Analyst Experience"

What do you like best about Epic? Epic is easy to use and is easy to customize for each hospital. It is the most used EMR and because of that information can be shared to lead to better patient care. What do you dislike about Epic? While I find Epic easy to use (as an analyst), I know some medical professionals have a difficult time adjusting to it. Unless a healthcare system is ready to buy every module of Epic (outpatient, inpatient, lab, pharmacy, etc.), you have to get creative with a ...

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JP

John P

12/12/17

4.5 out of 5

"Medical Practice Administrator Use"

What do you like best about Epic? Overall the most widely accepted to to easy of use and customization to your own portal. Both clinicians and administrators love the ease of use, templates, and remote access ability for both providers and more. Patients or families can easily access their own medical records. World renowned medical records software that is both attractive to current employees and perspective employees. The confidence in knowing our electronic medical records are secure ...

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HP

Henry P

12/12/17

4 out of 5

"EPIC Save life"

What do you like best about Epic? The same reasons that 70% of HIMSS Analytics Stage 7 hospitals use the EpicCare inpatient EHR system. What do you dislike about Epic? Cost too high & training took too long. Also too big a system which means very complex to implement Recommendations to others considering Epic: If you got a deep packet, you may wish to give EPIC a try What problems is Epic solving and how is that benefiting you? Patient care & record mamangement

AU

Anonymous User

12/12/17

4.5 out of 5

"the best electronic medical record around!"

What do you like best about Epic? Epic is the most user friendly electronic medical record I have ever used. It is the most intuitive, and has a remarkable number of useful features that streamline use and make everything quite efficient to use. What do you dislike about Epic? Far too many redundancies in the system, so that there are a few too many places to view the same thing like lab values. Working in the hospital, everyone has a different favorite place to see things and it makes it ...

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AU

Anonymous User

12/12/17

3 out of 5

"mediocre epic"

What do you like best about Epic? It is very easy to learn and use. min time needed when scheduling What do you dislike about Epic? scheduling errors are great majority of time Recommendations to others considering Epic: very easy and simple to use What problems is Epic solving and how is that benefiting you? the ease of scheduling appointments In a timely manner

AB

Aaron B

12/12/17

4.5 out of 5

"Excellent EMR Program"

What do you like best about Epic? Epic is a fast program - pages load under one second and are easy to switch between. Easy to navigate - everything is appropriately labeled. Generally user friendly - tasks are laid out in an intuitive manner. Appearance of the system is very up-to-date and refreshing. Charting is continually saved. Able to switch easily between tasks without losing any data. What do you dislike about Epic? Redudency in the system - a lot of the same information in ...

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AU

Anonymous User

12/12/17

3.5 out of 5

"Expensive, but getting better"

What do you like best about Epic? It is great that there is a better way to host patient records. Makes it much easier to find information and identify patient records. What do you dislike about Epic? It is an extremely expensive system and doesn't always work when trying to communicate/work with users outside of the Epic ecosystem What problems is Epic solving and how is that benefiting you? Moving to electronic health records and being able to store/access patient charts online.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].