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Epic - New SaaS Software

Epic Reviews in September 2026: User Ratings, Pros & Cons

Streamline patient care with Epic's comprehensive tools.

4.26

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Epic Reviews & Ratings

4.26

Very Good

Based on 829 ratings & 891 reviews

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Rating Distribution

Excellent

(479)

Very Good

(325)

Good

(70)

Poor

(9)

Terrible

(8)

Spotsaas Editor’s POV

Epic is a leading EHR software that prioritizes patient experience with a variety of helpful tools. Its MyChart feature enhances communication between patients and healthcare providers, making it a strong choice for clinics.Read more

Epic pros and cons

  • Enhanced patient experience

  • Comprehensive health tools

  • User-friendly interface

  • Streamlined communication

  • Complex setup for clinics

  • Higher costs for small practices

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Showing 601-610 out of 891

AU

Anonymous User

01/11/18

4 out of 5

"If epic allowed more flexibility to 12x claims for Medicare it’d be great"

What do you like best about Epic? I love the ease of use, the layout, and design What do you dislike about Epic? Not being able to bill an inpatient claim as a whole claim after a Medicare part b claim. Recommendations to others considering Epic: You won’t regret the use but make sure you have an inhouse team and can make changes for you when things break because someone didn’t realie their system was connected to what you do What problems is Epic solving and how is that benefiting ...

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AU

Anonymous User

01/11/18

4 out of 5

"Great application "

What do you like best about Epic? I like that there are several different ways to do the same thing in Epic. For example, to view a providers schedule, you can pull it through several different menus. This makes it customized to user preferences. What do you dislike about Epic? There’s a lot of times the system is extremely slow and it can get very frustrating, especially when there are patients in front of you and you are trying to do things quickly What problems is Epic solving and how is ...

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AU

Anonymous User

01/10/18

4 out of 5

"It has some flaws but is considerably better than Crown."

What do you like best about Epic? I liked how the application grouped all the charting and patient information together. It is easily accessible to search and group needed information. What do you dislike about Epic? There are still some things that are difficult to do. Specifically, when trying to gather info on patients, there is still not a 100% standardized template for data entry. What problems is Epic solving and how is that benefiting you? We use this to search for potential patients ...

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MS

Michaela S

01/10/18

3 out of 5

"EPIC Review "

What do you like best about Epic? I like that it is easy to find open time slots to schedule patients. What do you dislike about Epic? I dislike that there are so many tabs that I'm not sure what all their functions are. What problems is Epic solving and how is that benefiting you? Scheduling appointments for patients. Easy to view open time slots on the schedule.

AU

Anonymous User

01/10/18

3.5 out of 5

"Experienced user"

What do you like best about Epic? Care Everywhere is nice to be able to see history at other facilities. Also really like the flow sheet tab for vitals. What do you dislike about Epic? If one user locks their screen with a patient open, no one else can get into the chart. What problems is Epic solving and how is that benefiting you? Seeing care/history at more than just our facility

AU

Anonymous User

01/10/18

3.5 out of 5

"Takes awhle to get used to"

What do you like best about Epic? Does make pulling up cahrts, labes etc easier What do you dislike about Epic? Too busy; To many places to one cna click and sometimes I get lose Recommendations to others considering Epic: Make lots of dot phrases early when you are learning and still motivated What problems is Epic solving and how is that benefiting you? Communication within medical care. Easier to see what other physcians have said/done for patient

KB

Kate B

01/10/18

4 out of 5

"Epic not a fail"

What do you like best about Epic? It’s simple, easy, and clear to use. It’s quick. What do you dislike about Epic? There seems to be overlap in care plans. What problems is Epic solving and how is that benefiting you? Streamlining care

NH

Nicholas H

01/09/18

4.5 out of 5

"best EMR"

What do you like best about Epic? It is the best EMR I have used, but does have significant limitations What do you dislike about Epic? too complicated. focuses on billing and not being a software that is patient focused. too many clicks. too many ways to do one thing What problems is Epic solving and how is that benefiting you? the software is focused on making money and billing

AU

Anonymous User

01/08/18

4 out of 5

"Easy to use for your unit"

What do you like best about Epic? That it is so simple to use on my unit. Definitely like the upgrade. What do you dislike about Epic? When floated to a different unit i am completely lost. Recommendations to others considering Epic: Make it easier to switch between units What problems is Epic solving and how is that benefiting you? Downtime is horrible and often takes longer then expected to come back up.

AU

Anonymous User

01/08/18

4.5 out of 5

"User friendly"

What do you like best about Epic? User friendly interface, easy to learn for new users. What do you dislike about Epic? At times, an excessive number of clicks required to complete an encounter What problems is Epic solving and how is that benefiting you? Transfer of care between facilities, better handoffs

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].