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Epic Reviews in September 2026: User Ratings, Pros & Cons

Streamline patient care with Epic's comprehensive tools.

4.26

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Epic Reviews & Ratings

4.26

Very Good

Based on 829 ratings & 891 reviews

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Rating Distribution

Excellent

(479)

Very Good

(325)

Good

(70)

Poor

(9)

Terrible

(8)

Spotsaas Editor’s POV

Epic is a leading EHR software that prioritizes patient experience with a variety of helpful tools. Its MyChart feature enhances communication between patients and healthcare providers, making it a strong choice for clinics.Read more

Epic pros and cons

  • Enhanced patient experience

  • Comprehensive health tools

  • User-friendly interface

  • Streamlined communication

  • Complex setup for clinics

  • Higher costs for small practices

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Showing 621-630 out of 891

AU

Anonymous User

01/04/18

4 out of 5

"Epic"

What do you like best about Epic? Epic is easy to navigate and has several tabs that can be customized to what you want to view. There is also a search feature, which makes searching for keywords more efficient. Otherwise, I would have to search through each individual note of other practitioners to see if they had commented or made note of whatever I’m looking for in the patient chart. They have a system that can notify you of new results for a patient, which is also convenient, especially ...

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AU

Anonymous User

01/04/18

4.5 out of 5

"Epic in Healthcare"

What do you like best about Epic? Epic in Healthcare is a highly versatile EMR system that is transforming the field. Being able to stay connected and see records outside your agency is monumental in the treatment and continuity of care for your patients. What do you dislike about Epic? Visually, the software could be easier to navigate and be more appealing. What problems is Epic solving and how is that benefiting you? The ability to see medication and treatment changes with providers ...

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AU

Anonymous User

01/03/18

4 out of 5

"Convenient, as long as it's updated regularly "

What do you like best about Epic? You can transition from record to record rather smoothly. What do you dislike about Epic? Downtime is the worst part. This usually occurs following updates and makes Epic inaccessible. What problems is Epic solving and how is that benefiting you? Prompt registration process

AU

Anonymous User

01/03/18

3.5 out of 5

"User in clinical"

What do you like best about Epic? It's very easy to use and chart with. Simple to figure out. What do you dislike about Epic? It may be more difficult for the older less techy crowd Recommendations to others considering Epic: Take some time to figure it out and play with it if you are less technologically experienced. Otherwise, simple to use. What problems is Epic solving and how is that benefiting you? Ease of use, makes it so that I spend less time charting

HV

Hannah V

01/02/18

4 out of 5

"Better than other EMRs I have used."

What do you like best about Epic? Charting is fairly self-explanatory and navigation is intuitive. Medication reconciliation is quick. What do you dislike about Epic? Sometimes takes multiple clicks to get to a freetext area. Doctors notes automatically draw in a lot of unneeded info. Inputting surgical history is confusing as many basic procedures are not there. No ability to free text nursing surgical or medical hx without putting it under 'other.' Going through scanned outside documents ...

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AU

Anonymous User

01/02/18

3.5 out of 5

"Good but Complicated"

What do you like best about Epic? I like the the defer feature on the work queues for claim followup. It allows you to work claims but have them come back into the queues to follow up on in a timely manner if they're still outstanding. What do you dislike about Epic? Too many steps to complete each task especially when updating a patient's insurance. What problems is Epic solving and how is that benefiting you? Tracking claims aging better. Better work flow.

AU

Anonymous User

01/02/18

2.5 out of 5

"Staff nurse"

What do you like best about Epic? Convenient to share information with other departments. When documenting, there is no need to duplicate. Shares applicable information with other screens. What do you dislike about Epic? Sometimes it is difficult to navigate from one screen to another. Many windows requires that you must have extensive knowledge. Difficult if you don't use them frequently. Recommendations to others considering Epic: None What problems is Epic solving and how is that ...

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TR

Taylor R

12/31/17

5 out of 5

"A big step but worth the outcome"

What do you like best about Epic? The interface, I absolutely love the ease of use and how, after a short training, I feel confident in finding necessary data within the EHR. I like knowing that my patient's data exists in every clinic they are seen in. I can see other important visits when they see me. What do you dislike about Epic? The cost. It is very expensive to switch and the costs continue. Every time a new practice or hospital is acquired, every new employee, every advanced ...

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AU

Anonymous User

12/31/17

5 out of 5

"Epic For Healthcare "

What do you like best about Epic? East to use, easy to program to your hospital/medical needs. User friendly and easy to What do you dislike about Epic? There can be a lot of duplicate charting What problems is Epic solving and how is that benefiting you? Maintaining the requirements of electrical charting, less questionable charting and easier to ensure HIPPA compliance.

AU

Anonymous User

12/29/17

5 out of 5

"EPIC-ally Amazing "

What do you like best about Epic? I enjoy being able to easily chart on patients and filtering through notes. I am able to message coworkers easily as well What do you dislike about Epic? After I was married, I had to get a completely new log in for EPIC. I wish I could have just kept my old info for convenience Recommendations to others considering Epic: Make sure to take a course if you can to get a good understanding of how to use EPIC What problems is Epic solving and how is that ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].