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Epic - New SaaS Software

Epic Reviews in September 2026: User Ratings, Pros & Cons

Streamline patient care with Epic's comprehensive tools.

4.26

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Epic Reviews & Ratings

4.26

Very Good

Based on 829 ratings & 891 reviews

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Rating Distribution

Excellent

(479)

Very Good

(325)

Good

(70)

Poor

(9)

Terrible

(8)

Spotsaas Editor’s POV

Epic is a leading EHR software that prioritizes patient experience with a variety of helpful tools. Its MyChart feature enhances communication between patients and healthcare providers, making it a strong choice for clinics.Read more

Epic pros and cons

  • Enhanced patient experience

  • Comprehensive health tools

  • User-friendly interface

  • Streamlined communication

  • Complex setup for clinics

  • Higher costs for small practices

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Showing 681-690 out of 891

JP

John P

12/12/17

4.5 out of 5

"Medical Practice Administrator Use"

What do you like best about Epic? Overall the most widely accepted to to easy of use and customization to your own portal. Both clinicians and administrators love the ease of use, templates, and remote access ability for both providers and more. Patients or families can easily access their own medical records. World renowned medical records software that is both attractive to current employees and perspective employees. The confidence in knowing our electronic medical records are secure ...

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AU

Anonymous User

12/12/17

4 out of 5

"Best EHR software available"

What do you like best about Epic? This software is highly efficient for workflow and enables better patient care. Further, this software is great to have all information in one place and interoperable with other systems using Epic software. The software is fairly easy to navigate and intuitive to use, though the software takes time to implement fully into practice. Compared to paper-based record systems and other electronic health record softwares, Epic is the best software currently ...

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AU

Anonymous User

12/12/17

5 out of 5

"Epic-is an Epic EMR "

What do you like best about Epic? Epic is very customizable making it the EMR to beat. I've worked in over 20 different hospitals with several different EMRs, Epic is by far the best. It's easy to chart on, review chart, look-up patient history and most of all you can easily edit your chart. Being able to edit and add and attestation easily is essential to a smooth and efficient workflow. What do you dislike about Epic? Aesthetically it's not the best. The print is small but that is the ...

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MG

Michael G

12/12/17

4 out of 5

"EPIC EMR"

What do you like best about Epic? Able to bring in info from other health systems What do you dislike about Epic? Too many clicks for healthcare providers Recommendations to others considering Epic: Expensive but helps health care works move faster and more complete info What problems is Epic solving and how is that benefiting you? Electronic medical record

AU

Anonymous User

12/12/17

3.5 out of 5

"Applications Analyst Experience"

What do you like best about Epic? Epic is easy to use and is easy to customize for each hospital. It is the most used EMR and because of that information can be shared to lead to better patient care. What do you dislike about Epic? While I find Epic easy to use (as an analyst), I know some medical professionals have a difficult time adjusting to it. Unless a healthcare system is ready to buy every module of Epic (outpatient, inpatient, lab, pharmacy, etc.), you have to get creative with a ...

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AJ

Amanda J

12/12/17

3.5 out of 5

"Easy to learn and easy to use"

What do you like best about Epic? I like that there are several different ways to do certain things. I also like the customization aspect that was included in this last update. This allowed me to move buttons around and utilize the buttons I use more often. I also like the ability to pin frequently used sections under the Epic drop down menu. What do you dislike about Epic? I dislike that when scheduling patients for appointments in Epic we run into the problem of two patients being ...

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AU

Anonymous User

12/12/17

4 out of 5

"Epic Hyperspace "

What do you like best about Epic? Great tool to organize and store patient data. I used Epic with a large health system and it was a create tool to work across several businesses. What do you dislike about Epic? I think the tool could be optimized to fit other businesses. If they updated it, it could be a really detailed ATS Recommendations to others considering Epic: I would recommend they continue to update the product. What problems is Epic solving and how is that benefiting ...

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AU

Anonymous User

12/12/17

2.5 out of 5

"Not for those wanting ease of use"

What do you like best about Epic? Lab results and MRI reports auto-transmitting to physicians, ability to access other medical centers’ records who use the system, overall look is very clean What do you dislike about Epic? Everything has become a longer, more complicated task. Our version has several build issues. Outside facilities will not accept lab orders or therapy sets. Recommendations to others considering Epic: Front load your build wisely and make sure your at the elbow support are ...

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AU

Anonymous User

12/12/17

4.5 out of 5

"the best electronic medical record around!"

What do you like best about Epic? Epic is the most user friendly electronic medical record I have ever used. It is the most intuitive, and has a remarkable number of useful features that streamline use and make everything quite efficient to use. What do you dislike about Epic? Far too many redundancies in the system, so that there are a few too many places to view the same thing like lab values. Working in the hospital, everyone has a different favorite place to see things and it makes it ...

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AB

Aaron B

12/12/17

4.5 out of 5

"Excellent EMR Program"

What do you like best about Epic? Epic is a fast program - pages load under one second and are easy to switch between. Easy to navigate - everything is appropriately labeled. Generally user friendly - tasks are laid out in an intuitive manner. Appearance of the system is very up-to-date and refreshing. Charting is continually saved. Able to switch easily between tasks without losing any data. What do you dislike about Epic? Redudency in the system - a lot of the same information in ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].