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Epic - New SaaS Software

Epic Reviews in September 2026: User Ratings, Pros & Cons

Streamline patient care with Epic's comprehensive tools.

4.26

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Epic Reviews & Ratings

4.26

Very Good

Based on 829 ratings & 891 reviews

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Rating Distribution

Excellent

(479)

Very Good

(325)

Good

(70)

Poor

(9)

Terrible

(8)

Spotsaas Editor’s POV

Epic is a leading EHR software that prioritizes patient experience with a variety of helpful tools. Its MyChart feature enhances communication between patients and healthcare providers, making it a strong choice for clinics.Read more

Epic pros and cons

  • Enhanced patient experience

  • Comprehensive health tools

  • User-friendly interface

  • Streamlined communication

  • Complex setup for clinics

  • Higher costs for small practices

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Showing 631-640 out of 891

AU

Anonymous User

12/29/17

5 out of 5

"Strong foundation system with massive customizations "

What do you like best about Epic? Working from the backend I get to see how unique this system is. I like how each healthcare system can tweak it how they like it What do you dislike about Epic? If something is not available it takes Epic a long time to develop it Recommendations to others considering Epic: They ensure that’s you have all the resources you need to setup Epic fully What problems is Epic solving and how is that benefiting you? We are making doctors Work life more efficient

AU

Anonymous User

12/29/17

4.5 out of 5

"Medical scribe"

What do you like best about Epic? Intuitive, easy to pick up and learn and use What do you dislike about Epic? Lack of customization and billing is occasionally difficult What problems is Epic solving and how is that benefiting you? Easier note taking and communications.

MS

michelle s

12/29/17

4 out of 5

"Epic"

What do you like best about Epic? Epic, when used to its maximum ability, is an innovative program. What do you dislike about Epic? There are some areas of Epic that could use improvement. Employers/ admin play a big role in implementation and should really assist in getting the information on educating and updating users. What problems is Epic solving and how is that benefiting you? Epic streamlines our healthcare organization

AU

Anonymous User

12/29/17

5 out of 5

"Excellent system"

What do you like best about Epic? Universally accepted (for the most part), easy to use, many options for detail-oriented use, personalized, to the point, excellent history & speed. What do you dislike about Epic? Sometimes too many options available causing confusion between positions. Recommendations to others considering Epic: Highly recommend- keeps care simple and shareable. Oftentimes offices that do not use epic have issues with charts being mixed up or lost and care not being 100% ...

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AU

Anonymous User

12/28/17

5 out of 5

"My Epic Review "

What do you like best about Epic? It is a great system with modules that really work well together. I have been certified in many applications and the training and support you need is top notch What do you dislike about Epic? Wow that's a hard one! I really can't think of anything that would make it difficult to use. I really love working in the system Recommendations to others considering Epic: Great system - I believe it is the industry leader What problems is Epic solving and how is that ...

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AU

Anonymous User

12/28/17

5 out of 5

"easy to use and customize"

What do you like best about Epic? very customizable. i like the ability to change my screen based on what functions i use most. What do you dislike about Epic? the MAR - both the list and the summary. there is no quick way to see all of my MEDS due in a sequential way What problems is Epic solving and how is that benefiting you? allows for a streamlined work flow and also creates an acuity assigned to the patient

AU

Anonymous User

12/27/17

5 out of 5

"EPIC for RNs"

What do you like best about Epic? There have been many changes made since I have started using epic some I have liked and some I have not but one of my favorite things that changed was it allows you to customize the way you organize things. You are able to pick tabs that you use most frequently which makes charting more convenient for you. I also like the fact that it is set up so it is easy to chart the normals on patients & you don't need to chart with an excessive amount of detail but ...

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AU

Anonymous User

12/27/17

4.5 out of 5

"Very user friendly. "

What do you like best about Epic? Everything labeled for navigation which makes it easy to get where you need to go. What do you dislike about Epic? There really isn’t any complaints I have. What problems is Epic solving and how is that benefiting you? I use the software to help patients with their billing concerns.

JD

Jacqueline D

12/22/17

5 out of 5

"My experience with EPIC"

What do you like best about Epic? Easy to maneuver. Like the search feature. Easy to use. What do you dislike about Epic? I don't think there is anything I dislike. What problems is Epic solving and how is that benefiting you? Easy access to office notes.

AU

Anonymous User

12/22/17

1 out of 5

"Ok, not ok"

What do you like best about Epic? I like the dispense prep and print ques.. What do you dislike about Epic? Too many choices to get to where you want Recommendations to others considering Epic: Gotta look at all the pros and cons of current and Epic software What problems is Epic solving and how is that benefiting you? All patient info is in 1 central location, doctors, nursing, pharmacy, labs, ect.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].