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Epic - New SaaS Software

Epic Reviews in September 2026: User Ratings, Pros & Cons

Streamline patient care with Epic's comprehensive tools.

4.26

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Epic Reviews & Ratings

4.26

Very Good

Based on 829 ratings & 891 reviews

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Rating Distribution

Excellent

(479)

Very Good

(325)

Good

(70)

Poor

(9)

Terrible

(8)

Spotsaas Editor’s POV

Epic is a leading EHR software that prioritizes patient experience with a variety of helpful tools. Its MyChart feature enhances communication between patients and healthcare providers, making it a strong choice for clinics.Read more

Epic pros and cons

  • Enhanced patient experience

  • Comprehensive health tools

  • User-friendly interface

  • Streamlined communication

  • Complex setup for clinics

  • Higher costs for small practices

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Showing 671-680 out of 891

MH

Mary H

12/14/17

4 out of 5

"Ever Evolving Epic"

What do you like best about Epic? The program is Windows based and fairly simple to use. What do you dislike about Epic? As with everything, things change and evolve. Besides doing my nursing job, learning the nuances as they change is a challenge. What problems is Epic solving and how is that benefiting you? I get to be the tester, user and developer on this project, along with hundreds of others. It is teaching me that nothing is static and new needs require more development. Benefits? ...

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RS

Ryan S

12/14/17

4 out of 5

"One of the best EMR interfaces out there"

What do you like best about Epic? It is easy to use and navigate, particularly for someone who has just started using the program. There wasn't too much training I needed to undergo to understand using the product when I first started. What do you dislike about Epic? The degree of advanced capabilities seems unnecessary for most use and could be streamlined more to create an even more user-friendly interface. What problems is Epic solving and how is that benefiting you? Epic streamlines our ...

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AU

Anonymous User

12/14/17

4 out of 5

"Most robust EMR I've worked with yet"

What do you like best about Epic? Customizable, great support, works well, robust features What do you dislike about Epic? Lots of education required for users - analysts and end users alike What problems is Epic solving and how is that benefiting you? EMR with features to allow reminders for patients and providers, safety features built in, support available when needed

AU

Anonymous User

12/13/17

4 out of 5

"epic"

What do you like best about Epic? I like that it constantly changes to keep up with the changes in other programs. What do you dislike about Epic? Some of the changes seem like they don't listen to the user about what is helpful and not. With every update, the layout changes which can be confusing to follow. Recommendations to others considering Epic: Make sure to utilize the playground version in order to become comfortable with the quirks of the system. What problems is Epic solving and ...

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BM

Bruno M

12/13/17

3 out of 5

"Works very good aboce all, but several steps are needed"

What do you like best about Epic? Safety of patient's information. Very good vital signs integration over long periods time. Quick access to patients information in a not-so-cramped screen. Ease of communication with other providers Accessible to input information for clinical studies Works good with pharmacology warnings Accessible from almost everywhere, even home in a very secure environment. Great tool when you're always on the move, as doctors are. Great integration with diagnostic and ...

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AU

Anonymous User

12/13/17

4 out of 5

"Best that’s out there"

What do you like best about Epic? I enjoy the spread sheet style flow sheets with the ability to tab/enter through quickly as if you were in excel. What do you dislike about Epic? Each department uses EPIC sightly differently, ours has a good dedicated IT person that updates changes quickly. What problems is Epic solving and how is that benefiting you? The amount of time spent charting is improved with the ease of using EPIC.

AU

Anonymous User

12/13/17

4 out of 5

"Epic makes communicating with other health systems easier"

What do you like best about Epic? Many health systems utilize epic, this makes it very easy to communicate with other health systems. In addition, epic is more intuitive compared to other EMR systems. What do you dislike about Epic? Epic's employees seem to have a high turn over rate (nothing they can control) but throughout the implementation process we'd have to always catch up new team members What problems is Epic solving and how is that benefiting you? EMR issues

KR

Karen R

12/13/17

5 out of 5

"Awesome "

What do you like best about Epic? Made it easier for charting and scheduling What do you dislike about Epic? Not being able to have 2 people in the same chart What problems is Epic solving and how is that benefiting you? Solving scheduling mishaps. No double posting for one time slot

AU

Anonymous User

12/13/17

4 out of 5

"Patient Experience"

What do you like best about Epic? User friendly and easy to use even for someone who is brand new. As someone connected to Patient Scheduling Epic was easy to learn. What do you dislike about Epic? Product can be slow at times and not update when needed. Recommendations to others considering Epic: I would recommend to become more integrated with the insurance pice of patient scheduling. What problems is Epic solving and how is that benefiting you? Patient care and scheduling

GS

Gordon S

12/13/17

4 out of 5

"It's a good change"

What do you like best about Epic? Ability to access records across modules, and via CareEverywhere, you can access records from outside facilities instantly What do you dislike about Epic? There are a lot of customization and would need quite a bit of collaboration with front line user so the final product is useable. It is definitely a bit tougher for in-patient side of things. Recommendations to others considering Epic: I would say if your facility is considering EPIC, you do have to plan ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].