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Epic Reviews in September 2026: User Ratings, Pros & Cons

Streamline patient care with Epic's comprehensive tools.

4.26

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Epic Reviews & Ratings

4.26

Very Good

Based on 829 ratings & 891 reviews

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Rating Distribution

Excellent

(479)

Very Good

(325)

Good

(70)

Poor

(9)

Terrible

(8)

Spotsaas Editor’s POV

Epic is a leading EHR software that prioritizes patient experience with a variety of helpful tools. Its MyChart feature enhances communication between patients and healthcare providers, making it a strong choice for clinics.Read more

Epic pros and cons

  • Enhanced patient experience

  • Comprehensive health tools

  • User-friendly interface

  • Streamlined communication

  • Complex setup for clinics

  • Higher costs for small practices

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Showing 611-620 out of 891

AU

Anonymous User

01/08/18

3.5 out of 5

"Epic computers for hospitals"

What do you like best about Epic? This program helps nurses become efficient and organized in their care What do you dislike about Epic? Have had a few black outs, which required technical support What problems is Epic solving and how is that benefiting you? Efficiency and organization

AU

Anonymous User

01/07/18

2.5 out of 5

"Epic works very well"

What do you like best about Epic? Epic is extremely organized and allows users to completely documentation more efficiently What do you dislike about Epic? The system crashes more often than it should and when that happens there is a delay in documentation taking away its efficiency What problems is Epic solving and how is that benefiting you? It speeds up the documentation process. This is so important because patient care is number 1 and it allows for more patient care

AU

Anonymous User

01/07/18

4.5 out of 5

"RN, use daily in the emergency room"

What do you like best about Epic? Very easy to use. Many different ways to do one thing. Information is accessible What do you dislike about Epic? Nothing yet. Looks and operates well. Never feel it needs updating. What problems is Epic solving and how is that benefiting you? Much better than previous EMRs I've used in the past

AU

Anonymous User

01/07/18

5 out of 5

"Great software system"

What do you like best about Epic? I love how easy and useful the EPIC software system is. As a Medical Coder, it makes my work experience smooth and precise every day. What do you dislike about Epic? I don’t dislike much about EPIC; it’s been a great software system to work with. What problems is Epic solving and how is that benefiting you? None, I’m just a user of the system.

OO

Olga O

01/06/18

5 out of 5

"EPIC"

What do you like best about Epic? It is very handy when you need to get records from other facility that also use EPIC. Very easy to use care everywhere. What do you dislike about Epic? Many clicks for data entry, orders. Getting through a chart can take some time Recommendations to others considering Epic: go to the classes, it takes time. use dot phrases What problems is Epic solving and how is that benefiting you? EPIC helps to have just one chart for a patient, helps with billing

SM

Samantha M

01/05/18

4.5 out of 5

"Epic-A great future for your company"

What do you like best about Epic? Epic has implemented the future with patient data with outstanding organization and support. It is easy to use and has allowed us to grow in providing the best care possible with patients What do you dislike about Epic? This software is 1 year old with our company so I understand troubleshooting with new software, however, EPIC has occasionally gone into unplanned downtime which leaves the work environment at high stress levels and makes our quality of ...

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AU

Anonymous User

01/05/18

3.5 out of 5

"Comprehensive but cumbersome "

What do you like best about Epic? I like the ability to pre-chart. I like that I can look up pt info at other facilities that use Epic, like Kaiser, or Loma linda What do you dislike about Epic? Having to go through several clicks or pages to get what I want. It’s not user friendly to add the family hx. What problems is Epic solving and how is that benefiting you? Solve the problem of having an EMR, and not having the paper chart present

AU

Anonymous User

01/04/18

4.5 out of 5

"This is a user-friendly, accessible database for health care records. "

What do you like best about Epic? I appreciate that this program allows all users of various disciplines to add notes and records for different patients. It aids in the multidisciplinary approach. And with simple training, this program is easy to keep up with. What do you dislike about Epic? As with many programs, updates can be a bit annoying, including maintenance. Recommendations to others considering Epic: It is worth the time it takes to get trained in order to use this efficient ...

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AU

Anonymous User

01/04/18

3 out of 5

"Great program "

What do you like best about Epic? The universal aspect to help connect patients to all areas of the hospital What do you dislike about Epic? The implementation of the program after using another program. What problems is Epic solving and how is that benefiting you? Universal and ease of communication between departments

MH

Mindi H

01/04/18

3.5 out of 5

"Easy once you know it"

What do you like best about Epic? It is user friendly once you learn it. I had to self teach, so a bit of a challenge at first. What do you dislike about Epic? Limited to only 4 patients charts open at any given time. What problems is Epic solving and how is that benefiting you? Medical records for billing purposes

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].